===> The Official Studio XPS 1640 Owner's Thread<===

[galgalisandeep]

Yeah it's nice how fast they refund everything. I just bought a QX9200 processor off ebay and I'm crossing my fingers and hoping the SXPS 16 bios recognizes it. Otherwise I'll be out nearly $300

I hope it works.My fingers crossed too
You Post that its working fine and its me next doing the same

Hey Joker,Thanks,I appreciate u to bell the cat
Waiting for results
SXPS 16,ATI 1gigs gpu.........Man,Life..z gonna Rock!!

[rpg-XPS]

I am excited to see the new 4670 upgrade as well, but I stand by my original comment about some people encouraging others to return their perfectly functional laptops. It's one thing to not order the laptop and wait (which is what I am doing), it's a completely different thing to order the laptop with the intention of returning it after playing with it for a few weeks. That is just abusing the system. Then again, I guess it's Dell's fault for not enforcing the 15% restocking fee.

Anyway, I will order mine (and keep it) once the new 4670 comes out.

I agree. That's not fair. In my case, I cancelled the order before it even moved to the "Laptop being built" stage but if I did receive the laptop, used it and then returned it within 3 weeks, I would be prepared to pay a 15% re-stocking fee. I would also factor that 15% loss into whether it would be worth it going ahead with the refund and waiting for the updated spec system, or keeping my existing system. But as you said, as Dell don't seem to enforce the restocking fee, people are given the oppurtunity to abuse the system.

One thing that has really confused me though is Dell's reasoning behing listing the compatibility of the 4670 in the BIOS update information. Surely, as no SXPS 16 has this configuration worldwide, there is no benefit in releasing this information to the public? Should they not have kept this information internal for the time being?

[hotfusion]

If Dell lets people return it without penalty, why do you care so much? Do you have some sort of personal stake in Dell or are you a stock holder? If the answer is no to both questions, then you need to get a life and stop worrying about what others do. Besides it's Dell's fault for being so shady about hardware updates, especially ones coming in the near future. It wastes their money and people's time. Nobody wants to drop >$1000 and see it trumped by something twice as powerful a month or two later. You had the benefit of timing and information available to hold off on purchasing the SXPS, not all of us were in that position when we ordered our original laptops, so get off your high horse.

No, I don't have any personal stake in Dell, and Yes, I do have a very nice career and a very fulfilling life. I care about what other people do because I am a decent human being and a responsible citizen. Therefore, I try to do my part to stop people from abusing the system. Of course, you can disagree and you can still do whatever you want, but I would like to believe that there are people understand my position.

[5150Joker]

No, I don't have any personal stake in Dell, and Yes, I do have a very nice career and a very fulfilling life. I care about what other people do because I am a decent human being and a responsible citizen. Therefore, I try to do my part to stop people from abusing the system. Of course, you can disagree and you can still do whatever you want, but I would like to believe that there are people understand my position.

We operated within the rules, your claim that we didn't has no factual basis at all. What you are doing is trying to impose your nonsensical beliefs on other people. If Dell felt their system was being abused, they'd have imposed a 15% restocking fee on everyone. I returned my laptop within the first week I owned it, why should I have to pay a penalty on something I tried to refuse shipment on before it even arrived?

[tiduspr]

I am excited to see the new 4670 upgrade as well, but I stand by my original comment about some people encouraging others to return their perfectly functional laptops. It's one thing to not order the laptop and wait (which is what I am doing), it's a completely different thing to order the laptop with the intention of returning it after playing with it for a few weeks. That is just abusing the system. Then again, I guess it's Dell's fault for not enforcing the 15% restocking fee.

Anyway, I will order mine (and keep it) once the new 4670 comes out.

I am someone that frowns upon systems being abused as well, but see, Dell has what it calls a Total Satisfaction Return Policy.

Before I ordered the pc i chatted for a long time with a Dell Rep, and i saved the convo on a txt file just in case i would have any trouble returning the PC. This was about 2 months ago and i asked him if he had any info concerning the rumours about a 4670 gpu that might be included in the studio xps 1640. After verifying for a while he told me:

"well, we dont have any info on that at the moment but since it is a dedicated card, you could just upgrade it afterwards if you want to"

so, i bought the pc thinking that if it was going to be released later with a new video card id be able to upgrade it on my own.

