*HP ENVY 17 & 17 3D (1XXX series) Owners Lounge*

[2.0™]

In his defense, there are 1,800 posts in this thread. If you're not keeping up with it daily, it's hard to sift through all 184 pages. The amount of effort placed on society is less if he makes a post than if he actually reads it all.

Well said.

Moreover, there is no guarantee that what a poster is looking for is "3 pages back." And since most of the owner's threads are not set up in a standard format where one can find reviews and other info on the first post, nor does clicking on the thread when logged in direct you to the first post but rather that latest post, regular posters should be mindful and patient with new posters and simply direct them to what they are looking for.

[sgtpokey]

yeah, even with the i5 the palmrest gets hot. The second hd is what actually contributes to the heat problem.

by the way, don't like being called a "heat-hater." I have an Envy 15 Gen 2 with an i7. A warm notebook doesn't bother me at all, especially one that performs so well. A notebook that actually makes my hand unconfortable from the heat dissipation, that's a problem for me.

Can you comment on fan noise versus an envy 15 gen 2? I own one as well and besides heat, I find the fan noise on the 15 a bit too loud/constant when I'm in business meetings.

If the 17 is quieter when doing presentations or running VMware images (but still doing fairly non-cpu / non-gpu intensive tasks) than the envy 15 then that's a big plus in my book...

[ltarmstrong3]

Well, HP has just missed their 3rd estimated ship date. Has this happened to anyone else on this thread or is this unprecedented?

[metril]

I guess, if you haven't been watching this thread since it's inception, then you would not know if your question has been answered already or not.

Hmmm, the first post of this thread already has some helpful links on it. Maybe an FAQ would be helpful. I would be willing to compile one.

@roastedpork

Again, I was not trying to be rude. I apologize if I offended you. Here is a brief answer to your question.

Known issues:
1. Excessive heat from some owners with the i7
2. Gaps between the upper and lower portion of the chassis
3. Reports of clicking sound during music playback
4. High-pitched whining, but could be due to processor voltage regulation circuitry
5.Uneven laptop base, reports of wobbling when placed on a flat surface, reports of rubber feet not correctly fixed onto laptop base
6. Reports of dead 6-cell battery, but HP has been quick to ship out new batteries
7. Shipment delay
8. Low 4k read speeds with SSD, possible controller issue, possible to fix with firmware?

@itarmstrong

You are the first one. Give HP a call and ask to speak with a supervisor. I did that when HP missed my ship date and I let them have it. They send me the delay notice 3 days after my ship date and they have the nerve to tell me that the ship date is not a ship date but a build date? It said in my account that it was the ship date.

Anyway, call them up and complain. HP needs to hear this.

[samk0814]

I've been following this thread for a long time, and I've commented sometimes too, and I decided to get the Alienware M17x.
I'm spending about $3,000 USD on a laptop, and I can get a much better graphics card, complete metal alloy build and awesome cooling for about $300 more, plus a pair of Alienware headphones. And wicked looks
Oh, and did I mention the 3 Year Advanced Warranty?
If you have about $2,500 - $3,000 on your hands for a good laptop that will last you a long time, get the Alienware.
I have this weird feeling that the Envy won't last too long (heat ruins hardware). You can customize it much cheaper if you go through the EPP (Employee Purchase Program)
Anyway, my two cents

[BennyPac]

Well, HP has just missed their 3rd estimated ship date. Has this happened to anyone else on this thread or is this unprecedented?

Depends on how you are counting. Are you including the original ship date?

Me:

Original Estimated Ship Date (missed)
Telephone Rep's First Late Ship Date (missed)
Telephone Rep's Second Late Ship Date (missed)
Telephone Rep's Third Late Ship Date (met)

My scenario resulted in HP calling me to say that they would give a 10% discount on the price.

[johnnobts]

the fan on the 17 is pretty darn quiet, except when gaming for a while, then it kicks into overdrive. Even then its still quieter than the 15, simply b/c the 15 has 3 fans.

for the person buying the Alienware M17X, really nice laptop, but a good bit heavier and bigger than the Envy 17.

[Nerdofamnesia]

Had a rep call me today with a shipping date of today, 6/18/2010. My original ship date was the 15th. Have never had a delivery date or told it was shipped. Just called and said i was annoyed with how they were handling things. I was offered an additional 10% back if the laptop does not ship tonight. Kinda hoping its late! Just call and say your upset and you could cancel at any time and they should be more than willing to give you a deal. Total savings as far as i can tell: 10% E.P.P., 10% late delay, $200 from RAM price drop. all in all over $700 saved.

[jacobbobcorn]

finally, mine shipped today...after almost a month of wait. and for those of you like itarmstrong3, i actually got my 10% after my second delay. and it's shipped to fedex now.

[roastedpork]

@roastedpork

Don't mean to be rude, but did you even read at least the last 3 pages or even bother to read the reviews that are linked in the first post of this thread?

Your question has already been answered numerous times. Please take a good look through this thread.

Fair point but you have to at least take into account the fact that there are over 180 pages. And i have read several things about the computer but want to just confirm whether these problems are still in existence or have been fixed, a review posted in the first post wouldn't really counter for how long it's been out hence why I asked whether there still are any problems left or coming about. Thanks for your post otherwise.

edit: Didn't even realize there were answers, so thanks for that I'll have a look. Also I didn't mind the rudeness so don't worry.