Popular HP Notebook Software

[justinkw1]

Last Updated: May 16, 2012

This thread is intended to serve as the go-to resource for the latest versions of some popular HP software. The software listed in this post may be helpful to some notebook users.

Note that the software listed here is not required for your notebook to function normally. If you would like to suggest additional HP software that you think is popular, please do so in this thread -- it's encouraged! Comments also welcome.

HP MediaSmart

Description
HP MediaSmart consists of several components designed to enhance your user experience. MediaSmart SmartMenu enables users to switch between MediaSmart applications, such as DVD, music, pictures (photos), video, and TV. To use SmartMenu, users press the MediaSmart button (button labeled "M" that is located at the top of the keyboard area above the regular keyboard keys) to display the SmartMenu. MediaSmart DVD enables users to watch movies in DVD or Blu-Ray (BD) formats. MediaSmart Live TV MediaSmart Webcam is a webcam application that enables users to capture images and video from a web camera and apply visual effects to captured images and video. MediaSmart Music enables users with non-touch technology notebooks to manage, burn, and play music in different file formats, such as mp3, wma, wav, aac, and m4a. MediaSmart Video enables users with non-touch technology notebooks to play videos and movies in supported file formats (for example, mpg, mpeg, wmb, avi, and so forth). MediaSmart Photo enables users to manage, navigate, and view photos. MediaSmart DVD Menu Pack is an application that enables users to choose different menus when creating a DVD video using the HP MediaSmart Video or HP MediaSmart Photo Software. MediaSmart DVD Movies and TV is an application that launches from the HP MediaSmart SmartMenu, and includes Internet TV, Hulu, Netflix, and HP Movie Store powered by RoxioNow. HP Movie Store powered by RoxioNow is a digital entertainment service which offers access to an extensive library of premium video content. This includes Hollywood movies, popular TV shows, and music videos, which are often available the same day a DVD is available in stores. The video titles offered are available for rental (pay-per-view) or purchase (download-to-own).
Supported Notebooks
Most HP consumer notebooks introduced after mid-2008 are officially supported. These include HP Pavilion, HP HDX, and HP ENVY notebooks that include the MediaSmart touch button or keys.
Important Information
Note that MediaSmart is recommended for HP consumer notebooks with non-touchscreen displays. HP TouchSmart is available for notebooks with a touchscreen display. MediaSmart software installations may take a little while to complete, so be patient if it does!
Current Releases
Product	OS Support	Version	Date Posted	Documentation	Download Link
SmartMenu	Windows Vista x86/x64	2.1.14 (2.10 D1)	26 Apr 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp47501-48000/sp47877.exe
	Windows 7 x86/x64	3.1.2.2 (4.1 C1)	09 Jan 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp51001-51500/sp51007.exe
DVD	Windows Vista x86/x64	2.2.2905 (2.20 B2)	30 Jul 2009	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43710.exe
	Windows 7 x86/x64	4.2.5122	14 Jul 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp53001-53500/sp53390.exe
Live TV	Windows Vista x86/x64	2.2.1622 (2.20 B2)	31 Jul 2009	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43595.exe
	Windows 7 x86/x64	3.1.3003 (3.1 C3)	14 Sep 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50146.exe
Webcam	Windows Vista x86/x64	2.2.1621 (2.10 B2)	30 Jul 2009	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43591.exe
	Windows 7 x86/x64	4.2.3303 (4.2 C1)	25 Jul 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp51001-51500/sp51029.exe
Music/Video/Picture	Windows Vista x86/x64	2.2.2829 (2.20 B2)	30 Jul 2009	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43648.exe
Music	Windows 7 x86/x64	4.2.4604	06 Feb 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp51001-51500/sp51027.exe
Video	Windows 7 x86/x64	4.1.4322 (4.1 C2)	29 Oct 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50500.exe
Photo	Windows 7 x86/x64	4.1.4327 (4.1 C2)	21 Oct 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50470.exe
DVD Menu Pack	Windows 7 x86/x64	4.1.4121 (4.1 C1)	18 Nov 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50501-51000/sp50509.exe
Movies and TV	Windows 7 x86/x64	1.0.1.2	09 Jan 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp51001-51500/sp51008.exe
Movie Store	Windows 7 x86/x64	2.1	03 Dec 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp55001-55500/sp55175.exe

