Quantcast HP ENVY TouchSmart 15-j000 (AMD A10-5750M) Richland Review

+ Reply to Thread
Page 1 of 6 12345 ... LastLast
Results 1 to 10 of 56
  1. #1
    Notebook Deity
    Join Date
    Jun 2009
    Posts
    1,154
    Rep Power
    18

    Default HP ENVY TouchSmart 15-j000 (AMD A10-5750M) Richland Review

    Review of the HP Envy 15z-jXXX

    The wait
    It has been about a month since I posted some photo of an Envy 15-j with AMD A10 processor running in store. I considered it, but never brought it at the time. I was waiting for the Haswell with 750M version, with the hope of getting it with FHD. Unfortunately there are none, there are no pre-built Intel models in my country that is FHD, other than just a single AMD model. Not willing to compromise with taking an Intel with a standard HD panel, I decided to take the plunge and get the AMD model with FHD. And btw there is no CTO order in my country.

    The model that I got is top of the range AMD pre-built model on our market. Specs are as follows

    AMD A10-5750M (Richland) 2.5 GHz base with 3.5 GHz turbo
    AMD 8750M DDR3 (128bit)
    16GB dual channel DDR3L-1600 (low voltage 1.35v memory)
    FHD 1920x1080 touchscreen (Chi Mei CMN15BB panel)
    1TB hard drive (5400rpm)
    Ralink RT3290 wireless (150Mbps)
    Bluetooth 4.0 (integrated with wireless card)
    Backlit keyboard (classic Envy style look)
    62Wh battery (6 cell)
    90w power adaptor (new design plug from HP, 4.5mm)

    Faulty DOA dedicated GPU issue
    As I didn't have this in the past month (when I could have), I have been looking forward to get this and reviewing it here. I will edit the review on the fly to improve what that may be when it comes about. There is one major issue; I cannot test the 8750M GPU in this machine as I believe it is faulty. Any load on it, and from anywhere from 15-30 seconds the laptop shuts down completely. I suspect the the TIM is not making connection, over heated to 110c in about 15-30 seconds then shuts down completely power off, like thermal overload protection.This one will have to go back before I cannot review it completely and thoroughly.

    Impressions out of box
    First thing that I noticed when taking it out of the box the unit lid feels cold to the touch, meaning there is some alloy on the lid. Also noticed how thin the front is, with it tapering to actual reasonably thick at the back. Speaking of the back, there is a considerable weight in this area. Brings me to wonder why, and now know that HP are using some counter weights in the unit, which can be found in the parts list on part surfer. Another thing that is noticed when opening the laptop lid, it does not go very far back at all, this will be due to the weight, and to stop it from falling over backwards.
    If you are looking for light weight, this does not feel light it all, and feels a bit heavier than my 2012 dv6. It is definitely back heavy; most of the weight is where the battery is and the rather heavy lid.

    Inspecting the unit
    The construction of the base is nice a solid and you can easily pick it up from a corner without it flexing much. Great that HP has corned the alloy over the edges, this year, rather than just a top alloy plate. When resting your palms on the laptop sides, these same edges are not so pleasant on your wrists, e.g. if you are working/playing with your wrists level on the palm rests.
    Looking at the bottom, at first look like it has some massive and excellent ventilation going on here, but unfortunately this is not the case as it may seem. All of the RAM, HDD cover on the bottom has fake grills on it, to trick you into thinking that they are ventilation holes, they are not, they are fully plastic moulded closed. There is actually there is also a small area of fake plastic moulded closed vents over the fan intake area too. Which make this larger area of length of ventilation holes, only about 25% open, with the remaining 75% closed. There is a thin strip of ventilation hole across the thin front part; fortunately, all 100% of these are open for air.
    The actual fan vent (for the heat sink) running off the right side is surprisingly large, especially on the bottom side (black plastic part), there is good exposure to make sure that hot air escapes well. There is also a tiny inlet vent at the back near the lid, this draws into the laptop. Overall this look like a good improvement to open up the vent, the heat sink is clearly visible, which give you some reassurance and confidence that the cooling will work well.
    The bottom hatch to the RAM and HDD has one single screw holding it in place, which is located under the battery (it is closer to the right hand side), but the hatch/door does not slide of easy. It appears that it is clipped in pretty hard. Avoid trying to open it where the screw is, after the screw is removed. It is a small plastic square. I think you may end up snapping off the plastic here, if you try and force lift it. I personally did not open it, I did not want to risk breaking it, as the laptop had to go back due to GPU fault. There was no easy way to open without force.

