How to transfer Dell laptop warranty with out previous owners name

[Mr.Mischief]

Thanks for the info.
I do travel quite often to Europe.Is complete care transfereable from The US To EU region?
Cheers

Hm, that's a good question, I've only transferred in the US.

[wecaz]

Thanks for the info.
I do travel quite often to Europe.Is complete care transfereable from The US To EU region?
Cheers

The policy document says it is not. But did you get the answer?

[ScottyBoy]

Handy thread as I've just used it to transfer over the warranty of a Dell Latitude D630 Laptop, which is covered by Next Business Working Day warranty for the next 160 days - tip top! :-)

[ScottyBoy]

Quick one folks - after you've done the transfer do you receive any emails or letters through from Dell to confirm it's been successfully transferred over? Cheers :-)

[Mr.Mischief]

Quick one folks - after you've done the transfer do you receive any emails or letters through from Dell to confirm it's been successfully transferred over? Cheers :-)

It's been a while, but I believe sometimes they send you and email.

It's best just to call them and ask if it's in your name.

[ScottyBoy]

It's been a while, but I believe sometimes they send you and email.

It's best just to call them and ask if it's in your name.

Cheers mate - I'll give them a bell tomorrow morning.

[ScottyBoy]

Update: After getting mucked around royally by Dell UK (spent over an hour on the phone today!) I now have to go back to the seller to confirm the name of the company for whom the laptop was registered against to get the warranty support transferred over.

What a joke! Literally nobody at Dell UK was prepared to help me out despite myself having all of the relevant details and also previously adding the laptop into my products support list for my online Dell UK account - even the supervisors weren't prepared to help out!

You lads in the US appear to get the better deal out of Dell! LOL Just tried transferring over the warranty again, so fingers crossed it will go through this time...if not then c'est la vie.

[Mucchan]

I got a confirmation e-mail once the transfer has been completed. Mine took around 2 weeks or so since it was an international transfer and I didn't know any detail regarding the original owner. (bought from ebay, and the seller isn't the original owner)

[dave-p]

Bought a Latitude E6410 off eBay which turned out to be a Korean version (I'm in Australia)

Filled in the International Warranty Transfer form and clicked on the "Automatically Detect My Tag" button at the beginning and it jumped to section 3 (New Owner Information) when I clicked on continue. It didn't ask me for any information regarding the previous owner. Anyone has had any similar experience?

I did a simular transfer USA to Canada did the Auto Detect, took me to the new owner info page and done.

[ScottyBoy]

Mmm, cheers lads for posting - I'll give it another week and see whether I get any joy with good old Dell UK! lol