Quantcast Modem Device on High Definition Audio Bus

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  1. #1
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    Default Modem Device on High Definition Audio Bus

    I'm experiencing an annoying problem after I did a clean install of Win XP Pro on my V1J.

    The Wizard New Hardware keeps popping up with the message that new hardware has been found: Modem Device on High Definition Audio Bus

    If I insert the ASUS drivers cd some kind of dirty Motorola Fax Modem will be installed, which I don't want on my notebook.

    No problem you'd say, however, this annoying piece of hardware causes the Welcome menu to freeze for about 20 seconds.

    Does anyone know how I can possibly get rid off this?

  2. #2
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    Default Re: Modem Device on High Definition Audio Bus

    How about install and then disable? I think I did that, since one of the two modems onboard (regular or data fax modem) was giving me hell before and after installing the drivers. Weird connection attempts et cetera. Disabling all modems solved the problem.

    Asus U2E 'mocha brown' since 01/2012
    Asus U2E 'black' since 07/2009
    Asus V1J since 09/2006 (retired)

  3. #3
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    Default Re: Modem Device on High Definition Audio Bus

    I would suggest that you actually install the Motoral Fax Modem, since that is a feature in the laptop. The RJ11 (modem) jack on the laptop, by not installing the drivers, windows will constantly detect this modem but can't install it because Windows doesn't have the drivers.

    Yes it does seem rather useless to some users, it will also put a yellow telephone icon in your system tray, but that beats having a 20 second hang on the laptop.

    You can try to disable to actuall device in Device Manager, if that doesn't work, just install the drivers.

  4. #4
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    Default Re: Modem Device on High Definition Audio Bus

    The stupid program it puts in systray can be disabled with msconfig or editing the registry. I'll find the name for you when I go home tonight if someone here doesn't beat me to it.

  5. #5
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    Default Re: Modem Device on High Definition Audio Bus

    Is it "sm56hlpr.exe"?
    Acer Aspire S7-392-9890 [Intel Core i7-4500U 1.80 GHz/3.00 GHz, 8 GB DDR3 RAM, 1 TB mSATA SSD]
    Gigabyte P34G V2-CF2 [Intel Core i7-4710HQ 2.50 GHz/3.50 GHz, 16 GB DDR3 RAM, 1 TB mSATA SSD]
    Razer Blade [Intel Core i7-4702HQ 2.20 GHz/3.20 GHz, 8 GB DDR3 RAM, 256 GB mSATA SSD + 512 GB mSATA SSD]

  6. #6
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    Default Re: Modem Device on High Definition Audio Bus

    Yeah that sounds right. If you kill it in task manager and then hover your mouse over the icon the icon should go away.

  7. #7
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    Default Re: Modem Device on High Definition Audio Bus

    Thanks guys, got it solved.

    One more unknown device:
    Intel(R) 82801GBM (ICH7-M) LPC Interface Controller - 27B9

    Tried the drivers and Intel update, yet no success..
    Why does Windows still recognize it as ''unknown device''?

  8. #8
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    Default Re: Modem Device on High Definition Audio Bus

    The last unknown devices on my V1Jp were the flash card reader and the stupid TPM module. The TPM module shows up in device manager even if it's disabled in the bios. There is also the finger print reader if you forgot that.

  9. #9
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    Default Re: Modem Device on High Definition Audio Bus

    Try the Intel Chipset Software Installation Utility at

    http://downloadfinder.intel.com/scri...?ProductID=816

  10. #10
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    Default Re: Modem Device on High Definition Audio Bus

    A few devices show up unknown even with the Intel INF update

 

 

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