S-XPS 1645 Throttling Info. and Updates

[famx]

Since you're an engineer, pray tell what's wrong with the motherboard? The burden of proof is on you to provide evidence beyond conspiracy theories that there's actually something innately broken with the motherboard or components in the system.

Heat and throttling are easy to point out and reproduce. What you're talking about is all unproven and sensationalized for effect.

Don't get me wrong but I do not get paid for to specifically pin point flaws in the overall design and hardware utilization.

I just paid a lot money for this laptop and expect working product not only per specification but especially by safety standards.

[Perdire]

HeH. I'm not really sure about the EOL concerning the SXPS 16. I'm not even sure there is going to be a refresh of the whole Studio XPS blend. Especially concerning the way they already killed off the SXPS 13. Because if you haven't noticed the 'gap', as it were, the distinguishing hardware that made Alienware products differ from the Studio products, has been getting smaller where it had been previously filled by the SXPS line. Otherwise whether they kill off the SXPS 16 is hard to say. The fact though they've continued the refresh the parts for the machine means it might be around for a while yet. . .

[n3verm0re]

Don't get me wrong but I do not get paid for to specifically pin point flaws in the overall design and hardware utilization.

I just paid a lot money for this laptop and expect working product not only per specification but especially by safety standards.

You missed the point of my question. Your statement above insinuates that the product you purchased is not working per specification "by safety standards." By what measure are you making that determination?

I certainly agree with you if you're talking about the original 90W adapter getting too hot. There'd be no argument from me there. What I'm challenging is the assertion AS FACT that there's some inherent flaw in the motherboard or other components in their ability to handle power. Questioning whether this is the case is perfectly reasonable... but assuming it to be true without actual evidence reeks of conspiracy.

[zimmyntrn]

Guys this does not belong in the throttling forum - post this stuff in the regular XPS 16 owners forum please. The moderator has been deleting pages and pages from here lately. Don't get this thread shut down, until everyone is happy with the throttling issue, although I think many people are.

[atlstang]

You missed the point of my question. Your statement above insinuates that the product you purchased is not working per specification "by safety standards." By what measure are you making that determination?

I certainly agree with you if you're talking about the original 90W adapter getting too hot. There'd be no argument from me there. What I'm challenging is the assertion AS FACT that there's some inherent flaw in the motherboard or other components in their ability to handle power. Questioning whether this is the case is perfectly reasonable... but assuming it to be true without actual evidence reeks of conspiracy.

because the limit from the AC side is now 110w, and we seem to be ignoring those who still show hints of throttling. If dell wanted this issue to be over theyd open it up like every other laptop out there, but they didnt. and its limited to 110w now.

Its no conspiracy theory there. You are free to come to your own conclusion though, but if your going to fight this id suggest becoming the engineer and proving it.

IMO this threads about throttling, some users have shown hints of throttling in some games. but no one wants to investigate it any as those who were concerned and didnt like the fix returned their laptops. If there is no interest anymore, into properly investigating the affects of the new 110w limit. let this thread die. or start another one about heat etc.

[famx]

You missed the point of my question. Your statement above insinuates that the product you purchased is not working per specification "by safety standards." By what measure are you making that determination?

I certainly agree with you if you're talking about the original 90W adapter getting too hot. There'd be no argument from me there. What I'm challenging is the assertion AS FACT that there's some inherent flaw in the motherboard or other components in their ability to handle power. Questioning whether this is the case is perfectly reasonable... but assuming it to be true without actual evidence reeks of conspiracy.

I won't go into details all I can say to you and hope you fill the blanks that laptop specification and safety standards are two different things and will grade them both with letter C if not D at this point.

[renzska]

That'd be cool. I'd like to see a second user verify they see downclocking at 84 without Rivatuner. Not so much concerned what it's doing with Rivatuner enabled.

From my logs at S-XPS 1645 Throttling Info. and Updates you can see that at about 83C-84C without RivaTuner is the point at which my GPU is throttled from 675MHz to 300 MHz.

This is in a room with ambient temperature of 69F and without using a notebook cooling pad.

Looking forward to what you find out from the engineers as I'm very tempted to apply AS5 and use a notebook cooling pad to see what happens.

Thanks Bill,

John

[Perdire]

It would be good if you sent it via private message too, I think, Renzska.

[gstboy]

Well it is a sad day. After months of waiting and reading every last post on this thread and the previous one (man has that been a time consuming process!), I have at last made the final decision to return my and two other 1645's that we own and order the latest HP Envy's.

I own a small-medium sized business (70 staff) and have personally used Dell laptops for 5+ years and we have used Dell gear throughout the company (laptops, desktops and servers). Prior to this laptop I absolutely swore by Dell and recommended them to all my friends. Every bit of Dell kit throughout the company to date has functioned pretty much flawlessly.

We ordered three of these machines for senior management, waited for ages for them to turn up and then waited another few months hoping desperately for a full fix for all the issues (cpu & now gpu throttling, regular crashing, screen problems, problems with the heat vent etc). But unfortunately today I decided its time to swallow my pride and go the HP Envy route.

How were you able to initiate a return? Were you within the 21 day period. I've tried to do this and was denied because I fell outside the 21 day period. I've had it since December 21. I waited for the A07 and I am not getting the same success with throttling as others are claiming here. Am I SOL on this?

[nyknicks8]

How were you able to initiate a return? Were you within the 21 day period. I've tried to do this and was denied because I fell outside the 21 day period. I've had it since December 21. I waited for the A07 and I am not getting the same success with throttling as others are claiming here. Am I SOL on this?

Call your credit card company and tell them the product sold was not as advertised and you were promised a fix that didn't help. They'll file a chargeback on your behalf and you'll get ur money back.