HP TouchSmart

Description
HP TouchSmart consists of several components designed to enhance your user experience. TouchSmart Mobile provides the touch-optimized shell for HP TouchSmart Mobile, plus provides access to other HP TouchSmart applications. TouchSmart DVD enables users to watch movies in DVD or Blu-ray disc (BD) formats. TouchSmart Webcam enables the web camera in supported touch technology notebook models. TouchSmart Music enables users to use touch technology to manage and play music from various storage devices (portable hard drives, USB devices, etc.). TouchSmart Video enables users to use touch technology to play video and movies in different file formats. TouchSmart Photo enables users to use touch technology to manage and navigate through photos. TouchSmart Movie Themes Software enables users to create DVD videos with interesting menu and video transitions when using the HP TouchSmart Video Software. TouchSmart Browser Software is accessible from HP TouchSmart Mobile and enables the use of touch-technology to surf the web. TouchSmart Clock Software TouchSmart Weather Software TouchSmart RSS Software is accessible from HP TouchSmart Mobile and enables the use of touch technology to receive news updates from Internet sites using RSS. TouchSmart Canvas is accessible from HP TouchSmart Mobile and enables the use of touch-technology to organize pictures and create collages, which can be used as custom wallpaper or printed. TouchSmart Notes Software is accessible from HP TouchSmart Mobile and enables the use of touch technology when taking notes with voice recordings and video clips. TouchSmart Paint it! By Corel software enables users to draw, paint, and even turn photos intopaintings, just by using their fingers. Created just for Windows 7 touch-enabled PCs, this touch-screen software makes it fun and easy for anyone to be artistic. TouchSmart Twitter Software TouchSmart Recipe Box Software enables users to add, edit, delete, and print recipes; organize recipes into categories; search for an existing recipe; and browse the Internet for recipes.
Supported Notebooks
Most HP consumer notebooks with a touchscreen display introduced after mid-2008 are officially supported. HP Pavilion Notebooks dv6-3XXX, dv6-4XXX HP TouchSmart Notebooks tx2-1XXX tm2-1XXX, tm2-2XXX
Important Information
Note that TouchSmart is recommended for HP consumer notebooks with touchscreen displays. HP MediaSmart is available for notebooks with a non-touchscreen display. TouchSmart software installations may take a little while to complete, so be patient if it does!
Current Releases
Product	OS Support	Version	Date Posted	Documentation	Download Link
Mobile	Windows 7 x86/x64	4.0.28.0	21 Mar 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp51001-51500/sp51004.exe
DVD		4.1.4521	06 Feb 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50501-51000/sp50936.exe
Webcam		4.2.2.4214	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54001-54500/sp54281.exe
Music		4.2.2.5508	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54001-54500/sp54277.exe
Video		4.2.2.5512	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54001-54500/sp54279.exe
Photo		4.0.4328	19 Jan 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50471.exe
Movie Themes		4.0.4030 (4.0 C1)	18 Nov 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50501-51000/sp50508.exe
Browser		5.1.4227.17815	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54953.exe
Clock		5.1.4281.27332	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54955.exe
Weather		5.1.4274.30382	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54961.exe
RSS		5.1.4301.21494	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54959.exe
Canvas		5.1.4267.27011	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54957.exe
Notes		5.1.4274.30382	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54956.exe
Paint It!		1.5.0.104 (4.1 C1)	09 Jan 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp51001-51500/sp51005.exe
Twitter		3.0.4276.30236	14 Jan 2012	HTML	ftp://ftp.hp.com/pub/softpaq/sp55001-55500/sp55074.exe
Recipe Box		3.0.3830.27730	21 Mar 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50501-51000/sp50999.exe

