*HP ENVY 17 & 17 3D (3XXX series) Owners Lounge*

[adamdoom89]

Hello all.

Everyone who want newer driver for they Envy you can find it here

Catalyst 12.x Apr18 UnifL for Hybrid Graphics

It's official drivers just prepackaged to be more stable. It installs fine, I tested and it's running very good. You can give it a try.

Can you post a screenshot of GPU-Z. Does it still list the AMD Radeon 7690m XT as a 6700 series card. I updated the drivers before with the 12.4 drivers listed under the envy 17 drivers page and it kept saying that it was a 6700m series. It downclocked itself which I didn't like.

[Jstr_MSFT]

so what is the purpose of the msata if it cannot be used as a boot device?

Confusing because i'm pretty sure that when you order the msata from HP they put windows 7 on that drive. Or am i mistaken?

[KWB]

Interesting...I was going to go for the Samsung 512GB SSD (roughly the same price as the Intel 480GB SSD), but waiting for Newegg to have a sale on either one of them before I pull the trigger. $799 is too high...but will go for it if it gets down around $625 or so.

Hey all, I just installed a intel 180gb 520 series SSD in my envy 17 3000. here are my crystal disk mark readings:

seq read 439 seq write 252
512K read 361 512k write 242
4k read 17 4k write 48
4k(32) read 230 4k (32) write 236

Sorry, i tried to upload the image but even though its a very small jpg file it still wont let me upload it, anyway those are the ratings...

WEI is 7.9, and Rapid Share Storage shows its running at 6 GB/s SATA 3

Do these numbers look reasonable? Thanks in advance. Why is the 4k read so low?

[Smurf56]

Thanks Smurf56! I downgraded from F.07 to F.06 which did not fix the issue. Going from F.06 to F.05 did fix it.

I already initiated the exchange/refund process since I was nearing the end of the period, as HP support said it was a hardware issue when I called. Waiting for the case manager to call me back.

Does everyone with a F.06 or F.07 bios encounter this? I am wondering whether to be safe and get it replaced/refunded in case any future bios update would result in this (i.e. there is an underlying hardware issue only in certain systems like mine). I would feel guilty about wasting resources for no reason though.

I would think that every Envy 17-3xxx out there has got this issue. Noone here denied that, but every one speaking about it also has this "problem".

[reNeglect]

Interesting...I was going to go for the Samsung 512GB SSD (roughly the same price as the Intel 480GB SSD), but waiting for Newegg to have a sale on either one of them before I pull the trigger. $799 is too high...but will go for it if it gets down around $625 or so.

Why not get the Crucial M4 512gb? There 573$ @ B&H Photos and Newegg.

[dzier217]

I would think that every Envy 17-3xxx out there has got this issue. Noone here denied that, but every one speaking about it also has this "problem".

I do not have this issue with my envy 17 3D (Received March 22) or 17 (received may 2).

[RobotsRock]

I do not have this issue with my envy 17 3D (Received March 22) or 17 (received may 2).

What bios version do you have? I suspect you have F.06 since you received the latter on May 2.

This is really interesting. It seems there could be a hardware issue in those of us that have the issue if that indeed is the case.

[Smurf56]

I do not have this issue with my envy 17 3D (Received March 22) or 17 (received may 2).

Try pressing all three keys at once a few times (only with BIOS F.06 & F.07). I can't imagine that HP support - who confirmed the issue - has got just "defect" units.

[dzier217]

Try pressing all three keys at once a few times (only with BIOS F.06 & F.07). I can't imagine that HP support - who confirmed the issue - has got just "defect" units.

17 3D has .06 and 17 has ..05. Even pushing all 3 keys at once does not do it, but you should not be doing that anyway?

[RobotsRock]

17 3D has .06 and 17 has ..05. Even pushing all 3 keys at once does not do it, but you should not be doing that anyway?

It's not pressing all 3 keys at once as much as in sequence quickly. Trying doing something like 'dasf' quickly in a random order:

Example (with issue):

ad6sfa6sf6sdaf6dasfd6safsa6fsa6dfd6saf6sdafsd6afasfsa6das

Only the computer with the F.06 bios (might) show this problem, not the other one.