*HP ENVY 17 & 17 3D (3XXX series) Owners Lounge*

[jjboy91]

Hi,

Does anyone know if it's necessary to restore all the components as their origin before making an exchange of the laptop with the HP support because I changed the RAM and I can't find the one that was deliver with the laptop.

I know it sounds stupid but just in case

Thanks

Any opinion about that ?

[Melagius]

Both screens are 1080p, The 3D screen runs at 120hz and is brighter (Brighter because 3d content is usually darker).

Id put everything back the way it was before you return it.
They will use any excuse to screw you over.

[adamdoom89]

Does anybody know which version of HP Coolsence has the 3 modes like quietest mode. I have the 2.1 version and only have the on/off options. And will that work on the hp envy 17 2012 model. Just to lower the fans there getting pretty loud. I'm just doing web surfing and watching videos.

[Nathan P]

Ended up asking for a replacement, they're allowing us to keep the current computer until the second one arrives.

If the second one exhibits the same issue I will likely return both of them.

The service people were very easy to deal with and easy to understand. So far smoother than my Asus RMA experience.

Nathan

[jbg805]

can you guys refer me to a thread that talks about the advantages of the 3d version ? I'm very new at all this and I don't really care about the 3d but I have heard that the 120Hz makes a big difference as far as the smooth motion and fast action scenes in movies and sports, does the 3d version have worse battery life? does the 120hz only activates when in 3d mode? some hp reps have told me yes only on 3d and others said its always on, this guys are a joke but I do like the envy and that they're easy on returns and exchanges, I had found a thread where people compared the versions but I cant find it anymore I tried Google and the forum search =( . thanks in advance

[dzier217]

I have had the envy 17 3D for a week today, and going strong. This is my 3rd HP is a row. I had a bad experience with Dell, won't go there again. I had a bad experience with apple and a mac pro, won't go there again. (My IPOD classics crash routinely! Wish they made a touch with the same 160GB!) Toshiba's were okay, nothing bad happening. So far i have had good experiences when I talk with the tech support at HP for the envy. HP even reimbursed me more when the 33% sale went into affect right when my computer arrived. I know others have had issues, but so far my experiences have been good.

[Smurf56]

Both screens are 1080p, The 3D screen [...] is brighter (Brighter because 3d content is usually darker).

I'm still interested in a comparison though

[jellycow]

I'm not an Envy owner anymore (and sending a complain email through their "email the CEO" feature on their website didn't do any good).

But I figured I should follow up on one of the post that you guys might find useful.

I mentioned about turning one of the extra mini-PCI-e slot in the Envy and turning it into an internal USB. I don't have an Envy anymore so I can't test it on an Envy, but I did manage to set it up on my old Thinkpad t410s and it works wonderfully. (Good thing I didn't sell too soon!)

Here is the image:


I ordered the mini-PCI-e to USB part from Taiwan (http://www.hwtools.net/Adapter/PM3U.html). $15 each. They only ship via DHL so the shipping was steep! $18. I just ended up ordering a few so I can sell it on ebay for a bit more to recoup the cost of the card)

Even though mini-PCI-e slot can carry either or both SATA and USB signals, I still don't know if the spare mini-PCI-e slot on Envy does carry both -- it is for their microSATA card after all. I guess I won't know for sure anymore The part that I ordered also converts the native 3.3v of mini-PCI-e to USB's 5v as well.

I'm using it for my Logitech Unifying receiver so I don't have to plug anything into the notebook to use my trackman or the wireless keyboard. I personally find it pretty sweet.

Anyway, this is probably my last post into the Envy forum. I hope you guys enjoy your Envy and you guys have lot less problems than I do!

[drathaar]

Does anybody know which version of HP Coolsence has the 3 modes like quietest mode. I have the 2.1 version and only have the on/off options. And will that work on the hp envy 17 2012 model. Just to lower the fans there getting pretty loud. I'm just doing web surfing and watching videos.

When I purchased my Envy 17 I upgraded HP Support Assistant to version: 6.1.12.1 & this automatically installs Cool Sense version: 1.0.1.4 & now have 3 modes.

Just go to start & type: HP Support Assistant
When app opens click the ? upper right hand corner & check for new updates.

or download link:HP Support Assistant HP ENVY 17t-3000 CTO Notebook PC - HP Customer Care (United States - English)

[FM Bomb Saw]

So, through a chain of events, my Beats button doesn't work anymore... I don't know why, and if it doesn't work, I honestly could care less.. But, if it's an easy fix, I'm willing to do it... Any ideas? I flashed to the newest Bios (f.06) and have all my drivers updated (well, at least I think I do)