Random freezing(white screen for 30-60secs) on 15R

[jojo_angelov]

I have the same issue. My laptop n5010 freezes randomly for 30sec to 1 min. I have noticed that specificallly when I am on battery, the Windows login freezes. Problem is that it doesn`t get fixed until I restart the laptop. Otherwise, the laptop freezes randomly during the day but it doesn`t give me a white screen, just unable to click on anything. I have a 300 gb hd

[mrgiba]

Same problem with me. Even installing the latest drivers and the latest bios firmware from dell website, the problem went on. My last attempt was to uninstall the SATA controller and leave Windows 7 install a similar driver automatically. So far, so good: no freezing problem up to now

[mrgiba]

Yikes, it was going too well... Freezing came back yesterday.
And probably because I have the default driver, the error message logged in Event Viewer regarding an error in \Device\Ide\IdePort0 controller.

So, any hope is it a hardware problem ? My hard disk is a Seagate ST9500325AS

Thanks

[martinfrank]

It is very unlikely a hard disk issue. Your disk is a Seagate, mine is a Toshiba.

I too had problems with the Windows 7 default driver.

I have less problems with the latest Intel Rapid Storage Driver. In fact I haven't had any problem in 3 weeks. I always use my laptop plugged in.

I recommend you upgrade to the latest Intel Rapid Storage Driver and see if this helps. First with the laptop plugged in, then on battery.

[weirdload]

hi everyone. i too have an inspiron n5010 with the same issue. my problem has an added dimension, as i am a musician and use the laptop to play backing tracks. whenever the freeze happens my track stops playing and i'm left standing onstage in silence with a dance floor full of people staring at me. this is causing me an enormous amount of stress. i have read all the above comments with great interest and was wondering if any of you guys have had any success? i have tried everything! updated the bios to A12, installed all the intel drivers, i've tried 32 and 64 bit windows 7, etc. most recently i've installed the intel rapid storage utility, but i'll have to wait and see if it happens again. has anyone tried changing the hard drive mode in bios from AHCI to ATA and reinstalling windows? any other successes? please help! i'm DESPERATE!

[Manew]

I tried but it gave me Blue screen of death. The DELL technician told me my hard disk doesn't support it.

It is a compatibility problem between Hard disk and Windows. : /

[vukis]

Let me join the club. So what`s the update for the problem? I am experiencing this freezing average 1 time per day or two days for the past 10 months! At first when I bought n5010 i experienced clicking HDD sounds those sounds were a lot more frequent than this freezing. I even created thread in dell forums. Clicking sound problem disappeared after dell service changed HDD to TOSHIBA_MK6465GSX. But those hickups started. I can live with this problem, because it happens pretty rarely, but if somebody knows a fix it would be better not to have this problem.
Things i have done so far:

• Updated BIOS to A15
• Tweaked registry following this article

* Event viewer shows: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

[vukis]

Originally Posted by buddey

I have been trying to fix this problem on a 15R (core i5) with 640gb Toshiba hd for months. <...>
Reinstall latest intel chipset drivers (run intel inf update utility with /overall argument)

This helped me! Thank you! No more problem for almost a month!