Cyberlink PowerDVD

Description
The CyberLink PowerDVD Software enables users to view Blu-ray discs (BD) and DVDs and supports a wide variety of video and audio formats.
Supported Notebooks
Most HP Pavilion and ENVY consumer notebooks introduced after late 2010 are officially supported. Please see the CVA and/or HTML notes for details.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows Vista x86/x64 Windows 7 x86/x64	10.0.5.3817	21 Apr 2012	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp56501-57000/sp56904.exe

HP Connection Manager

Description
The HP Connection Manager reports the power state and Microsoft Windows Device Manager status of integrated network devices, alerts the user when the status of a device changes, and enables the user to turn these integrated devices on and off.
Supported Notebooks
Most HP consumer and business notebooks introduced after mid-2008 are officially supported.
Important Information
HP Software Framework is a required component for the HP Connection Manager to work properly. Microsoft .NET Framework 3.5 with Service Pack 1 must be installed for the HP Connection Manager to work properly.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows Vista x86/x64 Windows 7 x86/x64	4.2.50.1	11 May 2012	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp56501-57000/sp56984.exe

Essential System Updates

Description
This package installs Microsoft fixes and enhancements for the Microsoft Windows Operating Systems, as well as providing other fixes and enhancements that are specific to the supported notebook models. These fixes and enhancements are required to improve the performance of these notebook models.
Supported Notebooks
All HP consumer and business notebooks running Windows 7 with Service Pack 1 (both x86 and x64 versions) are officially supported.
Important Information
Each new version of the Essential System Updates package will usually offer additional fixes on top of the previous packages.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows 7 x86/x64	5.00.1.5 (5.00 A1)	16 May 2012	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp57001-57500/sp57063.exe

LightScribe System Software

Description
LightScribe technology enables consumers to create silk-screen quality labels on their CDs or DVDs by burning text and graphics directly onto specially coated discs, eliminating the need for adhesive labels.
Supported Notebooks
All HP consumer and business notebooks with a CD/DVD/BD disc drive that supports LightScribe Direct Disc Labeling technology are officially supported.
Important Information
The latest version can always be found on the LightScribe website - LightScribe
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows Vista x86/x64 Windows 7 x86/x64	1.18.24.1	26 Jul 2011	HTML	http://download.lightscribe.com/ls/L...1.18.24.1_.exe

HP UEFI Support Environment

Description
HP UEFI Support Environment provides UEFI based hardware diagnostics used to validate if a system is functioning correctly. Additional support is provided for updating and managing the system BIOS and other device firmware on the system.
Supported Notebooks
Most recent HP consumer and business notebooks are officially supported. More specifically: HP business notebooks released starting in late 2008. HP Pavilion and Compaq Presario consumer notebooks released starting in 2009. Please check with your notebook's documentation to see if it supports the Unified Extensible Firmware Interface (UEFI).
Important Information
Visit System Diagnostics (F2) - HP Customer Care (United States - English) for more information on how the HP UEFI Support Environment works. Microsoft .NET Framework 2.0 or later is required. UEFI and custom imaging ------------------------------- The HP System Diagnostics must be run from a FAT or FAT32 partition with a volume name of "HP_TOOLS". This installer will give you the option to install to the HDD or a USB drive. If you install to the HDD and the HP_TOOLS partition is not present, the installer will prompt you to create the HP_TOOLS partition. If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the volume name HP_TOOLS. Caution! The HP_TOOLS partition is not protected and can therefore be deleted. Backing up the computer using the Windows Complete PC Backup does not back up the HP_TOOLS partition. For these reasons, HP recommends that you do not place additional data on the HP_TOOLS partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows Vista x86/x64 Windows 7 x86/x64	4.2.5.0	26 Apr 2012	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp56501-57000/sp56750.exe

