Quantcast hp 625 product information not valid

+ Reply to Thread
Results 1 to 4 of 4
  1. #1
    Newbie
    Join Date
    Jan 2012
    Posts
    2
    Rep Power
    0

    Default hp 625 product information not valid

    when startup laptop, display product information not valid

    The following product information programmed into the system board is missing or invalid.

    System Board (00A)
    - Product Name
    Configuration,
    serial number,
    product SKU
    USB, sound, wifi all are disabled from bios, bios won't save changes.
    Bios version is F.20

    is this virus, or will i need to do hardcore reset..
    anyone have ideas?
    Last edited by marva; 17th January 2012 at 11:30 AM.

  2. #2
    Newbie
    Join Date
    Jan 2012
    Posts
    2
    Rep Power
    0

    Default Re: hp 625 product information not valid

    anyone?

    do hp have some backup bios somewhere in hard drive?

  3. #3
    Notebook Enthusiast
    Join Date
    Dec 2011
    Posts
    37
    Rep Power
    7

    Default Re: hp 625 product information not valid

    The motherboard was replaced? You need the tool to set the product information, I think it's called hpsetcfg.

  4. #4
    Beware of Squirrels!
    Join Date
    Oct 2010
    Posts
    732
    Rep Power
    12

    Default Re: hp 625 product information not valid

    this is a problem with a motherboard or CPU replacement, that has not had it's tattoo reapplied. It shouldn't be done by yourself, because it's meant to be done at the service centre. If it's a brand new machine, then i would get it sorted as soon as possible.

    All HP machines are 'tattooed' with their information. when that is missing, you will get the error above.
    SQL-02 HP Elitebook 8740W (WD941EA) - 920XM, 32GB, 240GB SSD, BDRW, WWAN, 6300N, ECard 96GB SSD, SDXC 64GB, 2800M


 

 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
All times are GMT -4. The time now is 06:42 AM.
Powered by vBulletin® Version 4.2.2
Copyright © 2014 vBulletin Solutions, Inc. All rights reserved.
SEO by vBSEO 3.6.1