8710w - fan works all the time

[wojwoda]

My friend have 8710w GC124EA (purchased several days ago) and have one big problem with it. Fan works all the time at full speed whatever is doing in notebook, even in idle . And it sounds like vacuum cleaner.

Notebook has Vista Business x86 and came with BIOS version is F.0B (12/2/2008), i.e. the latest one. There is no options in BIOS for controlling fan speed.

Any solution or he will sell 8710w because of problem with fan .

[The_Observer]

Is it because the temperature is high?

[wojwoda]

No, here is around 23 Celsius .

[Teraforce]

So there is no option in the BIOS that reads "Fan always on while on AC power"? I know there was on the nc8430/nw8440 (the 8510p/w predecessors).

Have you tried checking the internal notebook temperatures using HWMonitor? If not, download and run HWMonitor and see what you get.

It might be a hardware issue. I recall hearing that the either the 6510b or the 6710b (might be 6515b/6715b) had the same issue with the fan, and they had to be sent back to HP. There was something wrong on the motherboard that was causing the fan to run at full speed all the time.

[chrixx]

My 8710w's fans are almost silent and cool during non-intensive usage. Make sure that the computer isn't doing intensive tasks resulting in high internal temperatures (the temperature of your room or environment is not what we're talking about here) and has appropriate airflow.

[jerry66]

ff-0b is not the latest f-of 5-02-08 or f-11 02-04-08 is , f-12 should be out next week

[wojwoda]

ff-0b is not the latest f-of 5-02-08 or f-11 02-04-08 is , f-12 should be out next week

According to HP support site it is:
http://h20000.www2.hp.com/bizsupport...nvOID=2096#120

So there is no option in the BIOS that reads "Fan always on while on AC power"? I know there was on the nc8430/nw8440 (the 8510p/w predecessors).

I think there is no such a option, but we'll check.

My 8710w's fans are almost silent and cool during non-intensive usage. Make sure that the computer isn't doing intensive tasks resulting in high internal temperatures (the temperature of your room or environment is not what we're talking about here) and has appropriate airflow.

Have you tried checking the internal notebook temperatures using HWMonitor? If not, download and run HWMonitor and see what you get.

After 8710w is powered up, fan works all the time. That's why I typed it works even in idle .

It might be a hardware issue. I recall hearing that the either the 6510b or the 6710b (might be 6515b/6715b) had the same issue with the fan, and they had to be sent back to HP. There was something wrong on the motherboard that was causing the fan to run at full speed all the time.

That's correct and I hope it's not that. Anyway, HP support center here doesn't work for weekend. We have to wait Monday.

[pole]

I'm the Man with fan problem!

Option Fan Always on while on AC Power is Enabled/Disabled... same result... fan is still on max rpm.

Both... environment and internal notebook temperatures are OK!

[piksi]

I'm the Man with fan problem!

Option Fan Always on while on AC Power is Enabled/Disabled... same result... fan is still on max rpm.

You're not the only one. I have the same problem.

I have F0.B -BIOS and all newest drivers from HP site, I've tried using the shipped 32bit Vista Business and 64bit Vista, the problem exists in both. Ubuntu 8.04 and Fedora 8/9 are free of this problem (fan seems to work normally).

I sent the laptop for warranty repair just in case if it was due to a HW problem (the fan is on and *LOUD* even when cpu and gpu load is close to nil). They changed the motherboard but it didn't have any effect on the problem.

I have a vague memory of this problem appearing right after I upgraded to F0.B the first time - so it might be an incompatibility issue between Vista and BIOS. I sure hope that there's a new bios revision due soon that fixes this issue.

[pole]

Im going to make downgrade to XP Pro to try solve fan speed problem.
If I succeed... I'm gona let you now of course!