Quantcast Envy 15 3XXX Can't get Beats button to work?

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  1. #1
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    Default Envy 15 3XXX Can't get Beats button to work?

    I performed a clean install and since then I can't seem to get the beats button to work. I've looked around the forum and tried reinstalling both the audio drivers and the on-screen display drivers. I'm not sure what else to do!

    Thanks!
    Desktop - i7-920/6GB/ATI 5870/256GB Crucial SSD/19" Samsung 191T + 27" Dell U7211

    Laptop - W110ER i7-3610QM/8GB/Nvidia 650M GT + Intel HD/256GB Crucial SSD/11" LCD

  2. #2
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    Default Re: Envy 15 3XXX Can't get Beats button to work?

    I had the same problem and was not able to find a solution that didn't involve some sort of recovery. I think there's some other piece of software missing besides just the IDT driver package that's required to get that button working. Personally, I ended up using the "minimal" recovery (basically just a clean install, anyhow), and now the button works just fine.

  3. #3
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    Default Re: Envy 15 3XXX Can't get Beats button to work?

    You need to install the HP Quicklaunch software
    HP Envy 15 3xxx [Windows 7 Ultimate]
    i7-2760QM 2.4 Ghz | 8GB 1600 Mhz | 300 GB SSD | Full 1080p Radiance Display

  4. #4
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    Default Re: Envy 15 3XXX Can't get Beats button to work?

    That's exactly it. Tried disabling it on my end and the button stopped working.

  5. #5
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    Default Re: Envy 15 3XXX Can't get Beats button to work?

    I installed HP Quicklaunch software, and it still doesn't work =( Is there something I need to enable?
    Desktop - i7-920/6GB/ATI 5870/256GB Crucial SSD/19" Samsung 191T + 27" Dell U7211

    Laptop - W110ER i7-3610QM/8GB/Nvidia 650M GT + Intel HD/256GB Crucial SSD/11" LCD

  6. #6
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    Default Re: Envy 15 3XXX Can't get Beats button to work?

    Quote Originally Posted by Kamzu View Post
    I installed HP Quicklaunch software, and it still doesn't work =( Is there something I need to enable?
    Did you restart your machine after you installed the Quicklaunch software?
    HP Envy 15 3xxx [Windows 7 Ultimate]
    i7-2760QM 2.4 Ghz | 8GB 1600 Mhz | 300 GB SSD | Full 1080p Radiance Display

  7. #7
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    Default Re: Envy 15 3XXX Can't get Beats button to work?

    Make sure you got the exact same version of quicklaunch.

  8. #8
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    Default Re: Envy 15 3XXX Can't get Beats button to work?

    I tried but no good =(
    Desktop - i7-920/6GB/ATI 5870/256GB Crucial SSD/19" Samsung 191T + 27" Dell U7211

    Laptop - W110ER i7-3610QM/8GB/Nvidia 650M GT + Intel HD/256GB Crucial SSD/11" LCD

  9. #9
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    Default Re: Envy 15 3XXX Can't get Beats button to work?

    I had this issue to. Then I installed HP QuickLaunch. Still didn't work. So I ran the HP QuickLaunch installation again and rebooted. Then it worked.

  10. #10
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    Default Re: Envy 15 3XXX Can't get Beats button to work?

    I tried it again and again =( No dice =(
    Desktop - i7-920/6GB/ATI 5870/256GB Crucial SSD/19" Samsung 191T + 27" Dell U7211

    Laptop - W110ER i7-3610QM/8GB/Nvidia 650M GT + Intel HD/256GB Crucial SSD/11" LCD

 

 
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