    Noise levels
    When turned on for the first time, the fans spins up fairly loud, much louder than I was expecting if I compare my 2012 dv6 to this, which uses an almost identical platform. I was a little surprised that the fan did not get much quieter while computer was preparing for the first time. I was on the mains power charging for the first time, but still should not be this noisy. There could be something going on with my faulty GPU, I would think so as I don't expected to to be active at that point of the setup, but who knows for sure. Later on when removing the power adaptor, and running on battery the laptop runs very nice when just do basic tasks. It will ramp up the fan quickly if you put some load on it.

    Keyboard and track pad
    The keyboard is nice, the keys travel nice, there is a bit of flex in the keyboard when typing. In between the keys appears to be a thin alloy frame, but not thick enough to reduce the flex when banging out words. Most of the flex is around the “SXDERFCVGT” keys. Also take note the entire keyboard area is nicely recessed in with a red colour band around to outside, to give it that classic Envy look.
    The track pad is a good decent size this year, and the track pad at first feels bit sticky, as in your fingers stick to it, but after a while, it should free up, maybe it something to do with the oils on your skin from your fingers. Although I did use it for around 7-8 hours, but my fingers never got to gliding smoothing on the track pad, that was always some stick and resistances. Button clicks are very good, the track pad has good resistance when pressing down for the click and is not to sloppy. Both left and right clicks are easy to get done and controllable, without one side affecting the other.

    Sound system
    If you are wondering what the sound system is like, it really is good and loud. HP has done a good job to make to sound pump out of this laptop and substantial volume. Sound is good across the range from low to high. Remember that is is actually 6 speakers in the laptop. 3 of which are on the bottom, and the other 3 on the top. The 2 speakers of the 6 are quoted “subwoofers” one on the bottom and on the top, but don’t expect subwoofers as you may have in your car from these tiny speakers. My opinion it is these quoted subwoofers that are increasing the volume.

    Ports and new mains power connector/plug
    Port arrangement is actually very nice, in that each port embedded in the alloy cornering shell. Although there is one port that worries me, this port is the power adaptor port. The port is tiny, and when the power adaptor is plugged in, it moves a lot, and feels like it could break off easily, this adaptor is tiny, and looks weak. This could be especially true if you were to bump it hard, it sticks out on a right angle at 90 degrees. It is actually a bit of a pain to deal with when sitting on a couch, as it needs to move around a lot and has a tendency to come out a little, and the cord bends in different directions in a not so nice way. Best use the new adaptor on a desk if you don't want it to be damaged. The older HP power plugs are large sturdy, the new one is not. Later on when the laptop get older, I can foresee a lot of this adaptors plug, and the laptop jack wearing badly, or the plug being broken off.
    One port I like to point out in particular is the SD card reader. The card actually goes in almost totally. Once the card is in there, you can easily forget that it is there, great if you want to leave a card in slot long term.

