Dell Inspiron N5010 Integrated Webcam Problem

shuja · 01-26-2012, 11:30 AM

Dear Friends,

I have bought Dell Inspiron N5010 Core i3. Windows 7 is installed but i am facing a problem my integrated webcam is not working. i have searched lots of forums but couldnt find the answer.
I have installed Dell Webcam central but its also not working neither it is showing in device manager. Please guide me so that i can use my integrated webcam.

Tsunade_Hime · 01-26-2012, 11:59 AM

Well if your webcam doesn't show up...it's probably defective? Call up Dell for warranty repair..

shuja · 01-31-2012, 01:28 PM

No its not a hardware problem. My brother had this laptop and he never used its webcam since purchase. now i need to use it. but its not showing. am sure its not a hardware probem

Tsunade_Hime · 01-31-2012, 01:58 PM

...If device management doesn't see the device than it is a hardware issue...if it shows up and driver installed and Dell Webcam Central doesn't see it then you have a software issue. Unless you want to reseat the cable yourself (not terribly difficult on new Inspirons, remove bezel, LCD and check LVDS/webcam cable), your best bet is to call up Dell.

shuja · 02-06-2012, 11:53 AM

Please tell me how to reset my webcam cable.

Tsunade_Hime · 02-07-2012, 11:42 PM

Dell Webcam Service Manual URL. Follow the instructions carefully. Good luck.

shuja · 04-12-2012, 06:44 AM

Can any one tell me this process through Video or Step by Step Photos ???
Please help me out .... Dell is not helping :s