Quantcast Adapter won't charge my laptop

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  1. #1
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    Default Adapter won't charge my laptop

    Hi! I've had my Dell XPS for less than 2 years, and my adapter doesn't seem to be working properly. When I plug it in, my computer goes to AC Power, but it will no longer charge my battery! I also can't boot up while it's plugged in, because it says the AC power isn't high enough, even though its the same adapter I've been using since I got the laptop. Does anyone have any suggestions? Nothing has happened to my adapter, and this used to happen only occasionally, but now it's like this all of the time. It's not a huge problem, but my battery is getting low, and I'm afraid I won't be able to boot it up anymore once the battery has died.
    Thanks!!

    Caitlin

  2. #2
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    Default Re: Adapter won't charge my laptop

    Will your machine run plugged in with the battery pulled out?

  3. #3
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    Default Re: Adapter won't charge my laptop

    can you do a bios upgrade?

    i can help you out more if you can tell us what exact xps model you have.

  4. #4
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    Default Re: Adapter won't charge my laptop

    thanks for your speedy replies!
    Yes, I can run my computer plugged in with the battery out, and my laptop is a XPS/Inspiron Gen2. I hope thats enough information.. if not, let me know!

    Caitlin

  5. #5
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    Default Re: Adapter won't charge my laptop

    I don't know what bios you are running (it will flash it real fast on the black dell screen right when you turn it on.) but if it is A04 or less download this file http://support.dell.com/support/down...&fileid=142072
    and install it. (Scroll down the page for details on how to do this). Let me know if this works for you.

  6. #6
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    Default Re: Adapter won't charge my laptop

    thanks! I downloaded what you said, and it charges now.

    Thanks so much!!

    Caitlin

  7. #7
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    Default Re: Adapter won't charge my laptop

    glad to help

  8. #8
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    Default Re: Adapter won't charge my laptop

    Why did I have to do that? If you don't mind explaining.

  9. #9
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    Default Re: Adapter won't charge my laptop

    Quote Originally Posted by volleygirl202 View Post
    Why did I have to do that? If you don't mind explaining.
    i wish i could but i don't know why...i just know when that happens sometimes upgrading your pc's bios fixes it. i wasn't sure it would fix it in your case, but im glad it did.

  10. #10
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    Default Re: Adapter won't charge my laptop

    generally speaking, I'm not sure flashing the bios is a good idea when you have power issues... would hate for the power to die during the install.

 

 
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