    Performance and hardware
    As for performance, this is just the same old A10 core, namely Trinity, with some refinements of speed and power saving and then renamed to Richland, don’t expect any miracles, architecturally the core hasn't changed and still is the same as Trinity which both are based on the Piledriver core. If you are looking for performance numbers on this, it would be best to search the internet for the old A10-4600M and then add on 10% to the performance for extra 200MHz the A10-5750M brings over A10-4600M.
    HP has put in a good dose of RAM weight in at 16GB, split between 2 modules running in dual channel, and is also DDR3L-1600, which is low voltage memory that rated at 1.35v
    Featured out of the box is dual graphics, which is the combination of the A10 and the 8750M in crossfire mode. My particular unit has issue with the 8750M, and I have not been able to use it all. I have tried to update the BIOS and graphics drivers, which are all very new, with in the last week, but my laptop does not work. I could not run either crossfire mode, or the 8750M on it own. The only graphics I could run was the integrated APU which is the 8650G
    Wireless is much better than last year’s cards, the HP's that I had last year would max out at just 72 Mbps are have terrible performance often not reaching just 2 MB/s when transferring files. The Ralink RT3290 in my Envy 15 performs very well, even though it connects at just 150 Mbps, the connection is stable a good. I was able to transfer 250MB files at a good ~6.5 MB/s with peaks up around 8-9 MB/s, which is an excellent result for such card. Battery life is good, nothing much that I can say over last year’s dv6, I think that it is much on par with it. So far I have been on battery for about 2.5 hours, and I am at 56% remaining.

    Power and heat
    While running on battery, the entire machine remained extremely cool, when doing light duties. The warmest part of the entire laptop is the hard drive area underneath. This is true testament to why you may want to consider buying a AMD based laptop. The air exiting the right side vent feels cool.
    When plugged (on mains power) the processor is in turbo mode often, and the fan is spinning fairly fast, producing reasonable amount of noise. The unit remains cool, and even under heavy load when running prime95, the temp of the processor is around the low 70’s in centigrade, the keyboard is fine to touch and bottom is not hot. It too is another good reason to choose AMD, if you want a laptop that is not going to burn you when you are using it.

    Display and touchscreen
    Now for the most important part, the touchscreen and FHD panel. This panel is 1920x1080 resolution, and while is looks great in store, I found the panel once home to be a big disappointment. The panel is made by Chi Mei and is model CMN15BB. Maybe I have been too spoiled by my 2012 dv6 matte IPS like panel. Even still, this Envy 15 FHD panel is not good compared to other TN standard FHD panels. The viewing angles are disappointing, and the picture inverts easily looking up from below, you don't have to move much for this to occur. When looking from the top (and not by much) the screen looks washed out. This is normal for a laptop TN panel, but this panel is particularly bad. The brightness is just ok and I expected better, I had the brightness on full the entire time I used it and this is not like me to have it up this high especially since it is night time, contrast is reasonable. Without doubt the panel is better than a 1366x768 type, which generally are poor in everyday. But there is one thing that brings this particular panel down to the standard HD panel level. This particular panel has vertical banding, similar to what you might find on bottom bargain basement models, it kind of looks like every second pixel line from top to bottom is arrange like a vertical striped shirt. The vertical banding it highly annoying.
    The actual touch screen is very nice to use, if you scroll on a web page, the glass is nice with fingers moving nice and easy on the glass pane, and the page scrolls are very smooth, much nicer than a track pad or even a mouse can do, the glass screen is the best scrolling method, pretty much for everything that scrolls. Pinching and zooming work every nice using the touchscreen. Windows 8, when using explore to manage files or as such, the ribbon is excellent to reach out and touch rather than clicking with the track pad. I found that a FHD panel make things a little to small on the screen, and results in missing icons, or smaller things you are going to touch. For this you could up the DPI, but for me I don't like using any DPI higher than 100%, but for the sake of the review I used the out of box DPI which is 125%. I will likely downgrade (I have even surprised myself) to a standard HD screen for the sake of using touch with native resolution icons at 100% DPI, and of the fact the panel in my opinion is below par and not acceptable enough. In general touch add a new element to your user experience regardless of panel you may choose.

    Thoughts
    Overall I like this unit; it still has HP’s dv6 flavour, with some hint of old Envy more so around the keyboard and palm areas but not the same quality. You get what you pay for in the end, and with it being price the same of that of the old dv6, that is what you basically get. It is different, not a light weight and is back heavy, that must be taken on-board, there are some refinements that need putting into this machine to make it great, but at the moment it is good. If you are a HP die hard like me, then I am sure you will like it, just as long you are expecting a dv6 and not a classic Envy.

