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  1. 19th May 2011, 02:37 PM #1
    gaishi
    gaishi is offline
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    Default Dv6 Issue

    Mine is the new DV6 arrived last Friday, and now I have a problem which is the laptop suddenly shut down without any warning. It's already occure like four times, I didn't play game so it's not a overheating issue. Any one has the same problem? Can I return it and exchange a new one since it has only been less than a week after I received this laptop?
  2. 19th May 2011, 02:48 PM #2
    fiveoneooo
    fiveoneooo is offline
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    Default Re: Dv6 Issue

    Yes you can exchange it. I would call HP customer support and tell them about the problem and they will send you a shipping label and box or something like that so you can return it to them.

    Ordered 5/18/2011: HP DV6T Quad Edition - i7 2630QM - 2GB GDDR5 Radeon HD 6770M - FHD 1080p - 6GB DDR3 RAM - 640GB 7200RPM HD - 6 Cell Batt - Shipped 5/27-Est Delivery 6/2-Delivered 6/1

    Toasted: Asus N80vm - Core2Duo p8400 2.26ghz - Nvidia 9600m GS - 4GB Ram - 320 5400RPM - RIP after 2 months out of warranty
 

 
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