Quantcast Laptop's screen has no image, but light is on

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  1. #1
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    Default Laptop's screen has no image, but light is on

    Ok, recently, I broke the hinge of the laptop's lcd. I replace the hinge, there was a cable that was broken, I realize that cable was not related to the lcd since it was connect to the wireless network chip.
    I made sure all the lcd cable are plug in the laptop motherboard.
    On the back of the lcd, there was white tape and it said do not touch, I accidentally touch this by mistake. I don't know if this is really serious.

    Now, the laptop does not have any picture, but the light is on, the lcd has a grayish color, its like its about to load, but no image comes up.
    This issue occurred during the hinge breaking.

    Any ideas?
    I hope I didn't break the lcd.
    Model is dv2037us.
    The laptop is fine if I hook it up to a monitor via vga port.

  2. #2
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    Default Re: Laptop's screen has no image, but light is on

    Check the cable that comes from the lcd in the notebook motherboard it must be broken. Are the lcd lighting up or ere she dark ?

  3. #3
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    Default Re: Laptop's screen has no image, but light is on

    Quote Originally Posted by crissandy View Post
    Check the cable that comes from the lcd in the notebook motherboard it must be broken. Are the lcd lighting up or ere she dark ?
    i have check that cable, its plug in and none is broken, I will recheck when I get home.

    The lcd light up, there's a grayish color on the lcd monitor. I guess its a dark gray. Its on, but there's no image.

  4. #4
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    Default Re: Laptop's screen has no image, but light is on

    anyone.........
    i dont wanna replace a lcd, thats too expensive.

  5. #5
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    Default Re: Laptop's screen has no image, but light is on

    Can you boot to BIOS? Can you see the BIOS? if not, then let me know if your laptop is in warranty or not because you will get a free replacement of your laptop.
    Regards
    Evil
    (HP CERTIFIED TECHNICIAN)
    (HP TECH SUPPORT AGENT)
    (FROM HP TOTAL CARE)





  6. #6
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    Default Re: Laptop's screen has no image, but light is on

    Try to open the lcd and check , or loose connectors .Am I had the same problem and was only to those connectors. Do not forget to check if the light source is intact. In the worst house you can splice a cold from a socket (or on the motherboard or from the monitor) Sorry for my ENGLISH

  7. #7
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    Default Re: Laptop's screen has no image, but light is on

    Quote Originally Posted by evil534768 View Post
    Can you boot to BIOS? Can you see the BIOS? if not, then let me know if your laptop is in warranty or not because you will get a free replacement of your laptop.
    i cannot boot to bios, cannot see anything. out of warranty.

  8. #8
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    Default Re: Laptop's screen has no image, but light is on

    anyone?????????????

  9. #9
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    Default Re: Laptop's screen has no image, but light is on

    Quote Originally Posted by evil534768 View Post
    Can you boot to BIOS? Can you see the BIOS? if not, then let me know if your laptop is in warranty or not because you will get a free replacement of your laptop.

    ...even if he opened the laptop and attempted to fix it on his own? If he was in warranty, wouldn't that void it out?

  10. #10
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    Default Re: Laptop's screen has no image, but light is on

    have you tried using an external monitor?

 

 
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