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26th April 2011, 11:19 PM #11Notebook Consultant
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27th April 2011, 12:58 AM #12Notebook Virtuoso
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Re: *HP Elitebook 8560p owners lounge!*
Actually, HP has NO DREAMCOLOR screens at all for any models and it is exactly like the situation with the Envy 14 Radiance screens, and probably will not change until at least September. Do not order this computer (or the 8760w) if you need it with a high resolution, wide color gamut, high contrast screen anytime soon. Do not believe Hp's "Estimated Delivery." And, whatever happens do not, do not, do not let your problems fall under the "Executive Case Management" dept in Canada! It is a black hole of rude, ill-informed, untruthful control freaks and once they "own" your case they will cut you off entirely from accessing any other customer support or tech support group in HP and they will call you and taunt you about their absolute power over you! I have never complained about HP (or any other vendor) before on a public forum, but I am not alone in my experience and I feel a obligation to fellow NBR members to warn them away from the Elitebook line. And, from what you read in the other Elitebook workstation threads, the only thing worse than ordering one and NOT getting it, is getting it and needing to replace every major component at least twice in the first month! Read the threads and see that I am not just whining and dissing HP because I am personally being screwed!
Last edited by lovelaptops; 27th April 2011 at 08:23 AM.
Sony Z's, HP/Dell workstations, old-fashioned tablet PCs and, yes, a couple of really cool tablets and Ultrabooks that are easy on the arthritic shoulders and kinda fun excuses for buying new tech toys! Secret weapon: Galaxy Note 2 smartphone w/WACOM [compatible] "S Pen." It's all I ever need these days
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27th April 2011, 01:04 AM #13Notebook Consultant
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Re: *HP Elitebook 8560p owners lounge!*
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27th April 2011, 08:15 AM #14Notebook Virtuoso
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Re: *HP Elitebook 8560p owners lounge!*
[quote=Duffin;7424045]Tech Data has 137 8560p in inventory. There are many sources to purchase pre-configured models besides HP direct.
Sorry you are having a lemon experience, but your warning doesn't have many supporting facts or links that pertain to the 8560p or other threads.[/quote]
You cannot purchase an 8560p with a Dreamcolor screen and I am referring only to CTO orders. My information comes direct from HP sources. I am not at liberty to disclose sources because I have to protect myself in the event of legal action. I am well known on these HP threads and I am neither a "hothead" nor one to promulgate rumors.
Again, the Dreamcolor screen is not available on the 8560p or on any pre-configured models. HP has done exactly what Yoshimeow (who I was quoting in my post) said: HP's advertised hi res, wide color gamut screens, first for the Envy 14, more recently for the 8540w (which had been available for CTO orders until early this year) and soon the 8560w and having no inventory of these screens and no foreseeable likelihood of obtaining them nonetheless took orders for them and promised delivery within 14 business days though they were either unavailable forever(Envy 14 Radiance) or for more than 3 months (8540w). My original order was for an Envy 14 with a Radiance screen as well and it arrived defective in mid January and, after I sent it back for warranty replacement, HP stalled for 3 weeks then said they were going to provide an 8540w with a DC2 as a replacement, refusing to say why they could not replace the Radiance screen in the Envy (it has since come to light that they actually SOLD every single Radiance screen they had in inventory and had no supplier to replenish them and left 10,000+ owners with warranties without recourse if their Radiance screens fail. It is quite clear if they cannot deliver an 8540w ordered on Feb 23 until some unknown time they now say is "sometime after May 15" - admitting it is because they cannot get the DC2 screen in 15.6" - that there is a problem here as well. I suspect it relates in part to the switchover to the much maligned 16:9 aspect ratio. Nonetheless they have been accepting orders to this day promising to deliver 8540w models with DC2 screens yet have not fulfilled a single one for over 3 months. If anyone has facts to the contrary, I would appreciate knowing about them. I have a separate thread on this forum asking if anyone has received an 8540w CTO since February of this year, since HP insists to me that no one has.Normally one is not required to "prove" a statement that comports with the experience of other members nor if it sounds reasonable on its face and comes from a member with over 700 posts, generally constructive and helpful to members and, until this event, quite complimentary of HP. I hope you and others are happy with their 8560p units with standard, low res, low color gamut 16 X 9 "entertainment" screens. I am among the HP business class buyers who require the high end components advertised by HP for its workstations. The Envy 14, while not a business class product, happened to have the only other high quality screen in HP's entire product portfolio, which is why HP proposed to replace mine with a workstation valued at more than twice that of the Envy 14 I had purchased. None of this makes sense to me unless you accept the premise that HP's supply chain and inventory control process is a complete disaster and the result is they cannot supply products though they continue to offer CTO orders of them with promised delivery dates they haven't a prayer of meeting.
At a minimum, I have always considered NBR a forum which encourages members to report their experiences to other members to save people major grief when ordering certain products and to give them a chance to check the facts for themselves.
