Help! My laptop got wet

[tsubaki]

It was placed vertically in a bag and my grandma spilled water from a flower vase on my laptop. Good thing it wasn't turned on but The ports were wet and I wiped them with tissue. =(
I placed the laptop upside down in front of a fan to hopefully let all the water inside evaporate. I also dismantled the battery.

What else should I do? Will my laptop still work? huhu. I just got it a few days ago. What luck...

[moral hazard]

You should have it completely taken apart. Don't turn it on for a week otherwise.

Take it to a repairer and tell them to take it apart and dry it out.

You should probably take it in on warranty.

[tsubaki]

Thanks for the reply but Im not in the US. My cousin bought for me while she was still there. Is it not enough just placing it infront of an electric fan?

[moral hazard]

Do you have warranty?

I really think it needs to be taken apart. otherwise you will get rust, it will probably short out.

Any local repair shop shouldn't charge too much just to open it and dry it. But make sure you watch them while they do it. Don't let them scam you. I'm sure they could swap out a good part with a bad and then get you to pay to have it "repaired".

[tsubaki]

Do you have warranty?

I really think it needs to be taken apart. otherwise you will get rust, it will probably short out.

Any local repair shop shouldn't charge too much just to open it and dry it. But make sure you watch them while they do it. Don't let them scam you. I'm sure they could swap out a good part with a bad and then get you to pay to have it "repaired".

thanks for the advice. I'll do that on Monday cause its Nov 1 and the stores are all closed.

I do have HP warrantly. It said global warranty. But when the package came and I read the manual, it says only for US and Canada. =/ Im confused.

[moral hazard]

There is probably a phone number you can call to get your questions answered about warranty.

[lokster]

since the laptop was bought in america i think the manual would be for america too, as for global support check your local area for an HP service center.

try to dismantle as much as possible then let it dry the water might pool in a certain area and damage the laptop even more =/

[tsubaki]

since the laptop was bought in america i think the manual would be for america too, as for global support check your local area for an HP service center.

try to dismantle as much as possible then let it dry the water might pool in a certain area and damage the laptop even more =/

thanks! I'll try do dismantle as much as I can. How long should I not use the laptop? Is it really necessary to leave it for a week?

[Han Bao Quan]

if It wasn't on I'm sure no damage was done. Just let it dry for 6-7 days or so, it should be fine.

[bobthenailer]

sorry to be Buzz Killington here but unfortunately the factory HP warranty does not include accidental damage, which is what HP would likely classify this as. Honestly I would probably go over the laptop with something like a hair dryer on high, its not going to get hot enough to do anything to the laptop and hopefully it would dry any water inside of it. Get the battery out of it, go over it with the hair dryer (concentrate on the bottom half where the vents and ports are, if at all possible keep it away from the LCD as it is unnecessary to heat it up) , let it sit for a bit and then go over it again. After that let it cool down and then try to run the system. The only other thing I can tell you, which again is not good news, if HP finds out the unit was disassembled this would likely void the factory warranty, but in this case the factory warranty would not help you anyways so its your choice.

Now I am going to try to do my best to explain the convoluted HP Global Warranty Policy. All Consumer products are covered by a 1 year Golbal Warranty, but they can only be repaired in countries where the same series of notebook is available, best example I could give you would be this: The Pavilion dv6 is not available in japan, so there would be no global warranty coverage there for dv6 notebooks, however if you went to say Australia, you would be able to get your dv6 repaired under global warranty? Make sense? Also, depending where you are, it is likely that you may have to use Walk in serivce, that is go to a HP Authorized repair shop and give them your notebook. Get in touch with HP Support like for that country and they should be able to TRY to assist you. Just hope you get someone who knows what they are doing and if not call back.