Lenovo Losing Credibility on Shipping Dates

[wmessenger]

I was notified today (2/15/06) that my two customized z60m's (2529-GBU) shipped today too. One of them was scheduled to ship yesterday, but the est. ship date changed this morning to 3/9/06. I was just about to make an irate call Lenovo when I got the email that it shipped to day. Go figure. The other one was estimated to ship 2/17/06 but I also got a notice that it shipped today.

But the UPS shipment number is not available for either one yet. Given that the units were "packing" for weeks, do you think there's any chance that "shipped" doesn't actually mean the units have gotten out the door?

[wmessenger]

Based on my experience, Lenovo CAN cancel an order that's in "packing" status. I put a z60m (2529-EAU) on order on January 17 that got a ship date of 1/23, and immediately went into "packing" status. Then I got notified that it was delayed until 2/28/06. I emailed the rep and asked him to cancel it. It took him about 5 days to do so, but it apparently worked.

Now I'm waiting to see whether I got my money refunded. Despite Lenovo's claims that the credit card isn't charged until the device actually ships, my card got charged as soon as it went into "packing" status.

[GoofyG28]

Just hope it doesn't see the fate of 1/2 the IBM shipments with the same UPS delays and errors. Mine just got raped by the UPS sorting facility

"A PROCESSING ERROR AT DESTINATION CAUSED THIS DELAY;THE PACKAGE WAS MISSORTED AT THE HUB. IT HAS BEEN REROUTED TO THE CORRECT DESTINATION SITE "

That was exactly what happened to my Ultrabay slim battery when it got shipped from Hong Kong. But at least I know I wont' have to wait a 2nd month for my laptop.

[GoofyG28]

...my card got charged as soon as it went into "packing" status.

That sucks. I've had the software and ultrabay slim battery shipped right after my purchase (shipped separately, the former from So Cal, the latter from Hong Kong), and each item was charged only when shipped. I'll look at my statement right now, even though no tracking # is available for the laptop.

[dietcokefiend]

That was exactly what happened to my Ultrabay slim battery when it got shipped from Hong Kong. But at least I know I wont' have to wait a 2nd month for my laptop.

Oh god it just reentered KY



LOUISVILLE, KY, US 02/16/2006 12:42 A.M. IMPORT SCAN
LOUISVILLE, KY, US 02/15/2006 4:59 P.M. BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE
02/15/2006 3:15 A.M. A PROCESSING ERROR AT DESTINATION CAUSED THIS DELAY;THE PACKAGE WAS MISSORTED AT THE HUB. IT HAS BEEN REROUTED TO THE CORRECT DESTINATION SITE
02/15/2006 2:49 A.M. IMPORT SCAN
LOUISVILLE, KY, US 02/14/2006 10:57 P.M.
ANCHORAGE, AK, US 02/14/2006 3:05 P.M. DEPARTURE SCAN
LOUISVILLE, KY, US 02/14/2006 5:26 P.M. THE SHIPMENT IS BEING HELD BY BROKERAGE FOR REASONS BEYOND UPS' CONTROL
ANCHORAGE, AK, US 02/14/2006 12:38 P.M. ARRIVAL SCAN
SHANGHAI, CN 02/14/2006 9:55 P.M. DEPARTURE SCAN
02/14/2006 6:00 P.M. EXPORT SCAN
02/14/2006 12:47 A.M. ORIGIN SCAN
CN 02/14/2006 10:55 A.M. BILLING INFORMATION RECEIVED

[wmessenger]

My two z60m's (2529-GBU) arrived this morning -- AMAZING! After all these delays, it's incredible they're here. I almost feel bad for doubting Lenovo's word when the status changed to "shipped"

Spend a grand total of 2 hours in Louisville. I guess the government has decided that computers don't carry bird flu and don't need to be quarantined.

[dietcokefiend]

My two z60m's (2529-GBU) arrived this morning -- AMAZING! After all these delays, it's incredible they're here. I almost feel bad for doubting Lenovo's word when the status changed to "shipped"

Spend a grand total of 2 hours in Louisville. I guess the government has decided that computers don't carry bird flu and don't need to be quarantined.

Mind arrived this morning as well. Heard the last ring from the UPS guy half-asleep, and then sprinted downstairs in my boxers only to catch him at the door slapping on the missed delivery sticker

Luckily I caught him in time

[GoofyG28]

HOLY MACKEREL! Mine is arriving today, too! Mind you, it got shipped YESTERDAY!!! (Well, China time zone, which is 16hrs ahead of California's.)

SOUTH SAN FRANCISCO, CA, US 02/16/2006 7:19 A.M. OUT FOR DELIVERY
02/16/2006 6:09 A.M. ARRIVAL SCAN
OAKLAND, CA, US 02/16/2006 5:09 A.M. DEPARTURE SCAN
02/16/2006 3:49 A.M. ARRIVAL SCAN
ONTARIO, CA, US 02/16/2006 2:39 A.M. DEPARTURE SCAN
ONTARIO, CA, US 02/15/2006 11:37 P.M. IMPORT SCAN
02/15/2006 11:40 A.M. ORIGIN SCAN
SHANGHAI, CN 02/15/2006 5:19 P.M. ORIGIN SCAN
CN 02/15/2006 11:20 P.M. BILLING INFORMATION RECEIVED

[dietcokefiend]

HOLY MACKEREL! Mine is arriving today, too! Mind you, it got shipped YESTERDAY!!! (Well, China time zone, which is 16hrs ahead of California's.)

SOUTH SAN FRANCISCO, CA, US 02/16/2006 7:19 A.M. OUT FOR DELIVERY
02/16/2006 6:09 A.M. ARRIVAL SCAN
OAKLAND, CA, US 02/16/2006 5:09 A.M. DEPARTURE SCAN
02/16/2006 3:49 A.M. ARRIVAL SCAN
ONTARIO, CA, US 02/16/2006 2:39 A.M. DEPARTURE SCAN
ONTARIO, CA, US 02/15/2006 11:37 P.M. IMPORT SCAN
02/15/2006 11:40 A.M. ORIGIN SCAN
SHANGHAI, CN 02/15/2006 5:19 P.M. ORIGIN SCAN
CN 02/15/2006 11:20 P.M. BILLING INFORMATION RECEIVED

That is how my first one went. The 2nd one got raped by KY.

[GoofyG28]

I JUST GOT IT! And it's only 10:35AM. All my coworkers are drooling over it as much as I am... Can't wait to play around with this baby as I'll be stuck at home this weekend after I get my wisdom teeth pulled!