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Thread: *HP dv6t & dv7t (70XX / 71XX series) IVY BRIDGE Owners Lounge*

  1. #601
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    Default Re: *HP dv6t & dv7t (7XXX series) IVY BRIDGE Owners Lounge*

    Well: I don't want to scare anyone out of buying it and I don't want to depress anyone who just bought it, but I have decided to return mine because of the (lack of) audio quality, through the headphones.

    The IPS screen is excellent, the touchpad is excellent, 2-finger scrolling was a breeze, the fan noise was low with CoolSense off, and the computer was lightning-fast with my SSD installed.

    But unfortunately a computer where the audio is awful is completely useless to me since that's a huge part of what I need a computer for.

    I just want to warn people that I observed:

    1. Constant static through the headphones when nothing was playing. You're in a quiet room, you plug the headphones in, there is a noticeable white noise/static coming through the headphones that does NOT happen on any other computer I own.
    2. Some type of loudness equalization whereby quiet sounds were amplified and loud sounds were quieted down to make the volume level. Adjusting Beats did not remedy this and no adjustment I made in the "Sound" properties was able to fix it.

    For these reasons, I considered the computer unusable to me. I just want people to be aware. I recognize that I'm really picky and really sensitive to things that other people don't notice or care about. Just wanted to put the info out there.

    Apple MacBook Pro | 15-inch 2880x1800 Retina display | Core i7 2.3-3.3 GHz | 256 GB SSD | 8 GB RAM

    Desktop: Gateway FX | Dell 21" 1920x1080 IPS Touchscreen | 2TB HDD & 160 GB SSD | 12 GB RAM
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  2. #602
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    Default Re: *HP dv6t & dv7t (7XXX series) IVY BRIDGE Owners Lounge*

    Quote Originally Posted by WonderAboutLaptops View Post
    This is ridiculous! The initial page for the dv6tqe says (as it always has) that it includes HP Simple Pass, and the picture clearly shows it there. However, when you customize your laptop the final list of details doesn't list it. Previously, it listed it in the final details in your "cart."

    I just "chatted" with a HP customer service person online and she said it is not an option now. Her excuse about the conflicting information was that they have the right to change product and price and promotion at any time. I pointed out to her that this was known as "bait and switch" or fraud or misrepresentation, as it means we could order a fully upgraded system at a price of $1,500 or whatever and instead they could send us a basic system and charge $1 million or whatever they choose.

    PLEASE - If enough people complain (instead of just typing to each other about it on here), maybe HP will restore that.

    FYI, I had a dv6tqe that had the fingerprint reader and it is definitely useful. I sent it back a few days ago to exchange (because it had a couple issues) and am waiting for mine to be built, but now I am VERY concerned it may not have the fingerprint reader, which will make me send it back yet again! Could those of you who have received your dv6tqe's (the new versions) tell us if yours has the fingerprint reader, and if it does, when did you order it and did it list that on your final invoice?
    This was similar to my issue. I received my dv6tqe today and the hard drive was bricked. It also had a bulging keyboard. I called and spoke to several people. The first suggested that they do an exchange and build me a new machine. She started going through the components and when she got to the hard drive, which I had ordered a 7200 rpm 750 gb, she told me that it wasn't available but that she could "upgrade" me to a 1 TB 5400rpm. I said that I wanted the one I had originally specified but she insisted it wasn't available. Nor was the fingerprint reader available. I asked her why not and all she could tell me was that it wasn't an option anymore. I started getting pissed (my wife said I was yelling), so they elevated my issue to a case manager (obviously not in India this time) who said the best way to resolve it would be to have my issues repaired rather than just replace the unit. So I am now waiting for a shipping box to send it back. I don't want to lose the fingerprint reader.

    If you're simply having yours rebuilt to "exactly what you had" you may be unpleasantly surprised when it comes with no go reader.

    BTW, I ordered on 4/30, received today and it DOES have the reader.

  3. #603
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    Default Re: *HP dv6t & dv7t (7XXX series) IVY BRIDGE Owners Lounge*

    Just received my DV6!

    Ordered 5/1, shipped on 5/7 and here today. Good job HP!

    Got a couple goodies ready to upgrade. M4 256GB SSD and Corsair Vengeance 1600mhz 16GB of memory.


    I was concerned that mine would not come with a fingerprint reader since I ordered mine when they stop listing it, on my spec sheet it just says HP TrueVision HD Webcam.


    When I opened up the box, surprise suprise! A fingerprint scanner! Yay.


    Don't lose hope guys, mine did not say fingerprint scanner yet it came with one. Mine might be a fluke or all of them REALLY DO COME WITH ONE and the guy who said he didn't get one maybe doesn't know what it looks like.

    Gave it a full check, EVERYTHING IS PERFECT cosmetically, build quality is fantastic. Everything is nice and tight, no flex, no bulging keyboard. Again Good Job HP.



    This is a gorgeous machine!
    Turned it and and my first words were.."WOW! The screen is breathtaking" I really think this is an IPS panel, the viewing angles are the same as my DELL IPS monitor. I can't get it to fade no matter what angle I look at it. I gave it a very close inspection for dead pixels...NONE at all. NICE!!








