SXPS 1645 Discontinued - i7-820QM no longer supported on SXPS

PsychoGTI · 12-30-2009, 09:13 AM

This is interesting... a friend of mine just tried to order the SXPS with the i7-820 processor and got denied by Dell. Apparently, the 1645 has been fully discontinued, and Dell will no longer be placing the i7-820 processor in any SXPS form factor. They quoted that due to hardware and power issues as the reason behind discontinuing the 1645 (and replacing it with the 1647) and killing i7-820 support. The sales rep said the only offering will be the Studio series for the i7-820.

As a 1645 owner with the i7-820, this is kinda scary that this laptop has been discontinued this quickly as well as the offering of the 820 series chip. We ended up calling a second time, and another sales rep confirmed the same story.

Anyone get similar information from Dell on this? I'm also wondering if this is a "Dell Canada" thing...

Unreasnbl · 12-30-2009, 11:15 AM

The Dell site says:

Studio XPS 16
Stay Connected with Core i7, Wireless N and Bluetooth

but if you try to configure one, the only options are:

Intel® Core™ 2 Duo P8600 (3MB cache/2.4GHz/1066Mhz FSB) add $0
Intel® Core™ 2 Duo T9600 (6MB cache/2.8GHz/1066Mhz FSB) [add $175 or $5/month1]
Dell Recommended
Intel® Core™ 2 Duo P8700 (3MB cache/2.53GHz/1066Mhz FSB) [Included in Price]
Intel® Core™ 2 Duo T9900 (6MB cache/3.06GHz/1066Mhz FSB) [add $450 or $13/month1]
Intel® Core™ 2 Duo P8800 (3MB cache/2.66GHz/1066Mhz FSB) [add $50 or $1/month1]

jeffyen · 12-30-2009, 11:54 AM

Well, the US, Canada, Australia and Singapore Dell websites still sell the i7-820 1645s.

Just Mark · 12-30-2009, 11:56 AM

I just checked and I can still configure with the i7. It even recommends the 820QM as the processor of choice for $350 more.

winks2872 · 12-30-2009, 12:04 PM

I just called and could not get the 820... i smell a rat.

nk290 · 12-30-2009, 12:59 PM

Quote:

Originally Posted by PsychoGTI

This is interesting... a friend of mine just tried to order the SXPS with the i7-820 processor and got denied by Dell. Apparently, the 1645 has been fully discontinued, and Dell will no longer be placing the i7-820 processor in any SXPS form factor. They quoted that due to hardware and power issues as the reason behind discontinuing the 1645 (and replacing it with the 1647) and killing i7-820 support. The sales rep said the only offering will be the Studio series for the i7-820.

As a 1645 owner with the i7-820, this is kinda scary that this laptop has been discontinued this quickly as well as the offering of the 820 series chip. We ended up calling a second time, and another sales rep confirmed the same story.

Anyone get similar information from Dell on this? I'm also wondering if this is a "Dell Canada" thing...

You can still order both the 720 and 820 from both the US and Canada sites for dell.

PsychoGTI · 12-30-2009, 01:39 PM

Quote:

Originally Posted by nk290

You can still order both the 720 and 820 from both the US and Canada sites for dell.

Bizarre... It wasn't on the website earlier... that's why we called.

Quote:

Originally Posted by winks2872

I just called and could not get the 820... i smell a rat.

Hmmm... I agree, something strange is going on here...

fred2028 · 12-30-2009, 01:50 PM

Quote:

Originally Posted by PsychoGTI

This is interesting... a friend of mine just tried to order the SXPS with the i7-820 processor and got denied by Dell. Apparently, the 1645 has been fully discontinued, and Dell will no longer be placing the i7-820 processor in any SXPS form factor. They quoted that due to hardware and power issues as the reason behind discontinuing the 1645 (and replacing it with the 1647) and killing i7-820 support. The sales rep said the only offering will be the Studio series for the i7-820.

As a 1645 owner with the i7-820, this is kinda scary that this laptop has been discontinued this quickly as well as the offering of the 820 series chip. We ended up calling a second time, and another sales rep confirmed the same story.

Anyone get similar information from Dell on this? I'm also wondering if this is a "Dell Canada" thing...

Why would this scare you? It's just discontinued HW, not like your laptop will explode.

And 1645 will not be replaced by the 1647 because the -45 packs more processing power than the -47. It may be the next in line, but definitely not replacement.

Muscle Master · 12-30-2009, 01:52 PM

Sounds like Arrandale to me

fred2028 · 12-30-2009, 01:55 PM

Quote:

Originally Posted by Muscle Master

Sounds like Arrandale to me

Most likely is