Dell XPS 15 R2 - L502x - Owners Lounge

[deerchaser]

Originally Posted by slb1904

I got a WEI score of 5.8 for my GPU, surely can't be that low for a 2gb NVIDIA 540m ? Or did it check using the Intel HD graphics? I'm not entirely sure on this, how can I check?

Would appreciate if someone could shed some light in this. Thanks

That would be your Intel score, 3d gaming score would be your 540.

[deerchaser]

Originally Posted by zygotic

Thats...upsetting. If they use cheap RAM they don't seem to pass the saving on to customers!

Yep, cheap ram at a high cost. Even the 15r I took back had a ram rating of 6.9. I can really tell the difference. Mine is the i5-2520.

[slb1904]

Originally Posted by deerchaser

That would be your Intel score, 3d gaming score would be your 540.

Thanks, other users pointed that out too. I clearly didn't pay enough attention

I would like to reiterate my previous question. Can anyone give me advice on notebook coolers? Pros, cons, what specs I should be looking out for? Never had one before.

Thanks to all.

[HamStar50]

Originally Posted by zygotic

When I called the tech support number to get the machine fixed I asked then about the keyboard, and they're sending one. HamStar50 got a UK one by calling a UK parts and accessories number - hopefully [s]he can help you.

When I originally bought it I tried phone, chat and email to get one and didnt get anywhere.

About an hour ago I had a call from Dell to check whether everything's ok with my system and the order, so I told him about the inconsistency we seem to see in the sales guys in all of the Dell BUs. And he wasn't the slightest bit interested. When I said I wasn't happy because the machine was broken when it arrived, he said 'oh well i'm sure they'll fix it soon'. So i'm not entirely sure why he phoned...

£70 inc. VAT my people for the backlit keyboard.

Here's all the info you need:
1. Call Dell upgrades: 0871 231 1900 (it's actually another company on behlaf of Dell)
2. Part number is: 583-14899 Keyboard : Internal Backlit UK/Irish Qwerty Keyboard
3. If you're struggling ask for Mark who did mine. Price is: £53 +VAT - they said total was £70.20p and takes 7 working days to order.

[HamStar50]

Originally Posted by nightswimmer

Thanks for the info. How did you go about getting this? Did you place an order online and then call afterwards (if so, who did you call), or did you place an order over the phone?

I ordered on-line as I used the 10% discount code and went through Quidco for a further 10%, but when I called to ask them to add the backlit keyboard, they said there was no way to change the order.

My Quidco didn't track :-( Is there anything I can do about that??

[zygotic]

Just found out that the machine doesn't fit into a Crumpler Gimp 15w sleeve. Slightly too long - which I knew but hoped it was stretchy enough. Bah.

[FPetersonIII]

Originally Posted by slb1904

Thanks, other users pointed that out too. I clearly didn't pay enough attention

I would like to reiterate my previous question. Can anyone give me advice on notebook coolers? Pros, cons, what specs I should be looking out for? Never had one before.

Thanks to all.

I am interested in this as well. This is my first laptop and I want to get a nice cooler for it. Something that works good but is quiet and will be semi comfortable resting on my legs while I am sitting up in bed. I have been trying to do research and looking at reviews on youtube and stuff and nothing seems to have really popped out to me yet.

[seanm95]

Originally Posted by deerchaser

I ordered mine with the stock 4 gigs of ram. Had a WEI 0f 5.9 on the memory. I replaced it with Crucial DDR3 1333 2x4 kit ($85). WEI is now 7.5 on the new ram. I can see a big difference in overall performance. The ram dell used in my system was horribly slow for ddr3 1333.

I bought the 8GB from Dell with the laptop. My memory WEI is 7.8
Your score may have been related to a lower amount of RAM. Anyway WEI may not be an accurate benchmark

[DakkonA]

Originally Posted by seanm95

I bought the 8GB from Dell with the laptop. My memory WEI is 7.8
Your score may have been related to a lower amount of RAM. Anyway WEI may not be an accurate benchmark

It almost certainly is. WEI isn't just "speed" its vague "capabilities", so it will go up for more RAM, because the swap file will be used less often.

[StrikerZR1]

My xps is on the FedEx truck on its way home. Wanted to ask if someone can post up a to do list of first things to do on the comp (fresh install etc.) Maybe even a video on how and were to get all of the drivers needed to do a freash install. Also wanted to find out about the cooler, want to get one to for my comp to keep it cool. Any suggestions?