Dell Satisfaction Poll

[tovarunvs]

Vostro 1400. @GB RAM . NVIDIA
Satisfied Yes... but I have regrets:
0.Value for money
1.heavier than expected 2.5Kg
2.Vista graphics eating up all my performance.
3.Classic theme does not display the videos as good it should be. (really spoils the video)

[Elektrobix]

Yes... but I have regrets (explain)

I'm happy with the two laptops but:

One of them i had to remove the keyboard, straighten out a wire and replace it because there was a bulge in the keyboard - are these things not checked before they are sent out? I fixed it myself because of the horror stories i've heard from other people who have sent things back which brings me to ....

The second laptop had dead pixels, the first person i rang said no problem, replacement coming in 10 days. 10 days later i ring back and it's a completely different story - there will be a replacement 'whenever', they can't say when because of a worldwide glass shortage (yet the original two came within 3 days). So i ask for a refund only to be told i can't have one because i ordered online. After checking with a legal person i was told what i already knew - that is complete rubbish. I'll be tackling them again on Monday. The fact that i was told an outright lie by them really surprised me.

Oh and the Indian call center is a joke, can't understand the accent (when you can even here them over the pi** poor line that is).

So great laptop when they are working, abysmal customer service and whoever checks them before they leave Dell needs new glasses. It's put me off ever buying another Dell, i thought they were supposed to be a cut above - they are not.

[m0tyrider]

Yes, Dell Vostro 1500.

Everything seems to be great, minus the cpu noise, hdd clicker and the headphone static!

I managed to fix the clicker and cpu noise with NHC, put the cpu to max, hdd to max as well and the noises are gone as far as i know of.

Overall it is great imo

[k2theman]

I'm satisfied. I have the headphone jack hiss as well, and a *minor* CPU whine (there's something there, but I have to focus to hear it). I had to do a couple of screen replacements as well, but now have a clear, bright LCD.

All things considered, I have a solid, fast, functional laptop which I got for a very good price.

[Gunner]

I'm very happy, but I do have some regrets:

The Inspiron 1420 is a very nice laptop, and I love it. However, I have encountered many problems with Dell Customer Support, and only after numerous tries have I been able to work certain instances out.
That's about the only regret. Other than that, Dell has treated me very, very well (free messenger bag, free external speakers, $500 discount).

[slm07fsu]

Yes, but I have some regrets.


My E1505 looks great, definitely stands out from the crowd and is impressively fast but it is too heavy! Especially carrying it from point A to point B on a regular basis.

DELL's customer service was an absolute mess. It took me 2 months to receive my computer!

Also, the lid is extremely loose and I am having problems when hibernating. My power options are set to hibernate each time I close the lid or press the power button. However, recently I will close the lid and a few minutes later hear it kick on by itself (while closed). Then upon opening it the screen goes dark and I have to restart it everytime I want to use it. I tried making it hibernate before I close the lid but it still wakes itself up after closing the lid.

Does anyone have this problem or know what is going on?

[scythie]

I have regrets, but it was my choice, not Dell's fault at all. So I chose completely satisfied I'm [almost] completely happy with my Vostro.

My only regret is having chosen a 5400RPM hard disk. I really wish I chose the 7200RPM one. It's the only component in my laptop that's slower than my 4+ year old desktop [250 GB + 40 GB, both 7200 RPM].

[Soulburner]

If you get the 250Gb drive (WD Scorpio) its almost as fast as the smaller 7200rpm drives, with the exception of access times.

[scythie]

Originally Posted by Soulburner

If you get the 250Gb drive (WD Scorpio) its almost as fast as the smaller 7200rpm drives, with the exception of access times.

Yeah, I've read that bigger capacity drives can sort of negate the slowness of 5400RPM. But I wanted my Vostro to have better performance, not necessarily large hard drive [that's my desktop -- no performance but brimming with files! lol]. Anyway, from what I've read, hard drive speed doesn't necessarily decrease performance per se, just boot and loading times. Right?

I just have to be [and I am] happy with what I have

[kkl1014]

I'm satisfied with my laptop, but one of my regrets are that the paint on the lid began to wear down after 2 weeks and that I didn't expect it to have been this bulky. But overall, this is a great first-laptop.