Quantcast dv7 simplepass software after reinstall?

Closed Thread
Results 1 to 8 of 8
  1. #1
    Notebook Consultant
    Join Date
    Jul 2008
    Posts
    117
    Rep Power
    15

    Default dv7 simplepass software after reinstall?

    Anyone know how I can get the fingerprint reader working, or download the simplepass software from hp? I reinstalled with a newer version of windows and don't have the software, it's not on hp site either.

    dv7-4080us

  2. #2
    Notebook Consultant
    Join Date
    Jul 2008
    Posts
    117
    Rep Power
    15

    Default Re: dv7 simplepass software after reinstall?

    I tried the simplepass install from the FTP link here > http://forum.notebookreview.com/hp-d...-17-intel.html

    It installs ok with no errors, but when I run the program it errors when it tries to start simplepass and says to reinstall or reboot.

    Anyone have any suggestions?
    Last edited by jlrosine; 24th June 2010 at 10:23 PM.

  3. #3
    Notebook Consultant
    Join Date
    Jul 2008
    Posts
    117
    Rep Power
    15

    Default One unknown device in device manager, fingerprint reader not working DV7-4080us

    Does anyone know where I could get the driver (not simplepass software) for the dv7-4080us fingerprint reader? Or can someone post the brand/hardware info from device manager so I can go find it? It's not working, and it seems there is one unknown device in device manager. I'm guessing it's the reader.

  4. #4
    NBR Macro-Mod®
    Join Date
    Jul 2007
    Location
    Mod's Landing
    Posts
    7,382
    Rep Power
    59

    Default Re: dv7 simplepass software after reinstall?

    Brand new, secondhand.

    Dividing by zero since 1971.

  5. #5
    Notebook Consultant
    Join Date
    Jul 2008
    Posts
    117
    Rep Power
    15

    Default Re: dv7 simplepass software after reinstall?

    I tried that one out, seems like I'm getting the same issue. Windows device manager sees the hardware as biometric device / validity sensor, it detects it as a 301 version. I tried reinstalling simplepass, it still fails when I try to run it.

    It looks like the sensor is installed and working but the simplepass software is not working properly...

  6. #6
    Notebook Enthusiast
    Join Date
    Apr 2010
    Posts
    33
    Rep Power
    11

    Default Re: dv7 simplepass software after reinstall?

    I had the same problem with Simple Pass on my DV6t...

    I installed Digital Persona Personal and everything's working fine. Found in this thread:
    Digital Persona Fingerprint software

  7. #7
    Notebook Consultant
    Join Date
    Jul 2008
    Posts
    117
    Rep Power
    15

    Default Re: dv7 simplepass software after reinstall?

    Thanks Galactic I'll try that next

  8. #8
    Newbie
    Join Date
    Jun 2010
    Posts
    1
    Rep Power
    0

    Default Re: dv7 simplepass software after reinstall?

    It seems you probably have this sorted out already, and it won't be of much help the the original poster anyway. But, I found this page while preparing to do a fresh windows install on my new Dv6. So, I thought I'd comment so others might find this in their google search and avoid any headaches.

    Anyway, before you reformat your HDD on your new HP laptop, there is a folder in the C drive named SwSetup. It should contain installer packages for all of the pre-installed software. I found the simple pass software in a folder named "DPFPR" and if you like the QuickWeb software, like myself, it can be found in a folder named "HPQWMM". Back these up before your reformat and you should be golden.

    PS It also includes backups of all the drivers.

 

 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
All times are GMT -4. The time now is 11:12 AM.
Powered by vBulletin® Version 4.2.2
Copyright © 2014 vBulletin Solutions, Inc. All rights reserved.
SEO by vBSEO 3.6.1