*HP ENVY 17 & 17 3D (2XXX series) Owners Lounge*

[dlleno]

yea -- bobmitch is making a good point. whether you do this yourself or under HP's guidance, you need to remember that you disabled RAID and thats where the trouble started.

Edit: If the HP recovery disks don't work, that suggests that HP does not know how to recover from this error, as the "shipped" configuration is RAID0 and you have disabled that. I would have thought the HP recovery disks could recover from that, but maybe not...

[Bobmitch]

yea -- bobmitch is making a good point. whether you do this yourself or under HP's guidance, you need to remember that you disabled RAID and thats where the trouble started.

Edit: If the HP recovery disks don't work, that suggests that HP does not know how to recover from this error, as the "shipped" configuration is RAID0 and you have disabled that. I would have thought the HP recovery disks could recover from that, but maybe not...

Many on this board have disabled RAID and successfully recovered using the recovery disks they created. This is not a bad option and has been proven time and time again. I love my Envy...but calling tech support is always an adventure. We have North American tech support in the states...and frankly...they are just OK.

Do you still have your recovery disks?

[MiRRe89]

Maybe wrong time to ask, but I don't really get this RAID things, I think someone has explained it, or maybe not but is it just for SSD?

[dlleno]

Maybe wrong time to ask, but I don't really get this RAID things, I think someone has explained it, or maybe not but is it just for SSD?

SSD: just a HDD using silicon and not any rotating parts. this is unrelated to RAID


RAID is just a term that simply means the data is combined or merged onto two identical disks. take, for example, a single file called "test.docx". when you write "test.docx" to the disk, half of it goes to disk0 and the other have to disk1. when you retrieve that file again, the controller has to fetch its parts from each drive and assemble them back together.

the term "striped" is often used for "RAID 0". setting up RAID for the first time is basically like taking a paper shredder to a piece of paper and putting the odd numbered shreds on one disk and the even-numberd shreds on the other disk. to assemble that piece of paper again, you have to combine the shreds from each disk together again.

All this is done in the name of performance -- you can read and write faster to a pair of disks in striped RAID0 than you can to a single disk. thats just because you have two firehoses transporting data instead of one.

A Solid State Drive (SSD) is typically not striped, for a couple of reasons. rarely do you see two SSDs in a consumer laptop, so the point is "moot" as we say. But the larger reason is that the SSD itself is so fast that, especially for consumer laptops, the cost of two SSDs is prohibitive for the benefit-- I suspect two stripped SSD's might be faster than the input/output system of the laptop can handle anyway (it can't drink from both firehoses, because the volume is too high!) , but I haven't verified that...

[MiRRe89]

SSD: just a HDD using silicon and not any rotating parts. this is unrelated to RAID


RAID is just a term that simply means the data is combined or merged onto two identical disks. take, for example, a single file called "test.docx". when you write "test.docx" to the disk, half of it goes to disk0 and the other have to disk1. when you retrieve that file again, the controller has to fetch its parts from each drive and assemble them together.

the term "striped" is often used for "RAID 0". it basically like taking a paper shredder to a piece of paper and putting the odd numbered shreds on one disk and the even-numberd shreds on the other disk.

All this is done in the name of performance -- you can read and write faster to a pair of disks in striped RAID0 than you can to a single disk. thats just because you have two firehoses transporting data instead of one.

Oh I see, thank you I love how much smarter I get by being on here ^^ No jk but thanks

[fiver5]

A Solid State Drive (SSD) is typically not striped, for a couple of reasons. rarely do you see two SSDs in a consumer laptop, so the point is "moot" as we say. But the larger reason is that the SSD itself is so fast that, especially for consumer laptops, the cost of two SSDs is prohibitive for the benefit-- I suspect two stripped SSD's might be faster than the input/output system of the laptop can handle anyway (it can't drink from both firehoses, because the volume is too high!) , but I haven't verified that...

I am running striped 240GB Vertex 3's in my Envy. It is blazing fast but not quite fast enough to saturate SATA3. The envy handles this just fine.

[dlleno]

I am running striped 240GB Vertex 3's in my Envy. It is blazing fast but not quite fast enough to saturate SATA3. The envy handles this just fine.

sweet! thanks fiver5 thats awesome. ok there you go -- stripped SSDs for the worlds fastest I/O system. in the future -- this makes one wonder why do we need to put an HDD controller on top of silicon memory anyway? of course, its because the OS expects data storage to be organized that way, and the hardware is (currently) architected for that. But if the prices of silicon memory continue to drop, we could see a major change -- architecture more like smart phone or tablet. anyone for Windows 8 preloaded into flash memory via DMA channels without a disk controller?

[TheAtreidesHawk]

Anyone have news or hear any rumors regarding upcoming coupons for the Envy 17 3D?

[bacnation]

You said that you made system recovery disks of your own. The only thing wrong with them is that they default to RAID and you disabled it. So you will need to run the fix. Can you load the image off the disks you made?

I tried to make those disks but I must have done it improperly because the computer will not recognize the files on them. I have tried all of your guy's suggestions as best as I have been able to removing disk 1 when it is loading files or following through completely with the entire process, nothing seems to be working *could just be that I am making some big error). I was wondering why the recovery disks give no option to set the time date etc? They just go straight to trying to fix the problem by reloading all the files... Any ways I am waiting for a call from a HP case manager and since I have not been able to fix it myself I may just have to send the laptop back in so they can do it... The one question I have is could the recovery disks not be cooperating with my HDD because they shipped with a different HDD (the regular recovery CDs are on backorder for like 20 days) but I did not install the new HDD, I am using the disks with the ones that came inside the laptop.

[rholje]

I have ordered and received 2 of the 2000 series self-configured units. The first one I received was RAID'ed. I returned it the next day. I ordered again, after talking to sales people at HP. They appeared to have no more information than was available on the HP Shopping Web site. However, the sales guy did alert his supervisor. I got a call, about a week after order the second unit, from "Sam at HP Engineering" giving me a service ticket number "in case" the second unit shipped set up with RAID. They didn't want me to return but ship it to service for a reconfigure.

I got the second unit about a 10 days ago, set up correctly. It is very nice, even if the process was fairly goofy. I needed to down load the Intel tools, because Windows 7 didn't appear to recognize C: as a SSD. But Intel's tools work well and automatically.