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View Poll Results: DELL laptop delivery turnaround

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  • Was delivered On date

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  • Was delivered before the said date

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  • what the hell is taking so long?

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  1. #11
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    Default Re: L502X delivery in tamilnadu,india

    Quote Originally Posted by abhaykant View Post
    I ordered a xps 14 from dell website on 21 march 2011. After one week my CSR called me and said that XPS 14 is having some trouble with the configuration you have chosen.So he offered me a new XPS 15(l502x)
    Previous configuration
    1. l401x
    2. intel core i7 740qm
    3. 6gb DDR3
    4. 500gb HDD
    5. 2GB Nvidia geforce 425m
    6. 14" WLED SCREEN

    NEW Configuration
    1. l502x
    2. intel core i7 2630qm (2 generation)
    3. 6GB DDR3 RAM
    4. 750GB HDD
    5. 2GB Nvidia Geforce 540M
    6. 15" WLED screen
    7. 2.1 Sound system

    Then it got canceled and i called my CSR he said"There was a shortage of parts." and they rebooled my order.
    Now the Status is showing "Work In Progress".
    Since this has been introduced only a few weeks back it is going to take time,
    I am just hoping that mine reaches without any issues with any parts, then it is going to be another wild goose chase to get a replacement of the lappy or the part .....crossing my finger and too eager to wait for my system
    XPS L502X (Silver with Aluminium): 2nd generation Intel® Core™ i5-2410M processor 2.30 GHz | JBL 2.1 Speakers | 2.0MP, H.264 Camera | 15.6" (39.6cm) HD (1366x768) WLED display with TrueLife | 6GB 1333MHz DDR3 SDRAM (1 x 2GB + 1 x 4GB) | 1GB NVIDIA® GeForce® GT 525M graphics with Optimus | 500GB 7200RPM Hard Drive | 6 cell Battery

  2. #12
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    Default Re: L502X delivery in tamilnadu,india

    Quote Originally Posted by abhaykant View Post
    I ordered a xps 14 from dell website on 21 march 2011. After one week my CSR called me and said that XPS 14 is having some trouble with the configuration you have chosen.So he offered me a new XPS 15(l502x)
    Previous configuration
    1. l401x
    2. intel core i7 740qm
    3. 6gb DDR3
    4. 500gb HDD
    5. 2GB Nvidia geforce 425m
    6. 14" WLED SCREEN

    NEW Configuration
    1. l502x
    2. intel core i7 2630qm (2 generation)
    3. 6GB DDR3 RAM
    4. 750GB HDD
    5. 2GB Nvidia Geforce 540M
    6. 15" WLED screen
    7. 2.1 Sound system

    Then it got canceled and i called my CSR he said"There was a shortage of parts." and they rebooled my order.
    Now the Status is showing "Work In Progress".
    You are still better off than me. I order a Dell XPS L501x back on the 24/02/11 which had an EDD of 14/03/11 after 2 weeks of status "work in progress" got cancelled because of a lack of parts. Then I had to wait for another 2 weeks for the system with a similar configuration to become available to reorder the system. Finally only got my system (XPS L502x) confirmed on 1/4/11 with an EDD of 18/4/11. Hoping it gets here this coming week.

  3. #13
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    Default Re: L502X delivery in tamilnadu,india

    Got call from dell today, informed me that manufacturing is done and the lappy is being shipped this evening on express delivery :-) , woooo hoooo........ The status has been changed to manufacturing build complete and EDD set as 04/18..... Just waiting to lay my hands on it ;-)
    XPS L502X (Silver with Aluminium): 2nd generation Intel® Core™ i5-2410M processor 2.30 GHz | JBL 2.1 Speakers | 2.0MP, H.264 Camera | 15.6" (39.6cm) HD (1366x768) WLED display with TrueLife | 6GB 1333MHz DDR3 SDRAM (1 x 2GB + 1 x 4GB) | 1GB NVIDIA® GeForce® GT 525M graphics with Optimus | 500GB 7200RPM Hard Drive | 6 cell Battery

  4. #14
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    Default Re: L502X delivery in tamilnadu,india

    @vishnukumar Lucky you. My status still shows no signs of change. Let me know when you get it.

