** The Official Studio XPS 1640/45/47 replacement thread **

[lweisenb]

Good luck dealing with them. I am at my final straw with dell... After numerous issues with my last complete care exchange and now numerous issues with a Studio 1640 I purchased last October I think I'm done.
My current specs are:
1640 T9550/4gb mem/ 500gb 7200/ rgbled
System Pratically melted and is being replaced under safety/hazard

Because the RGBLED is no longer offered I was offered one of the following:
upgrade to i720, upgrade to 640gb, upgrade to 6gb mem after trying to send me two replacement 1640's with WLED (and telling me I didnt have rgbled because it was previously listed as fullhd).

Frankly think those upgrades are a joke compared to the RGBLED unless they are doing all three. Asked for the i820 and was rejected.

[apu701]

given the choice to upgrade one of these, which one is best?

1) i5 520 to i7 720
2) 4gb to 6gb memory
3) 4670 to 5730 graphics card

[danp224]

No Dice.

RGB or nothing.

Equal specs or better.

Either an Alienware M17X or Dell Precision M6500.

Good Luck.

[benbeck08]

given the choice to upgrade one of these, which one is best?

1) i5 520 to i7 720
2) 4gb to 6gb memory
3) 4670 to 5730 graphics card

i7 would future-proof your laptop the most imo

[E.D.U.]

given the choice to upgrade one of these, which one is best?

1) i5 520 to i7 720
2) 4gb to 6gb memory
3) 4670 to 5730 graphics card

If I had to choose one, I'd easily go with # 3. Quad Cores are great, but the i5 dual cores most definitely hold their own. 4gb RAM is sufficient. Go with the 5730, slight performance increase, should run cooler, and is dx11 capable (whether that's really important to you or not).

[cbaty08]

UPDATE: Dell called me this morning finally taking my word that I did in fact drop off the laptop at the shipping center and is prepping my next order now; Couldn't be happier!!!!

[overvu]

Dell is replacing this laptop:
1 TMJ06 BASE,NOTEBOOK,XPS,1645,CLARKSFIELD,CONFIGURE TO ORDER $984.78
1 14VXC MODULE,PROCESSOR,CLARKSFIELD,XXXXX,1.6,6MB,1645 $0.01
1 35W0M Module,Software,Roxio,EZ CD,10.3,Dell Edition,Factory Install $0.01
1 9R578 Module,Information,DHS,High, Value $0.01
1 5FJ8M Module,Label,Intel,Notebook,CI7 $0.01
1 CP1VF Module,Software,W7HP64 Consumer Desktop,English Dao/bcc $0.01
1 D113N Module,Hard Drive,500GB,Free Fall Sensor,7.2K,SGT-HOLL $0.01
1 D8W1K MODULE,MEDIA,DIGITAL VIDEO DISK DRIVE,RESOURCE DVD,1645 $0.01
1 D9KVP Module,Software,Quick Fix Engineering,W7HB32,Consumer Notebook $0.01
1 H2D7M SERVICE INSTALL MODULE,SOFTWARE,NOTEBOOK,1645 $0.01
1 J019D Module,Software,DELL-DOCK Consumer $0.01
1 J206C Module,Software,Dell Connect 2.1,Dell Americas OrganizationEMEA,Brazil Customer Center $0.01
1 J6XND Module,Software,W7HP64,Digital Video Disk Drive,Multiple User Interface,NO-E $0.01
1 K005R Module,DIMM,6GB,1333MHZ, DDR3 $0.01
1 K478H Module,Information,Liquid Crystal Display,Cover,Leather Black,1640 $0.01
1 M018R Module,Software,Powerdvd,8.3,Blu-Ray Disk Playback,True Theatre High Definition,Factory Install $0.01
1 M239M Module,Software,LTG DELL-DOWNLOAD-FLAG $0.01
1 M97DR Module,Software,Creative PANZER,1.2,Factory Install $0.01
1 N533M Module,Software,Mcafee SAPPHIRE,30DAY,Multiple User Interface $0.01
1 P420X Module,Shipping Material System,PALTROW,Dell Americas Organization $0.01
1 P881M Module,Software,Compact Diskette,Sensible Vision Facial Recognition,2.3-00 $0.01
1 PG87W MODULE,LIQUID CRYSTAL DISPLAY,16,FULL HIGH DEFINITION,RGB,BLACK,1645/47 $0.01
1 PPY3H Module,Card,Network,5300,Inspiron $0.01
1 R248D Module,Dvd+/-rw And Bd-rom M1640,Sony Nec Optiarc Inc. $0.01
1 R609C MOD,CORD,PWR,125V,1M,C5,US $0.01
1 RK893 Module,Adapter,Alternating Current,Delta - Ac Adapt,130W 3P,World Wide $0.01
1 T013C Module,Software,Works,9 English $0.01
1 T22TT Module,Software,Creative Camera,Consumer,1.4,Factory Install $0.01
1 T703D Module,Keyboard,86,US-ENG,DellAmericas Organization,1640 $0.01
1 VR08H Module,Software,Certificate Of Authenticity,W7HP32/64 $0.01
1 W3HMK Module,Label,Microsoft,Notebook,Windows7 $0.01
1 W871N Module,Software,WINDOWS-LIVE Consumer $0.01
1 WU658 Ship Group,Notebook,North 1640,England,Dell Americas Organization $0.01
1 X445C MODULE,BATTERY,PRIMARY,85WHR,9C,SAMSUNG POWER DIVISION $0.01
1 XM544 Module,Software,PC-RESTORE Transactional Line Of Business $0.01
1 Y515R MODULE,ASSEMBLY,BASE,NOTEBOOK,M96,1645 $0.01
1 Y720M Module,Software,DSPRT-CTR 64BIT,2.0 $0.01
1 950-3337 1 Year Limited Warranty $0.00
1 905-5637 Dell Limited Hardware Warranty Plus At-Home Service, Initial Year $0.00
1 906-5380 Banctec In-Home Service after Remote Diagnosis , Initial Year $0.00
1 950-9797 No Warranty, Year 2 and 3 $0.00
1 412-0360 Soft Contracts - Banctec $0.00
1 960-8710 Warranty Support,Initial Year $0.00
1 3E476 Information,Equipment $0.01


