Quantcast plugged in but not charging e6500

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  1. #1
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    Default plugged in but not charging e6500

    my battery aint been charging for a few days iv noticed i just done fresh install yesterday still no joy any ideas what could fix this

    im sure im on the latest bios could i try flashing it again ?

  2. #2
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    Default Re: plugged in but not charging e6500

    Have you accidentally pressed Fn+F2 which disables the charging (but this normally resets at the next reboot)?

    Try pressing Fn+F2 again.

    John

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    Default Re: plugged in but not charging e6500

    hi john no mate iv not done that i use that function often to preserve my main battery but iv tried toggling it on and off to no avail

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    Default Re: plugged in but not charging e6500

    What does the battery info module of RMclock show?

    What is the battery charge status (% of capacity) and is the charge rate zero or something very small?

    Does the battery recharge when the computer is switched off?

    Did you try removing and replacing the battery?

    John

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    Default Re: plugged in but not charging e6500

    tried removing and replacing battery no change , doesnt charge when its powered of in suspend or complete shutdown

    rmclock reports that its at 24% just like window charge rate and time left say not applicable

    very strange i doubt thye battery or chargerr could be knackered alreadyim sure its bios or something

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    Default Re: plugged in but not charging e6500

    Ummm... If the PSU will run the computer (try both with and without battery) but won't charge the battery even when the computer is off then my suspicion falls on the power board in the computer.

    Does the Dell BIOS level diagnostics (press F12 at the BIOS screen) include anything for checking this?

    John

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    Default Re: plugged in but not charging e6500

    got fed up with the test when it was going through the memory test everything prior to that passed fine i will give it a full run through later today as i have some stuff to do right now and will be going out shortly

  8. #8
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    Default Re: plugged in but not charging e6500

    tried the latest control point system managere and bios still no joy im about to run the battery flat an leave it out of the laptop for 10 mins and unplug the charger see what happens this is unacceptable for a 1430 odd quid machine

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    Default Re: plugged in but not charging e6500

    thats the battery completely flat and no joy think im going to have to phone the customer service see what can be done about it

  10. #10
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    Default Re: plugged in but not charging e6500

    My diagnosis is a dead power supply.

    I normally travel with two. If you fancy having a second one and have the Intel GPU then this should work fine. I got one last week. It's not quite as small as the Dell 65W travel PSU but it is half the price.

    John

 

 
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