*XPS M1730 Problems/Dell Replacement Issues*

[Kade Storm]

Vorpalchicken has nailed it on the head. You are going to have most luck getting through to someone in an actual office here in UK.

As NickBarbs said, you'd be wise to take the refund. You've got a good chance at getting a mildly used M1730 with 8800s for that price with warranty. I got a great deal myself. Better yet, you could go for a more stable reliable laptop by adding a few extra hundred. Toshiba X505 or the Alienware M15x.

Meeowth,
He wouldn't be the first one. I got my replacement laptop before sending the old one back, ditto for a lot of other M17x owners.

[GadgetBoi]

Meeowth,
He wouldn't the first one. I got my replacement laptop before sending the old one back, ditto for a lot of other M17x owners.

Right on, My invoice states I have 10 days to return the M1730 after I receive the M17x.

[Photolysis]

So you got an m17x without having to send in the m1730 first?

Yeup, though they tried to get me to send the M1730 back first. I told them I needed to copy stuff off it, and they agreed to pick it up after the M17X arrived.

[Phlibbit]

Yep, exactly. And for what it's worth, I still haven't sent back my M1730 yet. And it's a good thing too, because my M17x shut itself off after the tech installed that faulty GPU. I guess I could take it out myself, but I'm not sure if I want to do anything to it after that happened...I'll just let the tech take care of it. I would've sent the M1730 back by now, but it's finals week at school for me and I absolutely can't be without a working computer for another week, period.

[projekt1]

Another failed attemp at trying to get dell to give me the extreme processor. Yesterday my case owner said they sent the request to replace the video card and processor for the 260m sli and extreme processor. I call today and they say that they will not give me a extreme processor beacause the t9800 is better than the original extrme processor I had. The tech said it had been escalated to higher but that the same info was given to him from them. Im going to keep fighting with them hopefully they budge sometime. 38+ days without a laptop although I do have an order number in production. Still cant believe how much you have to nagg and beg to get what is rightfully yours.

[meeowth]

Get technical and remind (tell) them that the t9800 does not have an unlocked multiplier, which is what defines an extreme processor, not it's HZ.

The dell supplied bios totally let it go in excess of 3 GHZ, which is provably higher than the t9800.

[BatBoy]

Get technical and remind (tell) them that the t9800 does not have an unlocked multiplier, which is what defines an extreme processor, not it's HZ.

The dell supplied bios totally let it go in excess of 3 GHZ, which is provably higher than the t9800.

Agreed - this is your argument.

[projekt1]

Thats great ammunition your provideding meeowth. Im currently on hold and am goin to try with that info. Is there anything else I can throw at them technically about the processor and video cards?

[meeowth]

I've now been told that the people who can get me a new (non-refurb) system replacement are working out my specs, and I am to use the box it comes in to send the 1730 back, so no messy sending in my current laptop to deal with

The me of one week ago would be elated at this point. The me of one week later cynically fears it will become a m16 at the last moment.

[meeowth]

Thats great ammunition your provideding meeowth. Im currently on hold and am goin to try with that info. Is there anything else I can throw at them technically about the processor and video cards?

About the graphics card: They may tell you that the 260 has twice the memory and therefore twice the power. This is not true, the 8800 has, for instance, 96 cuda cores while the 260 has 112 cores. 2 8800s in sli therefore have 192 cuda cores total, which is almost double a single 260.

These numbers continue across most of the specs of the 8800s and the 260, Clock speeds etc.