HP shipping---clearance delay

[lappy_guy888]

Hey folks,

I got that email from HP too!

I feel a bit of relief now, but will be so glad to see that RED "Clearance Delay" gone from the FedEx tracking. I will believe it when I SEE it.


Dear Valued HP Home & Home Office Customer,

We’re contacting you to advise you that your custom built notebook is on its way to you now. However, we have experienced a Clearance Delay during the shipping process. HP is aware of the delay of your delivery and is working to quickly with U.S. Customs and FedEx to resolve the issue and get the delivery moving. You can get status on your order by logging into your account on hpdirect.com or by entering the tracking ID online at http://www.fedex.com/tracking . That will be the most up to date resource for you to get status.

You should have your FedEx tracking number from us already in the Ship Notification email you received. You can also sign up there for email or text updates as status changes on your delivery.

This is expected to be resolved by tomorrow and we expect updates to be reflected by tomorrow as well.

Thank you for your patience. We can assure you this delay is receiving a very high level of attention and will be resolved quickly. Thank you for choosing HP for your computing needs! We value your business!

Sincerely,

Elvis Presley
Custom PC Escalation Manager or The King

HP Home & Home Office Store

[zaa730]

YAY!! after giving them a mouthful, I got the email and a $50 credit. Fedex shows that it is out of a clearance delay. Good for HP! This means a lot in my eyes that they're taking care of customers.

[kickjerry]

I did not get a $50 credit!

[Pureblood]

YAYAYAYAYAY!!! It finally left Alaska!

[lappy_guy888]

YAYAYAYAYAY!!! It finally left Alaska!

DITTO! HOORAY! FINALLY!!

[Pureblood]

YAY It's already at my local place. Maybe just maybe it will come today. But probably not since it isn't over night. My phones arrived in duncansville at the same time as my computer and they came the same day but they were overnight.

Jul 21, 2010 8:47 AM At local FedEx facility DUNCANSVILLE, PA
Jul 21, 2010 5:25 AM At dest sort facility PITTSBURGH, PA
Jul 21, 2010 4:38 AM Departed FedEx location INDIANAPOLIS, IN
Jul 21, 2010 1:31 AM Arrived at FedEx location INDIANAPOLIS, IN
Jul 20, 2010 4:09 PM Departed FedEx location ANCHORAGE, AK
Jul 20, 2010 11:48 AM Int'l shipment release ANCHORAGE, AK


NOW ITS OUT FOR DELIVERY. IM SO EXCITED. (Sorry for the caps i thought it was the only way to demonstrate my excitement.)

[Pureblood]

Holy poop... it came today and I'm using it now! In the process of getting rid of junk.

[MagusDraco]

Holy poop... it came today and I'm using it now! In the process of getting rid of junk.

yeah. it finally getting out of alaska made 'em hurry up. enjoy

[js2393]

Looks like they have ANOTHER clearance delay. I ordered my laptop on the 19th and it's now stuck in Alaska...so far it's only been a day but I need that laptop by next week!

[rizzleknizzle]

ya i ordered mina around the 19th and now its stuck in alaska with a clearence delay. its scheduled delivery is tuesday.....if its not here then HP and FedEx are going to be hearing from me nonstop until it is.