Invoices
Request a Return

View My Orders
Sub-Total : $985.15
Shipping : $0.00
Tax : $0.00
Order Total : $985.15




With this laptop:


1 TMJ06 BASE,NOTEBOOK,XPS,1645,CLARKSFIELD,CONFIGURE TO ORDER $87.83
1 14VXC MODULE,PROCESSOR,CLARKSFIELD,XXXXX,1.6,6MB,1645 $340.02
1 2835C Module,Documentation,Airborne,2-DAY,DELL DRCT $1.99
1 35W0M Module,Software,Roxio,EZ CD,10.3,Dell Edition,Factory Install $0.00
1 5FJ8M Module,Label,Intel,Notebook,CI7 $0.00
1 CP1VF Module,Software,W7HP64 Consumer Desktop,English Dao/bcc $0.00
1 D113N Module,Hard Drive,500GB,Free Fall Sensor,7.2K,SGT-HOLL $120.00
1 D8W1K MODULE,MEDIA,DIGITAL VIDEO DISK DRIVE,RESOURCE DVD,1645 $0.43
1 D9KVP Module,Software,Quick Fix Engineering,W7HB32,Consumer Notebook $0.00
1 H2D7M SERVICE INSTALL MODULE,SOFTWARE,NOTEBOOK,1645 $0.25
1 J019D Module,Software,DELL-DOCK Consumer $0.10
1 J206C Module,Software,Dell Connect 2.1,Dell Americas OrganizationEMEA,Brazil Customer Center $0.00
1 J6XND Module,Software,W7HP64,Digital Video Disk Drive,Multiple User Interface,NO-E $0.39
1 K005R Module,DIMM,6GB,1333MHZ, DDR3 $504.96
1 K9G29 Module,KIT,Software,Creative PANZER,1.2 $0.26
1 KJRR7 MOD,CRD,NTWK,6200,CNB $10.17
1 M017R Module,Software,Powerdvd,8.3,Digital Video Disk Drive,True Theatre High Definition,Factory Install $3.94
1 M239M Module,Software,LTG DELL-DOWNLOAD-FLAG $0.43
1 M97DR Module,Software,Creative PANZER,1.2,Factory Install $5.60
1 MJF4V Module,Card,Network,370,Foxconn,Dell Americas Organization $3.94
1 MX9C6 MODULE,LIQUID CRYSTAL DISPLAY,15.6,FULL HIGH DEFINITION,LOW COST,1645/1647 $142.87
1 N533M Module,Software,Mcafee SAPPHIRE,30DAY,Multiple User Interface $0.00
1 P420X Module,Shipping Material System,PALTROW,Dell Americas Organization $4.28
1 P881M Module,Software,Compact Diskette,Sensible Vision Facial Recognition,2.3-00 $0.65
1 R248D Module,Dvd+/-rw And Bd-rom M1640,Sony Nec Optiarc Inc. $180.34
1 R609C MOD,CORD,PWR,125V,1M,C5,US $0.96
1 RDT72 Module,Information,Liquid Crystal Display,CRV,Low Cost 1640 $0.00
1 RK893 Module,Adapter,Alternating Current,Delta - Ac Adapt,130W 3P,World Wide $14.98
1 T013C Module,Software,Works,9 English $9.95
1 T22TT Module,Software,Creative Camera,Consumer,1.4,Factory Install $0.37
1 T703D Module,Keyboard,86,US-ENG,DellAmericas Organization,1640 $20.52
1 VR08H Module,Software,Certificate Of Authenticity,W7HP32/64 $73.82
1 W3HMK Module,Label,Microsoft,Notebook,Windows7 $0.00
1 W871N Module,Software,WINDOWS-LIVE Consumer $0.00
1 WU658 Ship Group,Notebook,North 1640,England,Dell Americas Organization $5.28
1 X445C MODULE,BATTERY,PRIMARY,85WHR,9C,SAMSUNG POWER DIVISION $46.80
1 XM544 Module,Software,PC-RESTORE Transactional Line Of Business $0.00
1 Y515R MODULE,ASSEMBLY,BASE,NOTEBOOK,M96,1645 $225.58
1 Y720M Module,Software,DSPRT-CTR 64BIT,2.0 $0.00


Invoices
Request a Return

View My Orders
Sub-Total : $1806.71
Shipping : $0.00
Tax : $0.00
Order Total : $1806.72


----
What do I do about the screen? They are replacing my RGBLED with a regular WLED screen. Any advice?

[robot1000]

What do I do about the screen? They are replacing my RGBLED with a regular WLED screen. Any advice?

Complain, as they're are legally obliged (as per warranty contract) to supply the same or better specs as a replacement

[cbaty08]

I hear others who own the RGB will say settle for RGB and nothing less... precision or AW..

BUT, if you don't care about the "perfect" colors, the 1080p will be great; I'd probably just beef up the computer everywhere else...

[overvu]

I'm getting the replacement today and I'm gonna test for throttling on battery. (Originally why I sent it in) They said they'd give me an RGB by means of screen replacement. Hopefully the RGB doesn't contribute to throttling as well. If it does maybe I can haggle for an i7 820? Or a better gpu? Let you know 'til then!