Reboot my E1705

[meischa]

I just received my new e1705, I got an error message STOP 0x0000007E, I've looked that up on the microsoft site, but I cannot reboot my computer. nothing works, what can I do, help?? It just sits here looking at me with its big blue screen! thanks
meischa

[Unreal]

Rip the battery out (not literally,but you know what l mean) and put it back in.

[Amber]

Where you doing anything before this error (reformatting, installing software,etc)?

[jtom]

I would call tech support and ask.

[Amber]

I'm not sure if dell's tech support would cover it though since they'll probably diagnose it as a software problem.

[drumfu]

what do you mean by you "can't reboot your computer" ?

[nickspohn]

If worsts comes to work,(if its possible even) to do a reformat on that system. It will fix it, as of course a reformat fixes ever software issue

[Amber]

Just because it is an blue screen does not mean that it is a windows error though. Could be bad memory, bad hdd, or something else.

If you can't reboot/boot up the laptop at all, then something major is wrong and won't be fixed by the XP disc. Its hard to tell because the error code isn't giving us much to go on. If you can tell us other symptoms or more about the error, that would be helpful.

[meischa]

You guys are quick, I did rip out the battery, (my son finally called back to give me this clue) it started back up just fine. I googled the error message on my desktop so that is why I figured it was a ms problem. I'm going out tomorrow to get a router to set up the wireless connection, I'll see how that goes. Thanks everyone, I love my laptop again!!