Dell Satisfaction Poll

[Cin']

After nearly 1 year...I am still fantastically happy with my Red 1530

This being my first lappy, has proven it's strength, and cost that I paid for it, to me

It still looks as sleek and sexy as ever, the performance is fast, and I haven't had any of the problems that became *well known* with the 1530

The only time I had a problem was nearly 6 months ago, when I had to have the Motherboard replaced due to a faulty *socket* for the adapter.

Since then, things have been just fine. If there were any prob's they were merely *user error*. I would not hesitate to get another 1530!


Cin

[zombx]

Great if you forked out the money on CC. Otherwise I would have been in trouble with my previous laptop needing motherboards, or a new hd every other month. Dell always sent a tech the next day with the part to fix and finally replaced the machine.

[SilvR]

I am not at all satisfied with my inspiron 1520..been 1 year now.
Why cant they get the stupid drivers fixed. Whole reason we buy from trusted brands is not to be bothered with Non Maskable Interrupts or Crash Dumps or whatever.We simply have more important things to do.

[poison7fl]

Originally Posted by conejeitor

Are you happy with your Dell laptop?

I have been purchasing Dell for years, I like them. I hate their Customer Support, and each year it get worse and worse.

[Ferretwulf]

Very satisfied with our two-year-old Vostro 1500

Ordered an M1330 with 8400M-GS that died two days after owning. Got no grief at all on returning it for refund. Subsequently ordered another refurb M1330 with the integrated graphics. Very pleased thus far.

And just ordered a new Vostro 1720 with the 35% off coupon for my wife to replace the 1500 (which is going to a friend)

[linux_admin]

placed an order for dell studio 1550. dell lost the shipment. its been over a week and dell is still trying to find where they put the box. are they living in stone age with no tracking?

$2500 out of my pocket, one month of waiting, and i get nothing. zero customer service.

horrible experience.

[yomamasfavourite]

Originally Posted by linux_admin

placed an order for dell studio 1550. dell lost the shipment. its been over a week and dell is still trying to find where they put the box. are they living in stone age with no tracking?

$2500 out of my pocket, one month of waiting, and i get nothing. zero customer service.

horrible experience.

How did you possibly manage to spend $2500 on that laptop?
More importantly, why?

Fully specked, that laptop is worth no where near 2500 bucks.
If I were you, I'd force them to cancel it (as they've so far messed you about) get your money back.

Then go buy a laptop with decent specs that's actually worth that much.

[snookie]

I have never paid my own money for a Dell laptop as they have always been issued to me. For years I have had Dells die on me. I have had Latitude and various workstation models. I once went through three Dell laptops in a year.

[linux_admin]

Originally Posted by yomamasfavourite

How did you possibly manage to spend $2500 on that laptop?
More importantly, why?

Fully specked, that laptop is worth no where near 2500 bucks.

1080p LED, core 2 2.4g, 8GB RAM, blu-ray R/W, 3yr warranty, canadian dollars. it comes down to 2500.

already cancelled and waiting for refund.

[KingRaptor]

First Dell Studio 1535 had a faulty motherboard which caused a boatload of other problems. Replacement 1535 had defective eject button (common for all Studio 15's.) Next Replacement 1537 has the same exact problem... Customer service/tech support have been really nice to me, but I really wish a new computer is perfect from the start.