** The Official Studio XPS 1640/45/47 replacement thread **

[Raether916]

1 CP1VF Module,Software,W7HP64 Consumer Desktop,English Dao/bcc $0.00

Windows Home Premium 64 bit, yes its a 1645

[benbeck08]

1 8J1GH Module,Dvd+/-rw,Hitachi Lg Data Storage,Extreme Performance System,1640 $30.10

Looks like just a dvd burner. not sure about the video card

[jkyle]

Thanks, Im not seeing the bluray either will they contact me before shipping this out or do I need to contact them about matching my current blu-ray? everything else is at least the same or in most cases much better than what the are replacing.

[benbeck08]

Thanks, Im not seeing the bluray either will they contact me before shipping this out or do I need to contact them about matching my current blu-ray? everything else is at least the same or in most cases much better than what the are replacing.

I would def. contact them. Jump on xps chat and tell them you'd like the matching bluray

[cbaty08]

Advice? I am getting a 1647 sent to me to replace my 1645 due to throttling and whatnot, should I be upset about the downgrade to the i5-540 from the i7 720? here are my specs of the new machine.....

1 224-7380 Studio XPS 16 Notebook
1 310-0173 Airborne Documentation, System Exchanges,Factory Install
1 312-0950 9-cell Battery
1 313-7054 8X DVD+/-RW Slot Load Drive for XPS1640
1 317-2364 4GB, DDR3, 1333MHz 2 Dimm
1 317-2825 Intel CoreTM i5 540M processor (2C/4T, 2.53-3.06 GHz, 3M L3)
1 320-1208 ATI Mobility RADEON HD 4670 1GB
1 320-8334 15.6 inch Wide Screen 16:9 900p HD+ WLED LCD, W/2.0 MP, XPS 1645
1 320-8352 Obsidian Black High Gloss Finish with Leather XPS 1645
1 330-0171 S and P Drop-in-Box Marcom forDHS Notebooks
1 330-6222 Windows 7 Label
1 330-6468 DELL RESOURCE DVD,BACK-UP,XPS 1647
1 341-8989 500GB 7200RPM Free Fall SensorSeagate Hard Drive
1 410-0487 Microsoft Office Starter 2010
1 410-1883 ADOBE READER 9.0 MULTI- LANGUAGE
1 410-2087 McAfee Sapphire MUI, 36-Month
1 412-0148 No ISP requested
1 412-0360 Soft Contracts - Banctec
1 420-6436 PC-Restore, Dim/Insp
1 420-6576 DELL WELCOME,Software Dimension/Inspiron
1 420-7938 Dell Connect 2.1
1 420-9100 Dell Dock Consumer
1 420-9691 DataSafe Local BackUp 2.0 Basic
1 421-0092 DELL-DOWNLOAD-FLAG
1 421-0187 Dell Support Center Software 64 Bit 2.0
1 421-0188 Facial Recognition
1 421-0323 Windows Live Search,Multiple User Interface
1 421-0757 Skype VOIP Application
1 421-1010 Dell Webcam Central v1.4
1 421-1361 MOD,SW,RXO,EZCD,10.3,DE,FI
1 421-1695 MOD,SW,PDVD,8.3,DVD,TT,FI
1 421-1737 Genuine Windows 7 Home Premium, 64bit, English
1 421-2000 Soundblaster X-Fi Hi Def Audio Software Enabled
1 421-2086 eBay Webslice
1 430-0700 Dell Wireless 370 Bluetooth Module (2.1+EDR)
1 430-0762 MOD,CRD,NTWK,6200,CNB
1 430-3605 Integrated 10/100 Network Card

UPDATE: Wrote an email back to the rep from Micheal's team and she called me asap and told me a person with more knowledge on components would be calling me in the next 24. Wish me luck gents.

[danp224]

.....um, yes.

Equal specs or better.

How do you think that I am typing this on an AW M17X-R2?

[cbaty08]

.....um, yes.

Equal specs or better.

How do you think that I am typing this on an AW M17X-R2?

Haha, I like the way you put that! So how DID you get to that AW?

[WeBeByTheBay]

Dell deleted my post from their community board.

I was replying to posts questioning the availability of RGBLED option ".... it was there two days ago, and now it is gone...."

My post read:

I purchased the SXPS 1640 with 16" RGBLED screen in June 2009. It was a most awesome system! In December, the wireless failed. The wireless is located in the screen. Dell sent a tech to replace the screen. When he did this, I immediately noticed the lower quality display. The tech convinced me the motherboard was failing and arrangements were made to send the system to Dell Depot for repair.

To make a long story short, it is now June 1st 2010 and I still do not have the proper RGBLED replacement screen. In fact even Dell sales reps cannot find any size RGBLED screen as the option is no longer available. Dell tech reps report they do not have and will not have any inventory of RGBLED screen replacements. I find this unbelievable!

Not only is the SXPS 16 16" RGBLED screen still advertised on Dell's website, but now I can only conclude that anyone who purchased a Dell system with the RGBLED screen option will be SOL if the screen fails. Dell cannot properly honor their warranties.

Worse yet, Dell's compensation for this problem is to offer me a replacement system with a 15.6" screen (1920x1080p but not RGBLED), same processor, same everything except an upgrade from 320G drive to 500G drive. Oops, not exactly correct - I quote Dell "... AND you will be receiving the replacement system with Windows 7, not Vista..." This is so pathetic it is nearly laughable.

Also noted is the ready availability of the RGBLED option in countries outside the US. Previously, I would recommend anyone to wait for the RGBLED screen. A couple, four, even six months would be well worth it. Now potential owners can only depend on one fact regarding the RGBLED screen - the fact is they will never get a straight answer from anyone at Dell.

End post.

Appreciate all the info in this thread. Have utilized many 'plans of attack.' Thank you for the ideas. A Dell rep will be calling me June 7 with who knows what info. Will update this post.

[wetcardboard]

It seems bizarre to me that the RGB LED is available pretty much everywhere outside of North America...maybe they still have stock and will stop offering it once its gone? For one of the best laptop screens ever made though you wouldnt think any country would have lots of stock. I whish I could have gotten mine with the RGB LED option, I was on the phone for over an hour trying to get an explanation as to why it was on the website yet I couldn't buy it.

[micvic21]

so, dell is gonna offer me a replacement system, what system specs should i look for? do they still give us the RGBLED screen?

My current system is : -

i7 720
6GB DDR3
ATI 4670
15.6 inch RGBLED
9 cell battery
500 GB Hard-disk
Bluetooth
Wifi

any chance i can get the 5650 GFX card? or perhaps an alienware? :P