** The Official Studio XPS 1640/45/47 replacement thread **

[NICKM1]

Hey guys ive had a ty time with dell since i purchased my xps 1645 last march. I wont go into too much detail but prob i was having was when battery went under 25 % the screen went blank and that problem started after had got it fixed?? first prob was when i pluggen in power adapter when battery below 25% my rgb screen would turn green red or blue so basically they made my prob worse. The second time they took it back they changed display and put in the wled after i had previously payed for the rgb. Funny thing is with the wled the problem did not occur so in other words they put in the wled hoping i would not notice. Anyway they sent tech out next day and put rgb back in and problem was back again. Now my laptop has been sent back to dell nearly a month ago i rang them last week and they said they were waiting for parts so i waited and rang them again they said they would ring me back yesterday but did not and then i got a phone call today. The guy said the laptop was beyond repair and that we would need to come to an alternative arrangement or replacement. I asked him what arrangement and he just said they would call me back tommorrow.

What do you guys think they will offer me and what should i push for. I really loved the laptop and one of the biggest reasons for buying it was the rgbled which is really beautiful. Im from ireland and the xpsI16 is still for sale here and the rgb is still an option. My specs are in my sig.
Cheers

anyone? Im itching to ring dell back now cos i know they wont contact me

[JohnnyFJohnsson]

anyone? Im itching to ring dell back now cos i know they wont contact me

That some upgrades are still an option in the internet doesn't mean that they are really available. If you order a Studio XPS it can happen that that thing goes in production and after 1 - 2 weeks they notice they don't have all the needed parts and cancel it. (That is what my sales agent told me here in Germany. We still have got all the upgrade option for the SXPS too)

I would go for the XPS 15 in your case. It's at least comparable to your SXPS 16 imo.
I hope this heps a bit...

[NICKM1]

That some upgrades are still an option in the internet doesn't mean that they are really available. If you order a Studio XPS it can happen that that thing goes in production and after 1 - 2 weeks they notice they don't have all the needed parts and cancel it. (That is what my sales agent told me here in Germany. We still have got all the upgrade option for the SXPS too)

I would go for the XPS 15 in your case. It's at least comparable to your SXPS 16 imo.
I hope this heps a bit...

Cheers for the reply man. I see some people here are getting the xps 15 but to be honest i really dont like the look of them i think they look cheap compared to the xps16 and also as far as i can see they dont have firewire which is a must for me because i would be using this machine for recording through a firewire audio interface and the b+rgled screen on the 15 is not near as good as the rgbled on the 16. The 15 has 95% color gamut compared to the 16s 125%. Im so disappointed because i really loved the xps16 and dont feel i would be near as happy with the xps15 even with the better specs

[JohnnyFJohnsson]

Cheers for the reply man. I see some people here are getting the xps 15 but to be honest i really dont like the look of them i think they look cheap compared to the xps16 and also as far as i can see they dont have firewire which is a must for me because i would be using this machine for recording through a firewire audio interface and the b+rgled screen on the 15 is not near as good as the rgbled on the 16. The 15 has 95% color gamut compared to the 16s 125%. Im so disappointed because i really loved the xps16 and dont feel i would be near as happy with the xps15 even with the better specs

I can completely understand you.
You can try to get one of those SXPS 16 with the RGBLED panel. but I can only dissuade. The Delivery of the new ones is allready delayed and I wouldn't be willing to wait 2 more weeks just to hear from dell that the ordered pc is not available anymore.
And about the display no one can hardly tell how good it actually is before the real first review is published. According to dell technicians it features improved technology in contrast to the old RGB screen. They say that they have a better and more true-to-life colour reproduction. (Which is not a bad thing according to some users who were experiencing RGB panels which had a red cast.)

[NICKM1]

I can completely understand you.
You can try to get one of those SXPS 16 with the RGBLED panel. but I can only dissuade. The Delivery of the new ones is allready delayed and I wouldn't be willing to wait 2 more weeks just to hear from dell that the ordered pc is not available anymore.
And about the display no one can hardly tell how good it actually is before the real first review is published. According to dell technicians it features improved technology in contrast to the old RGB screen. They say that they have a better and more true-to-life colour reproduction. (Which is not a bad thing according to some users who were experiencing RGB panels which had a red cast.)

Ya your probably right. I can put up with the screen end even the new design as long as they make it worth my while ((good upgrades) but the firewire will be a big issue because i got this laptop for recording is there any way i can get around this with the xps15

[JohnnyFJohnsson]

Ya your probably right. I can put up with the screen end even the new design as long as they make it worth my while ((good upgrades) but the firewire will be a big issue because i got this laptop for recording is there any way i can get around this with the xps15

I hope that I'm right I actually wanted to order a SXPS 16 in the middle of October. Just before my sells agent told me about the new XPS models and that I should better wait for the new ones... I wanted the SXPS 16 with the RGB screen too and I hoped that the XPS 15 will get the same screen. But after I've read some more reviews of the old screen I'm hoping that the new technology really is an improvement over the old one and holds up to dell's promise

with your firewire problem. I am not sure but maybe there is an adapter for that with the USB 3.0. I had the same problem 3 years ago with my old desktop pc (also used for recording) and I've bought an external sound card to solve this problem.

[NICKM1]

I hope that I'm right I actually wanted to order a SXPS 16 in the middle of October. Just before my sells agent told me about the new XPS models and that I should better wait for the new ones... I wanted the SXPS 16 with the RGB screen too and I hoped that the XPS 15 will get the same screen. But after I've read some more reviews of the old screen I'm hoping that the new technology really is an improvement over the old one and holds up to dell's promise

with your firewire problem. I am not sure but maybe there is an adapter for that with the USB 3.0. I had the same problem 3 years ago with my old desktop pc (also used for recording) and I've bought an external sound card to solve this problem.

Ha i really dont listen to dells promises anymore. They have let me down too many times and treated me like a complete idiot. Im no expert with computers but i know enough so i wont get ripped off.

As for the external sound card are they expensive? I payed 300 for the interface already and really dont want to spend much more im far from a professional musician .

[JohnnyFJohnsson]

As for the external sound card are they expensive? I payed 300 for the interface already and really dont want to spend much more im far from a professional musician .

No, they are not highly expensive maybe around 100€
But I can't find a single one with firewire ports.

For what do you use that firerwire port in generall?

[NICKM1]

No, they are not highly expensive maybe around 100€
But I can't find a single one with firewire ports.

For what do you use that firerwire port in generall?

Well i just use it with the focusrite pro24 for recording guitar and vocals thats all really. Theres no way im buying a different interface i really like the one i have. I know i could get a usb interface but then the focusrite is left unused.

As you said maby theres some kind of firewire adapter for the usb 3.0 but i dont think there is im going to google that now actually. So have you ordered the xps 15 or do you already have it?

[JohnnyFJohnsson]

As you said maby theres some kind of firewire adapter for the usb 3.0 but i dont think there is im going to google that now actually. So have you ordered the xps 15 or do you already have it?

I have ordered it last week. Unfortunately because of the high demand for these things here in Germany my EDD is 3rd of December I hope it arrives early and maybe 1 or 2 weeks ahead of the sheduled date.