New Dell MediaDirect

[shakeyplace]

Done with Dell. I give up. I reckon sending out a MediaDirect 2 disk for reinstallation on a system that came with MediaDirect 3 preloaded on it is comparable to sending out Windows Millenium for a OS reinstallation disk! I have spent over 300 minutes on the phone to them trying to obtain the correct CD ( I am from Canada)That and I have had my system for 3 weeks and have not been called from my ISP I selected either DONE, DONE, DONE.

[gohanssjn]

1. What laptop model?
XPS m1210
2. BIOS?
A04
3. OS?
XP MCE w/SP2
4. Did you Install Media Experience (DMX)?
No
5. What does pressing the MD button while in normal OS do?
Starts Media Center

[jim6172]

internal dell part# for m/d 3.1 shipping today!
is KH664 KIT, SOFTWARE, DELL MEDIA DIRECT, ZANZIBAR, WEST
hope this helps
jim
Grrr Dells indian techs are such a pain in the ..... sorry folks this is M/D2 but it is version 3.1 of M/D2

[Crazeman]

grr... the dell representative gave me the dell media experience 3.1 rather than the media direct cd. she actually sent me every cd under the sun for the e1705 but still no media direct 3.0 i guess i should just wait for this one....

[jim6172]

update: finally got 3.1 md DVD commin my way i ended up with 3 different m/d 2 disks and 3 media experience disks and 2 xp pro disks jeeze

[mfmbcpman]

I finally got it but I thought you could access MS Word stuff as well. Maybe in an update. Not really a difference for me.

[majid23]

So I don't have to read through 18 pages, if I install Vista RTM on an Inspiron e1505, does MediaDirect get deleted? Thanks...

[thetick97]

LOL. Didn't Dell spend something like $300 million to upgrade their CS?
Did they use the money to buy more comfortable chairs?

[hotrod11]

Now it locks up at the Media Direct splash screen (the first one) and I get a black screen.

I used Acronis Home 9 to back up and restore my system, and I too had a black screen and was frustrated. So I pulled the battery, plugged it in to power, started MD, then pulled the power during restart. Then plugged the power back in and restarted MD. YEAH all is good!!!!!!!!!!!

[jim6172]

media direct 3.0 will not work on vista rtm atleast from a clean install standpoint
jim