  5. #15
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    Default Re: L502X delivery in tamilnadu,india

    Quote Originally Posted by vishnukumar View Post
    Got call from dell today, informed me that manufacturing is done and the lappy is being shipped this evening on express delivery :-) , woooo hoooo........ The status has been changed to manufacturing build complete and EDD set as 04/18..... Just waiting to lay my hands on it ;-)
    Sorry about the INFO, apparently it will be sent for clearance this evening, The contact number given was my bro's.....so I don't know what that means,could be the testing and installing phase or something :-)
    XPS L502X (Silver with Aluminium): 2nd generation Intel® Core™ i5-2410M processor 2.30 GHz | JBL 2.1 Speakers | 2.0MP, H.264 Camera | 15.6" (39.6cm) HD (1366x768) WLED display with TrueLife | 6GB 1333MHz DDR3 SDRAM (1 x 2GB + 1 x 4GB) | 1GB NVIDIA® GeForce® GT 525M graphics with Optimus | 500GB 7200RPM Hard Drive | 6 cell Battery

  6. #16
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    Default Re: L502X delivery in tamilnadu,india

    @vishnukumar has your order status changed since? have you been tracking it via bluedart?

  7. #17
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    Default Re: L502X delivery in tamilnadu,india

    Quote Originally Posted by Crhysis View Post
    @vishnukumar has your order status changed since? have you been tracking it via bluedart?
    No change post the last one, dunno what clearance means, it is yet to be shipped is my guess..... now the wait begins again, tomorrow's state election so everything or mostly everything closed and again day after tomorrow' statewide public holiday...so again calming myself from going insane
    XPS L502X (Silver with Aluminium): 2nd generation Intel® Core™ i5-2410M processor 2.30 GHz | JBL 2.1 Speakers | 2.0MP, H.264 Camera | 15.6" (39.6cm) HD (1366x768) WLED display with TrueLife | 6GB 1333MHz DDR3 SDRAM (1 x 2GB + 1 x 4GB) | 1GB NVIDIA® GeForce® GT 525M graphics with Optimus | 500GB 7200RPM Hard Drive | 6 cell Battery

  8. #18
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    Default Re: L502X delivery in tamilnadu,india

    I know exactly what you are going through. I've spent almost 2 months in anticipation of this laptop. Last time I was at this stage my order got cancelled. Now the sales rep isn't answering my calls. This not knowing when you will actually get the laptop, really does drive one insane. The fact that there are 2 holidays and a state election before the 18th can't help our situation. I think we will be lucky if we get it on the 18th.
    Dell XPS 15 L502x: 2nd Gen Intel Core i7-2630QM processor 2.00 GHz (Turbo Boost 2 upto 2.90 GHz) | 15.6" FHD (1920x1080) | 4GB RAM | 2GB NVIDIA GT 540M graphics | 750GB 7200RPM HDD | 6 cell Battery
    [/COLOR]

  9. #19
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    Default Re: L502X delivery in tamilnadu,india

    Quote Originally Posted by Crhysis View Post
    I know exactly what you are going through. I've spent almost 2 months in anticipation of this laptop. Last time I was at this stage my order got cancelled. Now the sales rep isn't answering my calls. This not knowing when you will actually get the laptop, really does drive one insane. The fact that there are 2 holidays and a state election before the 18th can't help our situation. I think we will be lucky if we get it on the 18th.
    yeah thats true... can only wait cant really do anythin at this stage
    XPS L502X (Silver with Aluminium): 2nd generation Intel® Core™ i5-2410M processor 2.30 GHz | JBL 2.1 Speakers | 2.0MP, H.264 Camera | 15.6" (39.6cm) HD (1366x768) WLED display with TrueLife | 6GB 1333MHz DDR3 SDRAM (1 x 2GB + 1 x 4GB) | 1GB NVIDIA® GeForce® GT 525M graphics with Optimus | 500GB 7200RPM Hard Drive | 6 cell Battery

  10. #20
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    Default Re: L502X delivery in tamilnadu,india

    Just spoke to my Dell sales rep. my build is complete and pending customs clearance.

    Dell site still does not reflect this (the change will reflect on Dell.com tomorrow)

    Once customs is cleared he said I can track it via bluedart.com (should also to be able to track from tomorrow. Customs clearance might take longer coz today is a holiday so more items for clearance tomorrow)

    If it does show on bluedart tomorrow morning he said it will be delivered by Thursday evening (assuming no holdups on the way. Normally takes appx. 2 days to deliver)

    But he said I can definitely expect it by Saturday, worst case scenario by early next week.

    After all that I'm not sure if that call was helpful at all coz I'm pretty much where I was all along... still waiting...

    @vishnukumar I'm guessing that since your machine went for clearance yesterday you will get yours a day earlier.
    Dell XPS 15 L502x: 2nd Gen Intel Core i7-2630QM processor 2.00 GHz (Turbo Boost 2 upto 2.90 GHz) | 15.6" FHD (1920x1080) | 4GB RAM | 2GB NVIDIA GT 540M graphics | 750GB 7200RPM HDD | 6 cell Battery
    [/COLOR]

 

 
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