    So far I have not played with it much, I have to go pick up my daughter from daycare but I will give a more in depth review tonight!

    The keyboard and mouse pad feels great. I don't understand how anybody can dislike the click, it's very nice, soft with a solid feel.

    Stay tuned for more info later!!

  4. #604
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    Default Re: *HP dv6t & dv7t (7XXX series) IVY BRIDGE Owners Lounge*

    Quote Originally Posted by Dan37tz View Post
    Just received my DV6!

    Ordered 5/1, shipped on 5/7 and here today. Good job HP!

    I was concerned that mine would not come with a fingerprint reader since I ordered mine when they stop listing it, on my spec sheet it just says HP TrueVision HD Webcam.

    When I opened up the box, surprise suprise! A fingerprint scanner! Yay.

    Don't lose hope guys, mine did not say fingerprint scanner yet it came with one. Mine might be a fluke or all of them REALLY DO COME WITH ONE and the guy who said he didn't get one maybe doesn't know what it looks like.
    Excellent! That's what I was asking. Helpful and very VERY much appreciated!

  5. #605
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    Default Re: *HP dv6t & dv7t (7XXX series) IVY BRIDGE Owners Lounge*

    Quote Originally Posted by Dan37tz View Post
    Just received my DV6!

    Ordered 5/1, shipped on 5/7 and here today. Good job HP!
    Thanks for your initial impressions. I look forward to reading your in-depth review.

    Mine is slated to be shipped on the 18th **crossing fingers**

    For those interested, the configuration summary for my dv6 has the fingerprint printer reader listed. Then again I disabled the fingerprint printer on my 6910p for the last five years, so I don't have much use for it. At the time the software was a little buggy and it logged me out from my xp session when my palm brushed it, which was weird. Plus, I think I became tired of its incessant popups whenever I accessed a new website that required login ID.

  6. #606
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    Default Re: *HP dv6t & dv7t (7XXX series) IVY BRIDGE Owners Lounge*

    Quote Originally Posted by WonderAboutLaptops View Post
    Thanks! That's what I'm asking people to clarify on a real-world basis instead of all of us guessing based on past experience or whatever.

    My original dv6 (which I returned) listed it in the order and had it. My "exchange" that is being built now did not, but the initial description page listed it as one of the features.

    So, it would be helpful if those who have actually received the new ones (not those of us theorizing), would let us know whether theirs came with a fingerprint reader (or not) and whether or not their order listed a fingerprint reader.
    Ordered my dv6 on 4/30, my order confirm listed the FP reader, received it today, WITH the fp reader. Packing slip did NOT list the readre even though it was present.

  7. #607
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    Default Re: *HP dv6t & dv7t (7XXX series) IVY BRIDGE Owners Lounge*

    Anyway, my shipment is still in Newark, NJ. Hopefully fedex will fufill their promise and deliver it tommorrow.. I checked my order and it DOES say the fingerprint scanner.

    Its quite possible that HP just ran out of them at the time being. They want to take your order so they have the money from you rather then telling you that the laptop is unavailable until xx/xx. If I was waiting to order, I would just give it a few days until they recieve that part again.
    Last edited by MidnightSun; 12th May 2012 at 02:05 AM. Reason: Let's try to avoid personal attacks.

  8. #608
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    Default Re: *HP dv6t & dv7t (7XXX series) IVY BRIDGE Owners Lounge*

    Quote Originally Posted by Dan37tz View Post
    Just received my DV6!

    Ordered 5/1, shipped on 5/7 and here today. Good job HP!

    Got a couple goodies ready to upgrade. M4 256GB SSD and Corsair Vengeance 1600mhz 16GB of memory.

    Curious (being a noob like i am) if others have confirmed the ram that comes with it is 1600mhz already .. what benefit are you going to get from replacing it? or are you adding the 16 to it making it 24?



    My shipping status has finally updated and looks like i got the same first day result as most "Package received after FedEx cutoff" .... grrr

  9. #609
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    Default Re: *HP dv6t & dv7t (7XXX series) IVY BRIDGE Owners Lounge*

    Quote Originally Posted by woolfman72 View Post
    Curious (being a noob like i am) if others have confirmed the ram that comes with it is 1600mhz already .. what benefit are you going to get from replacing it? or are you adding the 16 to it making it 24?



    My shipping status has finally updated and looks like i got the same first day result as most "Package received after FedEx cutoff" .... grrr
    He ordered his to come with 8 so he could upgrade after market for a fraction of the price.
    Now if only my laptop would be shipped

  10. #610
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    Default Re: *HP dv6t & dv7t (7XXX series) IVY BRIDGE Owners Lounge*

    I ordered my dv7t on 4/30, received today 5/11. It didn't list the FP reader on my order confirmation or the packing slip, but my computer has it and it works.

    From a manufacturing standpoint, it seems quite unlikely that HP would make a 7000 series dv6 or dv7 without the FP reader. To do it properly, they'd have to tool up to make a different keyboard surround panel, which would be more costly than just putting an FP reader in. I suppose they could just stick a plug in where the FP reader would go, but that certainly wouldn't present a quality image, and would have a detrimental effect on company image; again, not worth it.

 

 

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