Sony Z's, HP/Dell workstations, old-fashioned tablet PCs and, yes, a couple of really cool tablets and Ultrabooks that are easy on the arthritic shoulders and kinda fun excuses for buying new tech toys! Secret weapon: Galaxy Note 2 smartphone w/WACOM [compatible] "S Pen." It's all I ever need these days
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27th April 2011, 11:38 AM #15
Re: *HP Elitebook 8560p owners lounge!*
Yeah, I'm sorry this happened to you, but it's not fair to post this everywhere HP is mentioned, you already have a topic dedicated to this.
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27th April 2011, 12:26 PM #16Notebook Consultant
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Re: *HP Elitebook 8560p owners lounge!*
[/quote]You cannot purchase an 8560p with a Dreamcolor screen and I am referring only to CTO orders. [/QUOTE]
I am afraid you are jumping into a discussion and making huge flaming points that are confusing.
No one in this thread is assuming the Dreamcolor screen is available for the any of the "P" series Elitebooks. We were discussing:
a. the difference between the 14" HD+ screen on the "P" and "W" series compared to the 15.6" HD+ WVA of the "P" series and the "W" series
b. how the 2010 and 2011 screens appear to be the same between the "P" and "W" series. I appreciate your insight on the "w" series in Canada.
2) If you are saying that the availability of the 15.6" HD+ WVA of the new "P" series and the new "W" series is fabricated, I stand by my statement that Tech Data's shows 137 available with the 15.6" HD+ WVA from their distribution point on the East Coast. Are you saying that the 15.6" HD+ WVA screen will not be supported after initial sell-through and fails often? Are you saying the 15.6" HD+ WVA is an inferior screen compared to the competition?
3) You appear to be a Canadian buyer and will have a different experience in supply chain from the USA. Flaming HP in a general way helps no one. Providing a link to your thread would have been more "polite" to allow us to read your facts.
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27th April 2011, 12:44 PM #17Notebook Virtuoso
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Re: *HP Elitebook 8560p owners lounge!*
Point taken. I admit, I do have a personal agenda here.
But that does not mean my information is is not relevant for all those reading these threads and considering the purchase of an 8X40p/w or 8X60p/w in the near future, if not longer out. When I was first "assigned" an 8540w by HP in Feb, I went straight for this section and both the 8540 and 8740 threads were replete with warnings and "horror" stories posted by others about bad hardware, bad service, etc. - and they were all cross-posted between the 87XX and 85XX threads, btw. They were invaluable, and I PMd several of the posters and got even more needed information and advice.
Last point: I have received numerous PMs from people as a result of my post, sharing their experiences and giving me tips. I don't know how else to reach the entire audience of NBR HP Business class owners; my one titled thread just hasn't drawn many responses.
I hope you all can understand. I think we've all been here. We're here to help each other, are we not? If you want a DC screen and none are available despite what it says on the CTO form, you need to know this snow, not after waiting 2-4 weeks, only to be told there is a "global parts shortage" and no one knows when it will end?
Again, I'm sorry I expressed this initially as nothing but a personal gripe. I hope you can see it is a valid and important post or the benefit of the community. Thanks, JeffSony Z's, HP/Dell workstations, old-fashioned tablet PCs and, yes, a couple of really cool tablets and Ultrabooks that are easy on the arthritic shoulders and kinda fun excuses for buying new tech toys! Secret weapon: Galaxy Note 2 smartphone w/WACOM [compatible] "S Pen." It's all I ever need these days
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27th April 2011, 01:09 PM #18Notebook Virtuoso
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Re: *HP Elitebook 8560p owners lounge!*
Your own valid question pertaining to the subject I have direct experience with: HP shows it in the specs, sometimes even allows you to order it CTO, but doesn't/can't deliver. Wasn't that the reason for your post here?
Of course, you are spot-on in all three cases: the Envy 14 Radiance was a "fiction," but many of us were lured into ordering it, then suffering consequences ranging from order cancellations to my situation. You are also right that HP reserves the decent screens for the -w line, but even there, the options - and they are very expensive - are on the CTO order form but HP cannot supply them and will delay for, at last count, 14 weeks.
I am far from the only person focused on this topic! I have suffered the most abuse over it, but believe me, all of you have the same fate awaiting you if you try to get a decent screen for your $2,000 + workstation from HP.
You cannot purchase an 8560p with a Dreamcolor screen and I am referring only to CTO orders. [/quote]
I am afraid you are jumping into a discussion and making huge flaming points that are confusing.
I quoted all of the above to make it clear that my points are spot on with the issues that members of this forum are focused upon. I already apologized for the "flame" tone of my post, and you'll not see it again. But I have more experience and insight than anyone else about the issues of screens on the Elitebooks, and I should think propspective buyers would appreciate the insights.