    Btw. Please don’t quote this post, it is much too large, and is a work in progress, which I will be editing to improve quality where possible. Hope you enjoy it



















    Last edited by T2050; 1st July 2013 at 10:36 AM.

    Alienware M17x R3
    MacBook Pro Retina 15

  2. #2
    Notebook Deity
    Join Date
    Jun 2009
    Posts
    1,154
    Rep Power
    18

    Default Re: HP ENVY TouchSmart 15-j000 (AMD A10-5750M) Richland Review

    Reserved this space for extras I will add content, although circumstance have now changed.

    I return the laptop back to the store. I did not option for another replacement. I am concerned that the dedicated 8750M GPU had issues right out of the box. Any load for more than 15-30 second the machine would turn itself of completely (screen goes black and the machine go off fully). I monitored with GPUZ and the temperature of the 8750M reached 110c and that when thermal protection kicks in more than likely.

    I had concerns about getting a replacement from the same batch. Has me thinking about the quality control about the unit I received from the batch it came from.

    Even though I suspect that that the TIM was not making contact in between the GPU and the heat sink, due to it actually running fine for a few seconds. I cannot be sure is that is the real issue, that is just what the most likely diagnosis is without physical looking inside.

    One other reason for not accepting a replacement, is the FHD panel is of below par quality. Usually FHD panel are much better in brightness, contrast, and viewing angles, the panel in mine was about the same as a standard HD panel in these respects, not happy about that at all, also it had vertical banding, this reminded me of a cheapest Compaq 1366 x 768 screen I had some time ago.

    Touchscreen was less enjoyable on the FHD touch screen compared to my wife's standard HD touch screen. Even with the FHD panel being set to 125% DPI, the smaller items to touch were simply to small, and making mistakes was to easy. With all the above put together, a sub par screen and easy making mistakes when touching items, I could recommend a standard HD touch screen for better ease of touch use. Only reason to go FHD, is if you get some other kind is very good quality panel in your unit, should not end up with a Chi Mei CMN15BB panel.

    Parts of interest:

    The lid does not tilt back very far at all, the entire back is heavy, therefore I am guessing the extra weight has been added in by purpose by HP in the front thinner area, to stop it from falling over backwards, with the following part from parts surfer:

    Part: 720547-001 DUMMY WEIGHT

    Take note of the motherboard part used in the machine, by the wording it appear to be an AMD A76M FCH chipset, there is little data on this on the internet, about this chipset. Part number is:

    720578-501 MOTHERBOARD DSC 8750M 2G A76M W8STD

    The wireless card performance was surprising, last year cards were very poor. Even though the new card is not something spectacular, it works well for what it is. It is just a 1x1 card and does 150Mbps max, transfers are excellent, stable and speed downloading was 6-8 MB/s, with part number being:

    690020-001 Ralink RT3290LE 802.11b/g/n 11 WiFi and Bluetooth 4.0 combination adapter


    Screen/Panel. Beware of the FHD screen panel which is Chi Mei CMN15BB, this panel is pretty bad. Expect to get it in either models of AMD and Intel. If you are lucky you may get another manufactures panel, if you are unlucky you will get the Chi Mei CMN15BB panel.
    There are two parts listed under the display section. One of which I believe is the touch matrix, and the other I believe is the actual panel. I will list that part only to save confusion. It is likely that this TN panel part number will be the same (as in generic part number) for all units, regardless of the actual manufacturer of the panel.

