Dells warrenties...i got a question on it

[recluce]

Dell offers various different warranties, all part and parcel of the package you buy from them. They vary from 90 days to 5 years, run the gamut of "return to depot" to 4 hour on site service - and may even include accidental damage and theft. Those warranties can add four digits to the price of a system.

When you buy from a third party like "1saleaday", you enter into a contract with them. I am sure they described the warranty terms as well. In any case, no service tag on your machine is a dead ringer for "NO WARRANTY FROM DELL". If it is just the sticker missing, you can look up your service tag in BIOS.

[homank76]

First off he bought a monitor and only the 30" come with service tags from Dell. I verified this myself since I just received the u2412m myself and was shocked by it. I thought everything from Dell came with a service tag, but they don't.

[HopelesslyFaithful]

Dell offers various different warranties, all part and parcel of the package you buy from them. They vary from 90 days to 5 years, run the gamut of "return to depot" to 4 hour on site service - and may even include accidental damage and theft. Those warranties can add four digits to the price of a system.

When you buy from a third party like "1saleaday", you enter into a contract with them. I am sure they described the warranty terms as well. In any case, no service tag on your machine is a dead ringer for "NO WARRANTY FROM DELL". If it is just the sticker missing, you can look up your service tag in BIOS.

Also 1saleaday said its a 3 year warranty...i have never heard of any monitor being new from dell and not have a 3 year warranty. At least all I have seen. I have bought one directly from dell and its supposed to have a 3 year warranty but i haven't looked at that one yet because i gave it to my dad and I dont know when I'll get home to check

[HopelesslyFaithful]

First off he bought a monitor and only the 30" come with service tags from Dell. I verified this myself since I just received the u2412m myself and was shocked by it. I thought everything from Dell came with a service tag, but they don't.

so then what do I do?

[homank76]

I would call Dell and say that you have a problem with the monitor, if they asked where you bought and you 1saleaday and they say you must go thru them than at least you tried.

I see no reason why Dell won't support you though, if you have the reciept to show you bought it that will help even more.

[ray4jc]

so then what do I do?

did you see this part of my post above

Edit: After looking around the web you might try using the last 7 digits of the serial number.

Worth a shot.

[Mourin @ Dell]

Hopelessly Faithful,

If you PM me the serial number and/or your order number, I'll be happy to look in to the issue and help you.

-Mourin@Dell

[HopelesslyFaithful]

Also i tried the last 7 digits of serial and no luck

[HopelesslyFaithful]

alright i asked my dad to look at his monitor that we bought through dell and it has no service tag/code so I think the guy is right only the larger displays have them....so then whats up with this warranty BS

[homank76]

Have you contacted Dell yet?