Tried your 1520's headphone jack?

[Stella]

I think people are exaggerating this 'headphone jack noise' issue.

I assure you, we are not. My headphone jack sounds like someone is sending a message via morse code, with loads of static laid on top.

[Badboi]

I assure you, we are not. My headphone jack sounds like someone is sending a message via morse code, with loads of static laid on top.

try using headphones with a gold plated connector!

[clester]

quite true stella. I get better sound from my wife's inspiron 6000 with it's crappy ac97 audio. the "HD" on the 1520 is completely ruined by the faulty hardware on the 1520. Very Disappointing. Don't want to have ro replace the lpatop, but i may be forced to if they can't fix it. Add it to the slower than advertised graphics card..

[Stella]

try using headphones with a gold plated connector!

I already have a set of earbuds and a gaming headset that I really like--I just can't justify buying *additional* hardware to make up for faulty hardware. I'm hoping the problem will be fixed quickly in successive generations for the people that stick with Dell--it seems like just some extra shielding might resolve it.

[clester]

try using headphones with a gold plated connector!

I can assure you badboi, that will make NO difference at all. all gold plating does is reduce oxidation on the jack itself. it won't fix a badly manufactured laptop motherboard.

Oh and btw, i just looked.. ALL of my headphones have gold plated connectors. they all have the noise. it just gets quieter when the headphones impedance goes up. The worst for noise has the highest sensitivity, and the lowest impedance.

[davron]

SIMPLE FIX! use a GOLD plated headphone jack! solved my problem. if you are using cheap ol' sonys with sliver headphone jacks they transmit all sorts of interference!


USE ONLY GOLD PLATED HEADPHONES!!!!

The included dell headphones are gold plated. They make the noise worse than my mp3 players' silver plated headphones.

[limagicman]

Did you just tell them something along the lines of: It is unacceptable to have a faulty part with a new system which cannot be fixed through any method except for adding an external sound card, which has only recently been added as an option on your site?

My situation is a little different. This system is in replacement of my two faulty E1505's that i received. I basically said that i wanted this card, and keep escalating me until i found someone who would give it to me. They called me back like half an hour later and gave me a dispatch number.

[Badboi]

well then i guess that was the fix for my d820.

[ColdSoul]

You can fix the issue if you turn on the option "run hlt command when OS is idle" in RMClock.

[clester]

While that works during the time that RMclock is running, the fact remains there is a problem. It still whines during boot up and shutdown, when Rmclock is not running.

That to me indicates a problem, and should be fixed by the manufacturer/ retailer, rather than a fudged fix by the end user.