Buying from Dell outlet..

[gothalo]

If I buy a Studio 15 from the Dell Outlet, and it's a previously ordered item, does it come with all the things that would come with it as if I bought it from Dell Home? I'm talking about all the setup discs and such.

Also, does Dell include the Vista OS disc with previously ordered items?

Thanks!

[Hep!]

It does, but last time I ordered from Dell Outlet my owner's manual was in some other language. Though Dell was happy to ship me an english one.

[gothalo]

Thankss Hep!!

Does it also come with the Vista OS cd?

[eoplocust]

it should come with it. if not giv them a call. . wow dells one of the last of a dying breed of companioes who have no problem giving you a hard copy of what you paid for

[gothalo]

I have another question. Where do you get a media remote? Is it only through Dell Home? I can't get it through the Outlet?

[eoplocust]

ebay might have it also

[gothalo]

Ok I was just wondering.

Thanks.

[Jaycee8980]

Originally Posted by eoplocust

it should come with it. if not giv them a call. . wow dells one of the last of a dying breed of companioes who have no problem giving you a hard copy of what you paid for

Its very surprising just HOW cheap companies are nowadays. Cant even give you a copy of an OS for the license YOU own (OEM Copy). Props to Dell on that.

**Even though most consumers have NO idea how to re-install an OS**

For us avid users, it is a pleasurable amenity however!

[dougjr]

In most cases people lose the disc or they get scratched, and for most they never even have to use the disc. Then there is the buildup of waste from creating all those disc for every pc built. I'm sure the computer companies weren't trying to save the environment, but the less printing of paper manuals and disc have to be better for the environment.

[nomoredell]

setup discs and such

dell outlet usually ships everything just like whats in a new comp.
however, if not, u can still get free copies of os and driver & utilities from dell
anytime. there is free online technical support in ur dell account.