** The Official Studio XPS 1640/45/47 replacement thread **

[daredevil anand]

so what happened to your previous xps

[bipul_fx]

so what happened to your previous xps

They took it away as system exchange. They took my old one first.

[emailnagpal]

bipul_fx

Hey guys,

Long time in this forum. As I dont have an XPS since a month and waiting for my new one

Few upgraded I got. You can check my old specs in Sig

From 720QM to 740QM
From ATI4670 to ATI5730
From 4GB RAM to 6GB RAM
From Dell 1520 Wireless to Intel WiFi Link 5300

other than that everything remains the same.

EDD is 16th August. Desperately waiting for it

=================================================
Can u plz tell me how/why u were able to get these upgrades, I desperately want to upgrade to the new GPU. was launched few days after I received my system. I am ready to pay the difference too.

[bipul_fx]

bipul_fx

Hey guys,

Long time in this forum. As I dont have an XPS since a month and waiting for my new one

Few upgraded I got. You can check my old specs in Sig

From 720QM to 740QM
From ATI4670 to ATI5730
From 4GB RAM to 6GB RAM
From Dell 1520 Wireless to Intel WiFi Link 5300

other than that everything remains the same.

EDD is 16th August. Desperately waiting for it

=================================================
Can u plz tell me how/why u were able to get these upgrades, I desperately want to upgrade to the new GPU. was launched few days after I received my system. I am ready to pay the difference too.

You just need to prove them that your system throttles with data to show them. Just say that you want the motherboard replaced with the new GPU. Talk to a sup if tech doesnt agree..

[emailnagpal]

^^^^^^^^^^^^^^^

Thanx for replying.

Bro, I am already getting a motherboard changed due to adapter slot problem BUT they are giving me same motherboard with ATI 4670 that too is not available at the moment.

Also, when I talk to them that can u provide me the MB with ATI 5730, then he says that it would not be compatible for 1645 as it is made for 1647 model...

Can u suggest me what to do next ?

[lwinstead]

Politely tell the rep that he is wrong. I ordered my SXPS16 on Monday, and while playing around with configurations, the ATi 5730 is available for either 1645 or 1647 models, if I understand the difference.

[bipul_fx]

^^^^^^^^^^^^^^^

Thanx for replying.

Bro, I am already getting a motherboard changed due to adapter slot problem BUT they are giving me same motherboard with ATI 4670 that too is not available at the moment.

Also, when I talk to them that can u provide me the MB with ATI 5730, then he says that it would not be compatible for 1645 as it is made for 1647 model...

Can u suggest me what to do next ?

Talk to his SUP!! 5730 is available with both 1645 and 1647 in india.

Just tell them that another customer was facing throttling problem and a sup replaced his M/B with the one of 5730. You need to talk to the Supervisor, only they are the one who can provide you with upgraded motherboard.

Here is a catch: you say 4670 isnt available that means the M/B with that GPU is end of life and has stopped shipping so they can directly give you 5730 now.

[daredevil anand]

Harshly tell the rep that he is wrong. Actually ATI 5730 is available for both 1645 and 1647. the only difference is that 5730 is default in 1645 and has to be customized in 1647 which rather comes with ATI 565v as default.

[emailnagpal]

Thanx all for replying.

I will talk to the supervisor first thing in the morning

[Argetlam]

Can someone tell me how many people actually got their XPS 164* replaced by alienware??