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Thread: *HP dv8 Owners Lounge*
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28th October 2009, 10:27 PM #91
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28th October 2009, 10:40 PM #92Banned
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Re: *OFFICIAL: HP dv8 Owners Lounge*
Tsk Tsk no ba keyboard sheesh it never ends. They want to say that this is a gaming laptop.
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28th October 2009, 11:36 PM #93Notebook Enthusiast
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28th October 2009, 11:37 PM #94
Re: *OFFICIAL: HP dv8 Owners Lounge*
still in ak. good grief.
Mine, Apple Macbook Pro 17, Core i7 2nd gen, 8gb, 256 samsung ssd, 1080p
Wifes, HP ENVY 14 1100, Core i5, 4gb, 256 Kingston SSD,
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29th October 2009, 06:48 AM #95Notebook Geek
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Re: *OFFICIAL: HP dv8 Owners Lounge*
In Pittsburgh now, less than 2 hours away. I would be surprised if it made it here by 430 today!
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29th October 2009, 07:01 AM #96
Re: *OFFICIAL: HP dv8 Owners Lounge*
Don't make the same mistake I made waiting on your new computer! I was up all night waiting.....waiting......waiting....by the time the damn thing came I was so f'n tired I couldn't even play w/ it until the next day.
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Now playing: Rancid - 1998
via FoxyTunes
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29th October 2009, 07:17 AM #97Notebook Geek
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Re: *OFFICIAL: HP dv8 Owners Lounge*
I have work and school so I won't be waiting.
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29th October 2009, 08:22 AM #98
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29th October 2009, 09:18 AM #99Notebook Enthusiast
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Re: *OFFICIAL: HP dv8 Owners Lounge*
My friend (who ordered the laptop for me as my proxy because he's just a su-par [no, not subpar] awesome guy like that) called HP to complain about the holdup in Alaska; he got a rep in India who claimed that there "was no delay" because the estimated shipping date was originally the 29th, so even though it's 2-3 business day shipping, they're safe as long as they deliver within 2-3 business days of the 29th.
As far as the refund/coupon deal goes, it seems like they'll only offer you something IF the computer is delayed beyond that, which would be Nov. 3. Of course, this doesn't work if you selected the free 2-3 business day shipping, because, you know, it's free. Despite the inconvenience of getting your laptop much later than you expected when you selected that option, they exercise extreme prejudice because you picked the free option.
BUUUUUUUT, on top of that, after escalating the call to the supervisor, there was a much more complicated excuse. Apparently the laptop won't clear customs until tomorrow at the earliest, and probably late tomorrow at that. FedEx doesn't handle HP parcels on Saturday-Monday (according to the super), so those aren't held against it as "business days" and FedEx would be able to "ship" the laptop from Alaska on Tuesday, November 3rd, which would be when HP starts its magical "shipping timer" for the 2-3 day shipping.
So after being shipped from China on the 25th, we're expecting my laptop to arrive on November 5th or 6th, just two or three short days later! Thanks, HP!
Edit: My friend's phone died while he was talking to the super (over 55 minutes on the phone with the service center total), so he couldn't really press the point home and ask exactly how "late" late was for HP.
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29th October 2009, 09:32 AM #100Notebook Geek
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Re: *OFFICIAL: HP dv8 Owners Lounge*
On vehicle for delivery. Color me surprised!
Go Yankees!



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