DV8000 Series - Keyboard problems. Anyone else?

[cycloptic]

Well, a happy ending for me at least.

After screwing up my DV5000 keyboard attempting some repairs, I ordered a compatible one that I found on EBay. It was a new keyboard that had a part number for previous models, but it's form factor, ribbon cable, and key layout is identical to what was in my DV5000.

After getting this one installed, it is working perfectly. I am finding no signs of the keyboard demons. My particular demon was the stuck ctrl key, but now that is working properly as are all of the other keys on this keyboard.

All in all, I'm happy with the final outcome. The keyboard set me back $50, which to me is well worth the saved aggravation.

cycloptic

[GP18]

GB18, I have the spacebar problem also and it is as frequent as the missing keystrokes. I have not seen any pattern to all this misbehavin' other than it is intermittent and it doesn't improve with age or HP repairs. Have you sent your notebook in for repair?

No, I haven't sent it in for repairs yet. From what I'm hearing on here about how long it takes to geet it back and the results, I don't think I want to. May be better off looking for a compatible keyboard on ebay...

[ubatz]

That is true. I've heard from other people who have sent their notebooks in for repair and had the same sort of cosmetic damage when it came back as I did. I did send it in 3 times and each time it came back in worse shape. They put 13 scratches on my screen and 8 scratches on the outside lid. There really is no point in sending it in unless you want more aggravation. Hewlett Packard has some very serious quality control problems. I went through the repair process so I would be able to get a replacement. With the replacement computer they sent me coming out of the box with a visibly broken key it is pointless to go for a replacement. Here is what the new dv9000 looked like when I opened the box:

http://img5.ranchoweb.com/images/ubatz/3.3724878.jpg

http://img5.ranchoweb.com/images/ubatz/10.jpg

[Greg]

Ouch...is that supposed to be new? It seems like to me that you have no luck with keyboards ubatz...

[MGS2392]

That was not pretty. Not pretty at all. Either HP screwed up, or UPS is REALLY REALLY rough (heck, they don't even use UPS. They use Fed Ex)

[Greg]

UPS is really really rough...but I recently saw a Gateway notebook shipped to Best Buy that looked like a semi ran over the left 1/3rd of it. That was FedEx.

Point being: Poop happens.

[ubatz]

It was a brand new HP dv9000 notebook sent directly to me from Shanghai by FedEx. The box was in good condition, no dents, don't think it was a problem with the delivery. There was also an obviously bowed keyboard, not level by any means, left click and right click buttons were not even, noticibly crooked, one loose, everything looked and felt cheap on this notebook. It appears that Hewlett-Packard is cutting costs by using cheap components.
I saw the HP notebooks at Frys that were on display, 4 laptops had missing keys, they just fell off. Another poster said they saw the same thing at Costco. Pretty cheesy.

[Andrew Baxter]

Our contact at HP sent the following email today:

"HP has informed me that customers experiencing keystrokes not registering, or double-registering, should update their notebooks with BIOS F.44, softpaq sp33743 or later available on the HP support site (link below)."

http://welcome.hp.com/country/us/en/...isplay=drivers

If someone having keyboard issues could try installing this and see what happens it'd be great.

[Greg]

If that works I'm gonna sticky that solution for a month or two. Guys PM abaxter or myself if you give it a shot and immediate see an improvement.

[darth_laidher]

they had missing keys? lol thats messed up if a store is gonna showcase something they should atleast keep it looking good lol