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26th April 2007, 10:12 PM #161Notebook Evangelist
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26th April 2007, 10:52 PM #162
Re: How long did your T60 take to ship
Guys, PLEASE PLEASE PLEASE read the Sticky on the Lenovo forums. It will give you ALL the information you need to know as to looking up what brand keyboard and what brand LCD (as long as you have the WSXGA+ option) you have.
I dont mean to be rude, but ... i mean... it's THERE.
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27th April 2007, 07:14 AM #163Newbie
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Re: How long did your T60 take to ship
I ordered mine 4/8, expected ship date 4/26, delayed today until 5/22. Needless to say, I'm really pissed. Here are my specs:
8743CTO LENOVO THINKPAD T60 8743 - NO CPU
42R9190 VBB NO INT.WIFI WL 3RD ANTENNA
62P6054 VBB INTEGR.BLUETOOTH PAN
42R9317 SBB INTEL CORE DUO PROC. T7600
42V8010 VBB MS WIN VISTA BUSINESS
42T7210 SBB MS WINVISTA BUSS US ENG
42T6590 SBB 15.4 W SXGA+_TFT
42T6650 SBB ATI MOB. RAD. X1400 128MB 41W2063 VBB 2GB PC2-5300 667MHZ 2DIMM
39T6476 SBB KEYBOARD US ENGLISH
27R0300 VBB INTEGR. FINGERPRINT SENSOR
42T6648 SBB ULTRANAV TRACKPOINT/TOUCHP
41W5790 SBB 100 GB,HDDRIVE,7200RPM
42T7315 SBB DVD RECORD_8XMAXDUAL L UBS
41W1501 SBB INTELPRO/WL3945ABGUSCNLAAP
39T6651 SBB 9 CELL LI-ION BATTERY
39T6442 SBB COUNTRY PACK NORTH AMERICA
27R1769 SBB PSTN CABLE
42T7374 SBB LANG.PACK US ENGLISH
39T6440 SBB 56K V.92 DESIGNED MODEM
27R1540 SBB ATI LABEL
42T7158 SBB CLEAR PLATE C2 WLAN+BT
41W1721 SBB FCC LABEL
41W1749 SBB GEO LABEL US WLAN BT
41W1774 SBB LOGO PLATE
42T6657 SBB MT 8743 SYSTEM LABEL
41W2079 SBB INTEL LBL DUALC./CENTRINO
93P7250 SBB THINKPAD LOGOPLATET-SERIES
42V7972 SBB MS LABEL (VISTA PREMIUM)
42V8063 SBB MS WAU ENGLISH NA-U MODELS
41W2071 SBB 1GB PC2-5300 667MHZ MEM.
42T6638 SBB PACK. US, 15.4"
41C9336 LENOVO THINKPAD PROTECTION EXTENDED SERVICE AGREEMENT - 4 YEARS - CARRY-IN
I'm going to call today to complain but... this is absolutely unacceptable
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27th April 2007, 08:21 AM #164Notebook Evangelist
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Re: How long did your T60 take to ship
My delivery date is 5/10 and I'm seriously thinking of canceling and waiting for Santa Rosa. If I were you and they delayed me this long, I'd definitely give them a piece of my mind and cancel. I'm seriously thinking there will be some really cool new laptops with the release of Santa Rosa and I'm betting you'll be able to order them in June.
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27th April 2007, 08:39 AM #165Notebook Enthusiast
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Spoke a little too soon ...
My T60 was enroute two days after the order was placed (4/26), but it is not scheduled for delivery until May 3. Certainly not complaining, and would definitely go ballastic if it took 45 days to get my order ... I would not only call to complain, but demand a discount or credit of some type for such pathetically bad service. Stillwater, my guess is that your state has something called the Consumer Sales Practices Act, which prohibits companies from engaging in unfair and/or deceptive trade practices ... might be worth mentioning in your telephone conversation with an IBM Customer Service manager.
Acaurora - No offense taken. I did read the sticky. I also tried the "parts/serial number" link without success, coming up with nothing ("no listing"). And I do not appear to have any of the keyboards identified in the "sticky" post itself ... So perhaps I am just in the remedial group here, but I could not locate the answer to the question ... which is why I asked the question on parts.
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27th April 2007, 10:01 AM #166Notebook Enthusiast
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Re: How long did your T60 take to ship
That's because the FAQ doesn't explain the "serial number" part of the parts look up.
After it ships... check the ORDER STATUS page.. near the top .. right when the parts listing begins.. you should see a new line that says something like "serial number" or "serial no."
THAT'S where your serial number is.. I didn't get mine through email or anything like that..
the product number would be the very first product number.. i'm not sure how to explain that part.. but it's the number that's NOT listed in the parts list... more like in the title row...
I think my laptop is stuck at UPS... even though it's currently in this stage and says "in transit" as status....
4/26/2007 1:06:00 AM WAREHOUSE SCAN
4/26/2007 12:46:00 AM IMPORT SCAN
4/25/2007 1:39:00 PM THE SHIPMENT IS BEING HELD BY BROKERAGE FOR REASONS BEYOND UPS' CONTROL
These were all scanned in the same location...
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27th April 2007, 10:03 AM #167Notebook Enthusiast
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27th April 2007, 10:17 AM #168
Re: Spoke a little too soon ...
You had me up until that part. Yes customer service with regard to having enough stock on hand to satisfy incoming sales orders are poor, but there isn't anything anyone can do because they did not take the persons money. If they charged the persons account and withdrew the money and they have no idea when the product is shipping then you would be correct, that would be illegal.
At this point the only thing anyone can do is call and complain like cvec7, Mag and a few others.
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27th April 2007, 11:00 AM #169Notebook Enthusiast
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Re: How long did your T60 take to ship
Rod ... agree, and there would be no harm/damages if the "consumer" has not paid for the product.
In my case, Lenovo put a "hold" for the amount of the purchase price (from my checking account), as soon as I placed the order ... then they ran it through upon shipment. But there is likely a "consumer transaction" under the CSPA as soon as the "hold" is placed.
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27th April 2007, 11:23 AM #170Notebook Geek
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