How long has your Dell laptop lasted without repair?

[SGMD1]

My Inspiron 15z (1570) is coming up on 2.5 years with no problems

[ha1o2surfer]

My boss has a M6600 and the screens back light went out 2 months after he got it. Guy came to fix it and ended up breaking the entire thing and he had to wait for a new one to ship to him. he was really pissed. He still loves it though after I told him to NOT buy it hundreds of times. haha

[chong67]

My laptop these days last about 10 months bc that is when I sell it.

I bought my laptop refurbshed all the time.

For my desktop I built my own. I have lifetime warranty on mobo and video card. All my hd have few yrs left and they are all used.

[Aeny]

A little update on my machine:
My trusty old 1564 has hit 11000hours of runtime now, Took it apart to dust it out, placed the Dell 365 Bluetooth thing in there while it was open and replaced the battery with a €20 chinese 9-cell, running like new. and does a mighty fine job for schoolwork.
I wonder when the next part will fail...
~Aeny

[Turbot]

My experience is Dell Quality seems to be going downhill.

I have an old latitude x200 (8 years old) and it still works great.

I have a Dell XPS M1710 (5 years old) and it had several repairs during my ownership, but for the most part was fairly stable. In the latter years, it probably got repaired once per year for various issues that emerged (video card was replaced twice for example).

*But* my Dell XPS L702x (9 months old) shipped with problems dell put down to a faulty operating system, and many others existed or developed. USB3 ports were never stable and would crash, there were random high latency issues, the primary harddrive failed within 8 months of ownership, the screen started flickering, at frst on battery then always, the display port wouldn't work properly and outputted a distorted signal.... etc. Then Dell rebuilt half machine which fixed screen and ports, but now cursor jumps around screen when I type, engineer scratched case in process, now the fans go nuts turning on an off several times a minute, and various devices in device manager have no driver. Dell seem to have changed how they operate from providing reasonable service quickly, to fobbing people off and making them jump through hoops until they give up because they run out of time. Then they proposed to replace the whole machine with a "new one" requiring my old one gets picked up and a new one is sent seven days later (not viable for me) and said they'd upgrade processor (from a i7-2630qm to a i7-2640m) which is actually a downgrade. So I'm very disappointed with Dell quality control and their policies of costing customers time.

[ray4jc]

It is kind of funny my Vostro 3400 system needed repaired as soon as it came and then it did almost ok now its 1 year old and its falling apart.

[VideSupra]

Vostro 1500 from 2007. Running smooth as ever.

[dan76]

If you ever do need Dell support or warranty related issues... your experience will vary greatly depending on which type of warranty you purchased.

If you get the default "basic" 1 year service, then don't expect Dell to go out of their way to help or communicate with you efficiently.

The "Pro" warranty service will bend over backwards to make sure you are happy and taken care of. That's my experience in owning and working with Dell computers for over 8 years. (btw, they used to call it 'standard' and 'gold' support... it's basic & pro now).

[Bronsky]

Vostro 1500 from 2007. Running smooth as ever.

My bookeeper uses my old Vostro 1500 from 2006 and it still runs smooth as silk. The keyboard action sill feels like its new. It's amazing what a tank that notebook is (it also weighs as much as a tank at 8 lbs ).

[Tsunade_Hime]

Err Vostro 1500/1400/1000/1700 were debut in summer 2007 as I got mine 1 month after Vostro line debut. In any case, my Vostro 1500 is still holding up.