Dell Laptop Order Stages Wiki

[silentnswift]

my order just went from In Production - Building to In Production - Kitting. Has this happened to anyone else before? I'm hoping its not because of the 9 cell battery shortages.

[wgregory88]

my order just went from In Production - Building to In Production - Kitting. Has this happened to anyone else before? I'm hoping its not because of the 9 cell battery shortages.

This sometimes happens when the production facility is training new workers. They'll select a laptop from the assembly line and take it apart, then reassemble it. Typically it can take up to 2 weeks for the training to be completed and because the inventory system is automated the status of the build may revert back and forth between the kitting and building stages. Generally if your laptop was selected as the training tool, then this could delay your shipment a couple of weeks. Nothing to be alarmed about though.

[silentnswift]

This sometimes happens when the production facility is training new workers. They'll select a laptop from the assembly line and take it apart, then reassemble it. Typically it can take up to 2 weeks for the training to be completed and because the inventory system is automated the status of the build may revert back and forth between the kitting and building stages. Generally if your laptop was selected as the training tool, then this could delay your shipment a couple of weeks. Nothing to be alarmed about though.

Thanks for the info. However, I don't think thats the case. Now my order has jumped from the kitting stage to the testing stage, so I'm guessing its moving along forward? Sorta weird for them to do that

[wgregory88]

I just made that up. But that scenario wouldn't surprise me.

[silentnswift]

Lol, with the recent chaos of the orders with 6 cell batteries, wouldn't surprise me either.

[d4nz0r]

I just made that up. But that scenario wouldn't surprise me.

Lol thanks for the laugh, that was great.

[chunkysaj]

I Ordered my laptop in the UK on 21/06/2008, and it went into the pre-production stage on the same day and it is still in the pre-production stage 7 days on. Does anyone know approximately how long it takes them to start building the thing?

Specs:
Dell XPS m1530
Intel core 2 duo 1.83GHz
Nvidia 8400GS
160GB 5400RPM hard drive
2Gig ram
6 cell battery

[rated12345]

preproduction shouldnt take more than a day...

[chunkysaj]

preproduction shouldnt take more than a day...

That's not very reassuring. I emailed their small business customer services. I'll see what they say.

[mattocs]

I'd call. That seems to happen when they can't confirm billing information or something.