HP Support Assistant

Description
The HP Support Assistant enables HP customers to discover, maintain, and troubleshoot issues with their computers. It also enables customers to contact HP in to receive assistance. Visit the HP Support Assistant page for more information - HP Support Assistant
Supported Notebooks
Most HP consumer and business notebooks introduced after mid-2008 are officially supported.
Important Information
Newer versions of the HP Support Assistant will automatically replace all older versions. Microsoft .NET Framework 3.5 with Service Pack 1 or later is required for the HP Support Assistant to work properly.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows Vista x86/x64 Windows 7 x86/x64	6.1.12.1	26 Oct 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54620.exe

HP Software Framework

Description
The HP Software Framework provides a common set of software interfaces that centralize and simplify access to hardware, BIOS, and HP specific drivers that work with the Microsoft Windows Operating Systems.
Supported Notebooks
Most HP consumer and business notebooks introduced after late-2008 are officially supported.
Important Information
Microsoft .NET Framework 3.5 with Service Pack 1 or later is required for the HP Software Framework to work properly.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows Vista x86/x64 Windows 7 x86/x64	4.5.10.1	11 May 2012	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp56501-57000/sp56878.exe

HP Advisor

Description
The HP Advisor Software provides easy-to-use one-stop-access to software, services, solutions, and support from HP and its partners.
Supported Notebooks
All HP consumer and business notebooks which originally come factory installed with Windows Vista or Windows 7 are officially supported.
Important Information
Microsoft .NET Framework 3.5 with Service Pack 1 or later is required for HP Advisor to work properly. Visit HP Advisor Version 3.x - HP Customer Care (United States - English) for more information on how the HP Advisor software works.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows Vista x86/x64 Windows 7 x86/x64	3.4.12850.3526	27 Nov 2010	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50046.exe

HP On-Screen Display Utility

Description
The HP On-Screen Display Utility enables the pop-up graphic displays that are shown on the screen when certain characteristics, such as volume or brightness, are changed.
Supported Notebooks
Most recent HP consumer and business notebooks are officially supported. See the CVA and/or HTML notes for details.
Current Releases
OS Support	Version	Date Posted	Documentation	Download Link
Windows 7 x86/x64	1.3.5 (1.30 A5)	30 Nov 2011	CVA, HTML	ftp://ftp.hp.com/pub/softpaq/sp55001-55500/sp55152.exe

Recent Edits

Date format is MM/DD/YYYY, listed from oldest to newest.

07/14/2011

• Updated HP MediaSmart DVD to version 4.2.5122 for Windows 7.
• Removed HP Wireless Assistant.
• Added HP Connection Manager version 4.1.22.1.

07/25/2011

• Updated HP MediaSmart Webcam to version 4.2.3303 (4.2 C1) for Windows 7.

07/26/2011

• Updated LightScribe System Software to version 1.18.24.1.
• Updated HP Software Framework to version 4.1.8.1.

08/12/2011

• Updated HP Support Assistant to version 6.0.5.4.

08/16/2011

• Updated Essential System Updates for Windows 7 with Service Pack 1 to version 2.00.1.1.
• Added HP On-Screen Display Utility version 1.2.2.

08/19/2011

• Updated HP Connection Manager to version 4.1.23.1.

08/29/2011

• Updated links to HP Support Assistant version 6.0.5.4.
• Removed HP Support Assistant version 6.0.5.4; reverted to version 5.2.9.2.

10/01/2011

• Updated HP Software Framework to version 4.1.13.1.

10/26/2011

• Updated HP Support Assistant to version 6.1.12.1.

10/28/2011

• Removed HP BIOS Update (UEFI).
• Removed HP System Diagnostics (UEFI).
• Added HP UEFI Support Environment version 4.1.0.0 (thanks HP9660).

11/05/2011

• Updated the product support list for HP MediaSmart.

11/11/2011

• Updated HP Connection Manager to version 4.1.25.1.

11/17/2011

• Updated HP Software Framework to version 4.5.1.1.

11/20/2011

• Added Cyberlink PowerDVD version 10.0.3.3222 (3.00 A5).

11/21/2011

• Added HP SimplePass Identity Protection by Egistec, version 7.1.5.9.