No one in this thread is assuming the Dreamcolor screen is available for the any of the "P" series Elitebooks. We were discussing:
a. the difference between the 14" HD+ screen on the "P" and "W" series compared to the 15.6" HD+ WVA of the "P" series and the "W" series
b. how the 2010 and 2011 screens appear to be the same between the "P" and "W" series. I appreciate your insight on the "w" series in Canada.
No clue about Canada. I live in the U.S. Believe me, I have researched and received inside information about the screens available for the rest of the 8X40 model run and the 8x60 products. This is a large "cf" and would-be HP business class buyers should know that the only decent screens "available" for any of the 8560s are, well, not really available anytime soon and, other than the DC, are really poor compared to the Dell Precision screens and, by the way, compared to the better non-DC2 screens for the 8540 line were.
2) If you are saying that the availability of the 15.6" HD+ WVA of the new "P" series and the new "W" series is fabricated, I stand by my statement that Tech Data's shows 137 available with the 15.6" HD+ WVA from their distribution point on the East Coast I'm saying the HP data is fabricated; I can't speak for Tech Data. Are you saying that the 15.6" HD+ WVA screen will not be supported after initial sell-through and fails often? I'm saying all of the screens in the 8540 series failed often and replacements of the better ones - especially the Dreamcolor - were extremely spotty and unreliable. I don't know how it will go with the 8560, but I am told that the 8560w will not have the DC available from HP for months after it is initially released. Fact, from HP product manager. Are you saying the 15.6" HD+ WVA is an inferior screen compared to the competition? Absolutely, IMO. But that is for the individual to judge for her/himself.
3) You appear to be a Canadian buyer and will have a different experience in supply chain from the USA. Love to visit BC and northern Quebec, but I am a Yankee through and through! Flaming HP in a general way helps no one. Agreed. I thought I was quite specific, and am being so here as well. Providing a link to your thread would have been more "polite" to allow us to read your facts.[/quote]
The facts relevant to this thread were not contained in my thread about the abusive treatment of customers by the Executive Case Management department in Ontario Canada who I have never had the displeasure of dealing with over the course of 28 purchases of HP products over the past 18 months. I also was trying to verify one particular piece of "information" they had claimed was true; none of this was relevant to this thread.
Again, I'm sorry for my one flame post and for appearing to be promoting a personal agenda rather than making valid contributions to the subject matter of the thread. I hope I have corrected that here. In any case, I have gathered more knowledge about HP's displays, their sources and availability and other key product information regarding the 8560w, in my efforts to convert my order from the discontinued 8540w to the 8560. Pm me and I will be glad to share. Jeff Bellin
Sony Z's, HP/Dell workstations, old-fashioned tablet PCs and, yes, a couple of really cool tablets and Ultrabooks that are easy on the arthritic shoulders and kinda fun excuses for buying new tech toys! Secret weapon: Galaxy Note 2 smartphone w/WACOM [compatible] "S Pen." It's all I ever need these days
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27th April 2011, 01:31 PM #19Notebook Consultant
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Re: *HP Elitebook 8560p owners lounge!*
I appreciate the warnings, but correct me if I am wrong -- no one has physically compared a 2011 8560p HD+ WVA screen to a non-dreamcolor 2010 8540p or 8540w HD+ WVA screen yet.
So far we only have conjecture.
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27th April 2011, 02:06 PM #20Notebook Virtuoso
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Re: *HP Elitebook 8560p owners lounge!*
Yes, yes, much conjecture and third-party descriptions and few facts or hands/eyes-on experience. Seems to me I've read some "hands-on" commentaries of some of the 8560p screens, but I can't cite a source off hand - you? I do know that the "rumours" have all pointed to more limited and lower quality screen options, particularly for the 8560. But yes, that could be wrong. I like the way Lenovo publishes specs, like screen type (IPS, TN, PVA, etc), brightness, contrast ratio, sometimes even color gamut. That way you can see the different options on their "tabooks" with all the different models and specs even before any have been released to "the street."
I don't know about you, but I vacillate between enjoying the "sport" of the speculation and having it drive me nuts! I have a Sony Z11 and there is a Sony thread, New Sony Vaio Z speculation/news thread . The scheduled release date for the new Z is around June and there is precious little real "news" being released or leaked and, after checking it daily for some time, I realized there couldn't be a bigger waste of my time than this activity! So I vowed to check it only once week from now on!
Of course, the 8560p is "real" now and the w is soon to follow, so soon the speculations will become reality.Last edited by lovelaptops; 27th April 2011 at 02:18 PM.
Sony Z's, HP/Dell workstations, old-fashioned tablet PCs and, yes, a couple of really cool tablets and Ultrabooks that are easy on the arthritic shoulders and kinda fun excuses for buying new tech toys! Secret weapon: Galaxy Note 2 smartphone w/WACOM [compatible] "S Pen." It's all I ever need these days



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