How to transfer Dell laptop warranty with out previous owners name

[dave-p]

ask the previous owner to transfer it to you then

[Mr.Mischief]

New link, I appears to be working with my M4400 transfer.

https://www.onlineregister.com/dell/

[PAUL1985]

New link, I appears to be working with my M4400 transfer.

https://www.onlineregister.com/dell/

THAT ONLY WORKS IF YOU BOUGHT IT FROM A THIRD PARTY SELLER AND IT'S STILL UNREGISTERED.

Also the dell's transfer website doesnt work anymore. I have used it couple times in the past but recently even when you click, "automatically detect my service tag" it doesnt autofill the express service code, so I manually entered it and followed the NO Information instructions which worked well in the past. BUT this time when I tried transferring a dell laptop with over a year of warranty, and the tag transfer team emailed me saying it was denied since I couldnt verify the original owner. Please let me know if it's still working for other people out there. Thanks.

[Mr.Mischief]

THAT ONLY WORKS IF YOU BOUGHT IT FROM A THIRD PARTY SELLER AND IT'S STILL UNREGISTERED.

Also the dell's transfer website doesnt work anymore. I have used it couple times in the past but recently even when you click, "automatically detect my service tag" it doesnt autofill the express service code, so I manually entered it and followed the NO Information instructions which worked well in the past. BUT this time when I tried transferring a dell laptop with over a year of warranty, and the tag transfer team emailed me saying it was denied since I couldnt verify the original owner. Please let me know if it's still working for other people out there. Thanks.

Call Dell. The requirements for transferring ownership are the service tag and express service tag. Issue occasionally arise when transfering internationally.

[baiii]

I recently submit a tech support email cause my screen flickers at low brightness.The tech say the owner info doesn't match(brought off ebay) and ask me to do a ownership transfer. He say in the email to just put unknown if I don't know the previous owner info.

I still waiting for reply from the transfer department, suppose to be around 1 more week business days.

[PAUL1985]

Call Dell. The requirements for transferring ownership are the service tag and express service tag. Issue occasionally arise when transfering internationally.

I am only doing a domestic transfer (within US), I called dell and they said they cannot honor the warranty unless I know the original owner information. I told them that in the past it worked with service tag and express service code alone, but the rep told me she had no idea what I was talking about. She said knowing the original owner info is absolutely necessary to initiate a transfer. HELP!!!

[PAUL1985]

I recently submit a tech support email cause my screen flickers at low brightness.The tech say the owner info doesn't match(brought off ebay) and ask me to do a ownership transfer. He say in the email to just put unknown if I don't know the previous owner info.

I still waiting for reply from the transfer department, suppose to be around 1 more week business days.

Please keep me posted on your progress and if it's successful hopefully you can guide me step by step on how you processed the transfer. Thanks.

[baiii]

Dell replied and it is denied because the previous owner did not respond...

I gonna try contact the ebay seller, but usually they dun have the info since mine was from a liquidator.

[baiii]

The tech support said they will try escalated to the tag department, and the reply is same no original info and original owner no respond : they can't do anything...

[Amraj]

Thanks op, steps worked liked a charm. Transferred from the usa to canada w/o a problem... atleast dell can do some things hassle free