Others on this thread (quite a few pages back) called and asked the same question and they got the same answer, until somebody eventually opened the laptop up and we then found out, it wasnt possible to change the card, as it was soldered.

So I just decided to return it and wait for the new GPU. And, even if this wasn't a valid reason, the return policy is there. Why should we not use it. If someone's intention is buying the same PC but with the upgraded GPU, why should they have to stick to the worse specs if they're still within the period where they can return it?

I'm sure Dell has their policies, and their reasons for them. But im sure that if they just up front told us "the 4670 gpu will be released on X date" then it would save both them and us, time and money.

Then again, maybe its only us who know about this... Probably the majority of people that buy these pcs are not aware that a new gpu "might" be coming out soon and are perfectly happy with their purchase.

I'm just glad that this forum is around, so that I at least feal that I'm making an informed purchase. Once i have this pretty laptop in my hands again, with a better video card, i will be a very, very happy man.

[warhead56k]

We operated within the rules, your claim that we didn't has no factual basis at all. What you are doing is trying to impose your nonsensical beliefs on other people. If Dell felt their system was being abused, they'd have imposed a 15% restocking fee on everyone. I returned my laptop within the first week I owned it, why should I have to pay a penalty on something I tried to refuse shipment on before it even arrived?

No, you're the one who needs to get a life and stop being so selfish. YOU'RE the one wasting your own time by obsessing over the laptop to the point of ordering it and returning it weeks later. The reason that people are against brats like you is because you're taking valuable resources away from others. Have you ever thought that your antics could've caused someone else's order to be backordered, with the person having every intention to keep the laptop, and genuinely needed a new laptop asap? If not that, do you not realize that your used laptop is probably going to end up as a "refurbished" laptop when it otherwise could've been sold as new? Even worse, what if Dell had a policy where a laptop returned within a week is still considered new, and someone else unknowingly ends up buying YOUR used laptop for full price? If that had happend to you, wouldn't you be pissed?

You are the one who needs to get off your horse. Just because Dell doesn't enforce their restocking fee policy doesn't mean that it is okay to abuse the system.

[jamal33]

Here's my theory. Dell will annouce the upgraded GPU with tomorrows' studio xps 1640 (Dell 10 days of Deals) promotion. we should keep an eye on it.

[5150Joker]

No, you're the one who needs to get a life and stop being so selfish. YOU'RE the one wasting your own time by obsessing over the laptop to the point of ordering it and returning it weeks later. The reason that people are against brats like you is because you're taking valuable resources away from others. Have you ever thought that your antics could've caused someone else's order to be backordered, with the person having every intention to keep the laptop, and genuinely needed a new laptop asap? If not that, do you not realize that your used laptop is probably going to end up as a "refurbished" laptop when it otherwise could've been sold as new? Even worse, what if Dell had a policy where a laptop returned within a week is still considered new, and someone else unknowingly ends up buying YOUR used laptop for full price? If that had happend to you, wouldn't you be pissed?

You are the one who needs to get off your horse. Just because Dell doesn't enforce their restocking fee policy doesn't mean that it is okay to abuse the system.

Wow talk about making a lot of ASSumptions. I bought my system via Dell Outlet (it was a refurb..oh the irony) and before I even received shipment, I asked Dell to cancel my order. They told me to go ahead and accept it and then ask for a return once it got here which I did. I don't view that as an abuse of a return policy. And your hypothetical scenario doesn't exist, so why make such an inane argument? Even if I had bought the system brand new, used it for two weeks and returned it, I would have been within my right to do so under Dell's policy. Who the hell are you to tell anyone what to do?

[poison7fl]

Don't bother arguing with 5150Joker, he knows it all.

He has it all, and his stuff is better than yours.

He has nothing but time on his hands to argue with people on the 'net, so just ignore him, someday he will get a job, move out of his parents basement, and just go away.....

[5150Joker]

Don't bother arguing with 5150Joker, he knows it all.

He has it all, and his stuff is better than yours.

He has nothing but time on his hands to argue with people on the 'net, so just ignore him, someday he will get a job, move out of his parents basement, and just go away.....

That's funny, I'd be willing to bet I've got a much better career than you. And yes, I am right.