Well, I hope that the wait is worth it. I really love that this one has the separate 10-key pad on the side... I work at a credit union training tellers... go figure! LOL! March 29 plus 10 is April 8? Hmmm I think I can do it... Oh plus a million days shipping time since I live i hawaii! hahaha!
I've twice called customer service. The first time they told me that the order status pages are only updated once a day (at 6:30pm est).
The second time I called they said that I would have my laptop within the 5-7 day shipping period from the original build date estimate. Based on information in other HP forums stating that 5-7 business day shipping often takes only two days, my laptop would have to ship no later than Friday, the 24th to arrive by Tuesday the 28th. Of course, this may just be a little too optimistic.
I must say that I'm not thrilled with my HP shopping experience. I doubt that they will allow me to "extend" payment dates as cavalierly as they extend build dates.
"Due to production delays we will be unable to ship your order on the original
estimated ship date. The revised estimated ship date for your order is 3/23/2006
or no later than 7 business days from the original estimated ship date. If you
prefer not to wait you may cancel your order and receive a prompt refund
by either replying to this email message with your order number or
calling our toll-free customer service number at 866-288-1610 between
7:00 A.M. - 2:00 A.M. (ET) Monday through Friday or on Saturday between
10:00 A.M. and 7:00 P.M. (ET).
If we do not hear from you before we ship your order, we will assume you
have agreed to this shipment delay and still want your custom PC order.
We apologize for any inconvenience this delay may have caused and thank
you for your patience. Following this email you will receive a HP Home &
Home Office Store $50 coupon due to the delay of your order."
That's just great. I've already invested two weeks into this purchase. I need the laptop by the first week of April to work on-site with a client. If they can't guarantee that I'll have the laptop in time to work with my client I need to cancel my order and just go buy one. Seems a shame, as it's a nice laptop.
I asked to speak with someone else and was eventually told that I can complain at their "contact us" page. I'm going to give that a shot.
This is really souring me on HP. I hope this is an isolated event.