    720557-001 DISPLAY RAW PANEL FULL HIGH DEFINITION BRIGHTVIEW


    Also found this extract in regard to the chipset used in the machine:

    11. Based on testing and calculations by AMD Performance Labs, the 2013 AMD A-Series "Richland" platform enables 780 min./13:00 hours of Screen on idle / eReader. Battery life calculations based on a 6 cell Li-Ion 62.16Whr battery pack at 98% utilization. AMD defines "all-day" battery life as 8+ hours of battery life in Windows Idle. “Richland” and “Trinity” data based on the “Pumori” reference design with the AMD A10-5750M with AMD Radeon™ HD 8650G graphics with the A76M FCH and the AMD A10-4600M with AMD Radeon™ HD 7660G Graphics, 4G DDR3L-1600 (Dual Channel) Memory, 14" 1366 x 768 eDP Panel / LED Backlight set at 100 nits, HDD (SATA) - 250GB 5400rpm, a 6 cell Li-Ion 55Whr battery pack at 98% utilization and Windows 8 64bit. RIN-5

    Source (for above): http://www.amd.com/us/press-releases...2013may23.aspx
    Last edited by T2050; 1st July 2013 at 10:25 AM.

    Alienware M17x R3
    MacBook Pro Retina 15

  3. #3
    Notebook Consultant
    Join Date
    Apr 2010
    Posts
    202
    Rep Power
    12

    Default Re: HP ENVY TouchSmart 15-j000 (AMD A10-5750M) Richland Review

    Quote Originally Posted by T2050 View Post

    The model that I got is top of the range pre-built model on our market. Specs are as follows

    AMD A10-5750M
    AMD 8750M
    16GB dual channel DDR3L-1600 memory
    FHD 1920x1080 touchscreen
    1TB hard drive
    Ralink RT3290 wireless
    Bluetooth
    Backlit keyboard
    62Wh battery
    90w power adaptor

    What I have don’t in the past when I get one in like this that I have been looking forward to, I will edit the review on the fly to improve what that may be when it comes about. There is one major issue; I cannot test the 8750M GPU in this machine as I believe it is faulty. Any load on it, and from anywhere from 15-30 seconds the laptop shuts down completely. This one will have to go back before I cannot review it completely and thoroughly.
    Thanks for the review! Did you resolve your issue with the video card? How come the HWiNFO64 says you have a 8650M?

  4. #4
    Notebook Enthusiast
    Join Date
    May 2013
    Posts
    17
    Rep Power
    4

    Default Re: HP ENVY TouchSmart 15-j000 (AMD A10-5750M) Richland Review

    Quote Originally Posted by volati1e View Post
    Thanks for the review! Did you resolve your issue with the video card? How come the HWiNFO64 says you have a 8650M?
    That is the integrated video card for the A10-5750m

  5. #5
    Newbie
    Join Date
    Feb 2013
    Posts
    9
    Rep Power
    5

    Default Re: HP ENVY TouchSmart 15-j000 (AMD A10-5750M) Richland Review

    Can't wait to hear more. TYVM for the pix! There's no CTO for the touchscreen version here either...yet. As of today, for $749 USD the touchscreen offering in the US is prebuilt with:

    A8-5550m, 8GB 1600MHz RAM, 750GB HD, four USB 3.0 slots, 1366 x 768 15.6" touchscreen, NO backlit keyboard, and oh! It's made in China!

    http://www.shopping.hp.com/shopping/pdf/e0m22ua.pdf

    I'm considering either getting a version similar to yours when it's available, or waiting for kaveri offerings to come out. Still happy with my A8-3530mx and 6750m though. I really want my next laptop to be a touchscreen one. Are your touchscreen experiences good ones where you'd recommend it for my next computer? Also, the 2012 dv6 had 2 speakers plus a sub right? How does it compare to the 15z's doubled amount of speakers? And what was the price of it of your 15z?

  6. #6
    Notebook Consultant
    Join Date
    Jun 2013
    Posts
    230
    Rep Power
    4

    Default Re: HP ENVY TouchSmart 15-j000 (AMD A10-5750M) Richland Review

    How many HDD slots does it have ? what about mSata ? Also does it use the new msata v.2 NGF ?

    Also how hard is it to open up ? I know you said it's clipped in but have you actually opened it ?

