S-XPS 1645 AC Power Throttle Issue Investigation

[n3verm0re]

So you believe there isn't actually a slim variant of the PA-13?

[gaah]

There's also a 150-watt model. That's marketed for the Alienware M15x, though it's compatible with the XPS 1645 if I'm not mistaken.

[max420]

n3verm0re: that's correct, one of the slim cords i found on ebay had a slim pic, but under dell part number, i found a number thta matched one of the part numbers for the brick they sent me.

i would love to be wrong, and if someone has a slim adapter more than 90W, give me the part number. ^^

[Zlog]

Ding ding ding i think we have a winner.

Also, I seem to stand utterly corrected. As promised, I was wrong about it being a software/power management bug.... and I'm totally blown away that Dell would not notice this as a possible issue. Something more to add to my complaint.

I'm going to call it in and get mine on order.

[Zlog]

I've updated the first post with links to the new information and a statement for any newcomers letting them know that they need to take action.

Hows it look?

[atlstang]

I ordered a powersupply off of ebay that had the slim picture. So ill see when i get it in. PA-4E i hope its one that works. ill let ya guys know when i get it.

zlog im glad ya stuck with your guns there. Its how things get figured out. i wouldnt say there isnt bugs in the power management stuff either as there was some oddness suggesting so in testing if i remember right.

Im just glad we have a solution for our high dollar laptops, yet oversight at dell is somewhat concerning. ill be getting my adapter replaced when i get my laptop in as well hopefully.

[skypx]

Originally Posted by Zlog

I've updated the first post with links to the new information and a statement for any newcomers letting them know that they need to take action.

Hows it look?

Looks good Zlog. I would like to thank all involved for finding a working solution. Hopefully Dell will start sending out the 130W adapters with new Studio XPS 1645 purchases.

[max420]

Originally Posted by atlstang

I ordered a powersupply off of ebay that had the slim picture. So ill see when i get it in. PA-4E i hope its one that works. ill let ya guys know when i get it.

this is my concern:

Dell Part Numbers: PA-4E, X408G, 330-1829, D232H, 330-1830

http://accessories.us.dell.com/sna/p...&mfgpid=198276

and this is from the page, and the cord they sent me.

Manufacturer Part# : X408G | Dell Part# : 330-1829.

Dell part number 330-1829 is the PA-13 huge brick i have. that's why i think all these cords are the same big one.

[Zlog]

Well we're starting the bullsht again, as 3 times in a row I've been hung up on while getting transferred to the "right department"

Wow, Just wow.

Is there a special number I call for the reps that dont hang up on me?

[ikjadoon]

Ridiculous...

I'm too tired to call Dell and try to cut through their BS for a third time. When I get my call on Monday from the "Senior Support Representative", I'm showing him this thread and that's it. I'm done benching, done whining, done convincing. That pal better get me an adapter and soon.....lol.