Quantcast Vertical Blue Line on SXPS 16 RGB LED Screen

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  1. #1
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    Default Vertical Blue Line on SXPS 16 RGB LED Screen

    there a vertical blue line on my rgb led screen that run vertically about 1 inch from the right side of the screen. i want to do all the tests before i contact dell. what should i do?

    specs are i7-720qm, 8gb ram, 256ssd. everything else is standard.

    i did upgrade the ram and the ssd but dont have my older stuff anymore. will dell give me warranty problems?

  2. #2
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    Default Re: Vertical Blue Line on SXPS 16 RGB LED Screen

    Turn off your laptop and hold the button "D" while powering back on, it will run some screen tests... Your screen is probably dying, it's just the start. Probably a controller or whatever that is responsible of that vertical line in the screen is burnt... Usually with time you will start having more lines... at least that's what usually happens..
    Dell XPS 1645 | i7 820QM 1.73/3.06GHz | 4GB 1333Mhz | HD 5730 1GB | 256 GB SSD | 1080p WLED FHD

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    Default Re: Vertical Blue Line on SXPS 16 RGB LED Screen

    alright ill try the test.

    btw this is one of the older models with ati 4670. will dell still replace it with the rgb led screen?

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    Default Re: Vertical Blue Line on SXPS 16 RGB LED Screen

    Quote Originally Posted by zainali View Post
    alright ill try the test.

    btw this is one of the older models with ati 4670. will dell still replace it with the rgb led screen?
    Maybe not. But they will probably upgrade your system somehow-- 5730 seems to be the only option really.

  5. #5
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    Default Re: Vertical Blue Line on SXPS 16 RGB LED Screen

    sorry got a bit confused

    is the problem with the screen or the video card?

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    Default Re: Vertical Blue Line on SXPS 16 RGB LED Screen

    Quote Originally Posted by zainali View Post
    sorry got a bit confused

    is the problem with the screen or the video card?
    The screen is most likely the problem. However, DELL may not be able to replace it with another RGBLED. So most likely you'll get a 1080p WLED and they'll throw an upgrade your way.

    This is usually how it goes... but you never know. They might replace the RGB.

  7. #7
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    Default Re: Vertical Blue Line on SXPS 16 RGB LED Screen

    i see. thanks for the info. i will call them tomorrow.

  8. #8
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    Default Re: Vertical Blue Line on SXPS 16 RGB LED Screen

    do you hhave the complete care warranty? or the basic warranty? do you think the basic warranty will cover this problem?

 

 

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