11/30/2011

• Updated HP On-Screen Display Utility to version 1.3.5 (1.30 A5) (thanks chootmarani).
• Updated Essential System Updates to version 3.00.1.1 (3.00 A1) for Windows 7 with SP1 (thanks chootmarani).

12/03/2011

• Updated HP Movie Store powered by RoxioNow to version 2.1.
• Removed HP SimplePass Identity Protection by Egistec.

01/14/2012

• Updated HP TouchSmart Webcam to version 4.2.2.4214.
• Updated HP TouchSmart Music to version 4.2.2.5508.
• Updated HP TouchSmart Video to version 4.2.2.5512.
• Updated HP TouchSmart Browser to version 5.1.4227.17815.
• Added HP TouchSmart Clock version 5.1.4281.27332.
• Added HP TouchSmart Weather version 5.1.4274.30382.
• Updated HP TouchSmart RSS to version 5.1.4301.21494.
• Updated HP TouchSmart Canvas to version 5.1.4267.20711.
• Updated HP TouchSmart Notes to version 5.1.4274.30382.
• Added HP TouchSmart Twitter version 3.0.4276.30236.
• Updated HP UEFI Support Environment to version 4.2.0.0.

01/18/2012

• Deactivated the download link to the HP On-screen Display Utility.

02/03/2012

• Re-activated the download link to the HP On-screen Display Utility.

03/13/2012

• Updated Essential System Updates to version 4.00.1.2 (4.00 A1) for Windows 7 with SP1.

04/21/2012

• Updated Cyberlink PowerDVD to version 10.0.5.3817.

04/26/2012

• Updated HP UEFI Support Environment to version 4.2.5.0.

05/11/2012

• Updated HP Connection Manager to version 4.2.50.1.
• Updated HP Software Framework to version 4.5.10.1.

05/16/2012

• Updated Essential System Updates, version 5.00.1.5 (5.00 A1) for Windows 7 with SP1.

[Z3tor]

Suggestions:
HP Quick Launch Buttons
HP Software Framework
HP Support Assistant

[justinkw1]

Originally Posted by Z3tor

Suggestions:
HP Quick Launch Buttons
HP Software Framework
HP Support Assistant

I will put Software Framework and Support Assistant up once I make them.

HP Quick Launch Buttons I'll keep on each individual thread for now because it installs a driver. It seems that the newer models use a new version that is no longer officially compatible with the ones even from late last year. I've been reluctant to update to this new version in the driver threads due to the changes.

[Wanderermy]

You may want to add dm3-3xxx (even though it's only CTO right now, no retails model yet) to the list

[justinkw1]

Originally Posted by Wanderermy

You may want to add dm3-3xxx (even though it's only CTO right now, no retails model yet) to the list

Added, thanks! Although I'm usually up to snuff when keeping track of the notebook models, I sometimes will overlook new models and need to be made aware of them.

Off-topic: Are you a member of the Neowin forums? I occasionally breeze through there and I think I saw one of your posts. (However, I'm not a member over there)

[windstrings]

Kewl, I'm sure this will be a long thread... wanted to get my name at the top!

Justin, I'm sure you intend to do this anyway.. but a running tally at the bottom of your post showing the most current updates is very helpful in staying current....

thanks

I copied this from the other thread:

The new HP software thread is up! Note that the following has now been moved to a dedicated thread geared toward HP software.

• LightScribe System Software
• HP MediaSmart
• HP Wireless Assistant

[windstrings]

Strange, I just tried to install wireless assistant 4 and got an error stating " This computer does not support HP wireless assistant 4" (sp48832.exe)

It doesn't matter if my wireless is activated or not, I still get the error.

[Z3tor]

HP Wireless Assistant Important Information:

Make sure that pick the correct version that is applicable to your notebook. Version 3 works for most notebooks on or before late 2009, and version 4 works for most notebooks produced after late 2009.

[Wanderermy]

Originally Posted by justinkw1

Off-topic: Are you a member of the Neowin forums? I occasionally breeze through there and I think I saw one of your posts. (However, I'm not a member over there)

I am

I'm pretty much user the same user name in every forums

[pae77]

Subscription added.