  7. #7
    Notebook Deity
    Join Date
    Jun 2009
    Posts
    1,154
    Rep Power
    18

    Default Re: HP ENVY TouchSmart 15-j000 (AMD A10-5750M) Richland Review

    Quote Originally Posted by FreshScent View Post
    Can't wait to hear more. TYVM for the pix! There's no CTO for the touchscreen version here either...yet. As of today, for $749 USD the touchscreen offering in the US is prebuilt with:

    A8-5550m, 8GB 1600MHz RAM, 750GB HD, four USB 3.0 slots, 1366 x 768 15.6" touchscreen, NO backlit keyboard, and oh! It's made in China!

    http://www.shopping.hp.com/shopping/pdf/e0m22ua.pdf

    I'm considering either getting a version similar to yours when it's available, or waiting for kaveri offerings to come out. Still happy with my A8-3530mx and 6750m though. I really want my next laptop to be a touchscreen one. Are your touchscreen experiences good ones where you'd recommend it for my next computer? Also, the 2012 dv6 had 2 speakers plus a sub right? How does it compare to the 15z's doubled amount of speakers? And what was the price of it of your 15z?
    Yep, everything from from china, I don't think they made them anywhere else. I thought you can built your own AMD based model on HP USA webpage?
    The touchscreen is very nice to use. I did have but of difficulty using it in desktop mode with FHD, as everything get a little to small to touch, and ended up missing what I was trying to touch. The quality of the FHD panel is poor. At this point a standard HD panel may not be all that bad. Overall the actual touch screen is pleasant to use, and I enjoyed it. Comparing to last year 2012 dv6, yes it does have a sub woofer under the keyboard somewhere to the left, and basically one extra speaker. The sound is loud and clear, with volume right up, maybe louder than last year 2012 dv6. In any case, sound it awesome.

    Quote Originally Posted by volati1e View Post
    Thanks for the review! Did you resolve your issue with the video card? How come the HWiNFO64 says you have a 8650M?
    Yeah that is the APU which is integrated into the A10-5750M, which is actually called a 8650G. There is a screenshot using GPUZ of the 8750M after the photos

    Quote Originally Posted by Maikky View Post
    How many HDD slots does it have ? what about mSata ? Also does it use the new msata v.2 NGF ?

    Also how hard is it to open up ? I know you said it's clipped in but have you actually opened it ?
    No I did not open it up for a look in, there is no easy release, and this one needs to go back from where it came from today. I will only have space for one hard drive. I cannot comment on the msata at this stage.

    Alienware M17x R3
    MacBook Pro Retina 15

  8. #8
    Notebook Enthusiast
    Join Date
    Jun 2013
    Posts
    14
    Rep Power
    4

    Default Re: HP ENVY TouchSmart 15-j000 (AMD A10-5750M) Richland Review

    Thanks for all the info!

    Would you mind posting your product number, or s/n and country so we can compare parts against other models on the part surfer? That would be great!

    Thanks!

  9. #9
    -
    Join Date
    Aug 2003
    Posts
    8,974
    Rep Power
    67

    Default Re: HP ENVY TouchSmart 15-j000 (AMD A10-5750M) Richland Review

    Thanks for the fair and balanced review T2050. It's really too bad about the screen not being IPS, but considering that TouchScreen requires more power draw and so does IPS, that could have been a large power drain on such a sized laptop. Plus not having IPS obviously keeps costs down.

  10. #10
    Newbie
    Join Date
    Feb 2013
    Posts
    9
    Rep Power
    5

    Default Re: HP ENVY TouchSmart 15-j000 (AMD A10-5750M) Richland Review

    Quote Originally Posted by T2050 View Post
    I thought you can built your own AMD based model on HP USA webpage?
    Indeed you can, but it does not have the option for touch screen. ATM, the only way to get the touch screen version here is the pre-built one =\. There is an Intel offering that can be customized with the touch screen included, but I don't want to empty my wallet -_-. Oh and there's an option for a 24GB mSSD, I'm assuming that means this computer has mSATA? Or at least the intel version does?

 

 
Page 1 of 6 12345 ... LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
All times are GMT -4. The time now is 11:09 AM.
Powered by vBulletin® Version 4.2.2
Copyright © 2014 vBulletin Solutions, Inc. All rights reserved.
SEO by vBSEO 3.6.1