** The Official Studio XPS 1640/45/47 replacement thread **

[arunshariharan]

Hey , Does Dell replacement system comes with all the required DVD's ? Or we have to suffer with the lack of those ( like driver dvds and etc that came with the original setup ) Do they pack and give the new replacement in the Carton we give them?

[gaband27]

I recieved my replacement XPS15 packaged the same as brand new with all discs included. As far as sending it back they haven't mentioned it to me or sent me a shipping slip for it. They're supposes to call me Tues to check on the replacement and make sure I'm happy with it so I'll ask about it then.

[Gotoma]

Does anyone know if part number YR2XT for the SXPS 16 is an LED screen?

YR2XT MODULE, LIQUID CRYSTAL DISPLAY, 15.6, HIGH DEFINITION+, LOW COST, 1645/1647

I know this is a XPS 16 replacement thread but, I finally got my m1530 exchanged for a SXPS 1645. However, while the screen resolution is 1600 x 900 higher then my 1440x900, it doesn't look as nice or bright as my old screen. So anyone know if its LED backlit and its it possible to change the screen.

[parthg]

Does anyone know if part number YR2XT for the SXPS 16 is an LED screen?

YR2XT MODULE, LIQUID CRYSTAL DISPLAY, 15.6, HIGH DEFINITION+, LOW COST, 1645/1647

I know this is a XPS 16 replacement thread but, I finally got my m1530 exchanged for a SXPS 1645. However, while the screen resolution is 1600 x 900 higher then my 1440x900, it doesn't look as nice or bright as my old screen. So anyone know if its LED backlit and its it possible to change the screen.

Its a WLED Screen and I can tell you as its a 15.6 inch screen

[arunshariharan]

Hiiii... Finally got order confirmation for xps 1645 replacement...

Its a Xps 15... Im just typing the upgrades from previous system cos im on the move..

Previous - Upgraded

i7 720 - i7 740
Ati hd 5730 - gt 435M ( downgrade, actually )
4gb RAM - 6GB RAM
DVD RW - BLU RAY ROM
Windows pro 64 bit - Windows Ultimate 64
Usb 2.0 - USB 3.0

[Gotoma]

For the replacement does the warranty just carry over from the old system or can I ask for an extended warranty in case of failure.

[arunshariharan]

For the replacement does the warranty just carry over from the old system or can I ask for an extended warranty in case of failure.

They are offering one year complete cover for replacements... I must mention this.... I dont know why people dont like facing dell india customer representatives in phone... They are awesome and technically sound too. They are way better than routed off calls to australia and malaysia during weekends, who doesnt want to understand the problem... My estimated delivery date was 11jan, but tht has been changed to 6 jan and i believe ill get it before that since my orderis in transit. More over, the process was smoothest ever, it took 15 min to make representative undrstand the problems of old laptop and he immediatly accepted for replacing...

Hats off to Dell Customer care... Just make sure you speak some technical words and complicated english words, so your requests become processed soon

[sptimmeh]

Just got the dell tech dude to come over and replace parts with refurbished ones, it works ok but its still the same dodgy old thing... Dell Studio 1645,

How do you get replacements!? and is it available in Australia and is it the same quality of product..? I'd love to replace my 1645 for something with a better gpu because my current is the 4670 ATI Radeon M.. please fill me in!

[emailnagpal]

They are offering one year complete cover for replacements... I must mention this.... I dont know why people dont like facing dell india customer representatives in phone... They are awesome and technically sound too. They are way better than routed off calls to australia and malaysia during weekends, who doesnt want to understand the problem... My estimated delivery date was 11jan, but tht has been changed to 6 jan and i believe ill get it before that since my orderis in transit. More over, the process was smoothest ever, it took 15 min to make representative undrstand the problems of old laptop and he immediatly accepted for replacing...

Hats off to Dell Customer care... Just make sure you speak some technical words and complicated english words, so your requests become processed soon

What was the problem dude ? Why are they replacing your system ? I am also from India, and would certainly like to hear from you in this regard...

[sptimmeh]

throttling, overheating dodgy build quality.. the list is never ending the new stuff is just as bad